Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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Retail Minded

MAY 13, 2024

The retail industry covers many items you can’t live without—from the food you consume to the devices that make your life convenient. This wouldn’t have been possible without technologies and the ease of shipping. Additionally, timber crates can last as long as five years, depending on the shipping conditions and care you provide.

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Retail TouchPoints

JANUARY 25, 2021

Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented challenges: Adobe Analytics pegged year-over-year online shopping growth at 32.2% , totaling $188.2 Sheldon noted that late-season shipping delays further discouraged December sales. billion , while the NRF measured 8.3%

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Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

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Inside Retail

AUGUST 11, 2021

Ground Control Data is an Australian technology business that helps advertisers understand, optimise and predict marketing outcomes by partnering with the world’s leading digital consumer intelligence platforms. Complaints about a poor customer experience are far greater than people going out of their way to demonstrate loyalty or advocacy.

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Retail TouchPoints

FEBRUARY 4, 2022

But while Meta has its sights set on a virtual future, Amazon’s attention is squarely focused on the real world, and the results are tangible: Amazon has doubled its workforce since the start of 2020, from close to 800,000 employees to more than 1.6 All About the Advertising. billion in Q4 2020 to $10.3 Since 2018 in the U.S.,

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Mass Relators

OCTOBER 18, 2021

NEW YORK – More than 80% of Americans are worried that their packages will arrive late or they’ll be victims of fraud this holiday season, according to a new consumer study released Monday. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop.

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Retail Next

FEBRUARY 11, 2020

Shoppers want their orders the next day, with free shipping whenever possible. The rise of e-commerce has encouraged businesses to rethink how they communicate with consumers and manage their supply chains. The rise of e-commerce has encouraged businesses to rethink how they communicate with consumers and manage their supply chains.

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Retail TouchPoints

DECEMBER 7, 2020

Black Friday Weekend vs. Spring 2020. The worst of the pandemic — the very bottom of the retail traffic journey — occurred the week of April 12, 2020, when year-over-year traffic was down 83%. That means seven out of the nine days were within range of the pre-Black Friday 2020 trend. So how should we feel about these results?

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Retail TouchPoints

OCTOBER 29, 2020

To understand the threat landscape for the upcoming 2020 holiday season, it is important to understand the creative ways criminals target the convenient ecommerce features that were designed to benefit customers during the pandemic. Merchants love it because it bolsters sales, avoids shipping and helps move inventory out of stores.

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Inside Retail

FEBRUARY 28, 2023

She also mentioned that it’s a counterintuitive move to close bricks-and-mortar locations when all signs are pointing to a return to in-store shopping, after a period of online over-indexing during the pandemic, with consumers craving experiential retail again. “To In this environment, you need to run smart and lean,” he said.

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Retail TouchPoints

MAY 5, 2021

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some unexpected ones. Of course, there are reasons why certain kinds of products haven’t been as quick to become ecommerce mainstays — mailing a live tree will never be as simple as shipping at T-shirt, for example.

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Independent Retailer

JULY 26, 2022

With ecommerce sales for 2021 increasing 14 percent over 2020, there is no question that shipping acumen has never been more important for retailers’ overall success. Apart from the rising fuel prices, shipping carriers are raising their rates every year. Not negotiating means accepting significant cost increases.

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Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. That’s a drop in the bucket compared to Amazon’s 1.7

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Wiser

APRIL 3, 2023

Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? You choose the product you want, put in your shipping and payment information, checkout, and then go straight back to scrolling through your feed. And, by the year 2025, social commerce sales will reach about $79.64

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Wiser

APRIL 10, 2020

That got us wondering how the everyday consumer approached eCommerce during this time. Specifically, we wanted to know about eCommerce shipping—how important was it? Which shipping options made shoppers want to buy? Could shipping options move the needle for eCommerce retailers during the COVID-19 pandemic?

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Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Inside Retail

NOVEMBER 29, 2021

For many, it’s about feasting, family, and napping while watching the cricket. During the 2020 holiday season, Amazon processed more than A$6.6 A single day wasn’t enough, so we now also have Cyber Monday, focused explicitly on consumer spending on e-commerce platforms. What’s the meaning of Christmas? billion in sales.

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Retail TouchPoints

AUGUST 9, 2023

Not to mention that the malls are where they are for a reason — mall operators bought and developed that land because it was close to the consumer and to [access points like] highways. Then we say, ‘Can you please sign and we’ll go build it,’ and they say, ‘How about you build it and then we’ll sign.’”

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Retail TouchPoints

OCTOBER 28, 2021

And increasingly, consumers are reselling those items rather than leaving them to gather dust or putting them out on the curb — particularly as a growing number of digital resale platforms make that process easier than ever before. Shifting Consumer Sentiment Lifts Secondhand Stigma. billion items. ‘Tis the Season for Secondhand.

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Shipping Consumer Accounting Apparel 276

Retail TouchPoints

OCTOBER 23, 2023

Fortunately, the labor disputes were resolved before any major disturbance to the economy, but the situation has forced brands — and any business that relies on national carriers — to reconsider their shipping strategy by embracing a multi-carrier approach. How fast and reliable is the delivery service? Is real-time tracking available?

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Retail TouchPoints

MARCH 21, 2024

Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. The economics for retailers are clear — but what’s less clear is how consumers will respond now that they have so many options to choose from.

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Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

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Merchant Services Shipping Fulfillment Inventory Management 232

Independent Retailer

APRIL 1, 2021

As part of the “ Consolidated Appropriations Act, 2021, ” in the most recent COVID-19 relief bill signed into law on December 27, 2020, Congress amended the Prevent All Cigarette Trafficking (“PACT”) Act of 2009 to apply to e-cigarettes and all vaping products. shipping providers to jump on board with banning vape products.

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Retail TouchPoints

AUGUST 12, 2022

2022 Hot 25 Retailers list — which identifies the brands that boosted their domestic sales by the highest percentages in 2021 compared to 2020 —exemplify three strong COVID-era trends: do-it-yourselfism, consumer preferences for more casual and value-priced apparel and increased alcohol consumption. The Kantar-NRF U.S.

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Apparel Shipping Consumer ATS 212

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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Retail TouchPoints

JANUARY 10, 2022

drop in 2020. “It’s The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. The rise in traffic compared to 2020 showed that shoppers are starting to return to stores. compared to 2019 for the six weeks from Nov.

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Retail Geek

JANUARY 8, 2021

This week we recap the commerce results for Holiday 2020 (including the data sources you can use to get a read for yourself), give an update on #shipageddon, and cover some industry news. 2019 2020 YoY %Ch Stores $864.69 $822.79 -4.8% Scot: [0:54] 2020 one here get you out of the. Online $140.28 $190.47 Total $1004.97 $1013.26

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Retail TouchPoints

NOVEMBER 4, 2022

Today’s retail supply chains have evolved into complex global webs of infrastructure, vehicles and people that move products from raw material to end consumer. It is a crucial step that can make or break the consumer experience and therefore a company’s reputation and future sales. Today’s consumers expect fast, free deliveries.

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Shipping Fulfillment Consumer Shopping 253

Retail TouchPoints

AUGUST 8, 2022

There’s no question that strategic promotions and discounts motivate consumers to buy a product. There are numerous types of enrollment incentives, but the most common are discounts, free shipping and a gift with purchase. As a result, consumers save money when they subscribe to multiple products.

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Inside Retail

JUNE 27, 2022

Since 2020, the global logistics industry has seemingly gone off the rails. A softening of consumer demand . Both 2020 and 2021 saw record-breaking levels of consumer demand brought about by the pandemic and subsequent lockdowns. Holiday sales at the end of last year reached $886.7

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Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. We feel really good about our ability to deliver to someone who wants that immediate experience with us.”.

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Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

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Inside Retail

AUGUST 22, 2021

The business surveyed 2000 global consumers to compile the data, releasing the report to highlight retailer opportunities that continue to arise in the sector. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

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Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? Inflation can certainly reduce demand as prices rise, but it also can encourage consumers to buy now before prices go up even higher. While it took services about 1.5 trillion ).

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Retail Times

MARCH 29, 2021

It’s no secret that consumer expectations today are higher than ever. Industry data shows that 1 in 10 shoppers will stop buying from a retailer because of slow delivery and only 46% of consumers are happy with how long it takes for orders to arrive. Suffice it to say that order fulfillment is a big deal for modern consumers.

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Shipping Fulfillment Inventory Management Location 59

Retail TouchPoints

JULY 23, 2021

Mercari Local is being positioned as a good way for users to sell bulky or awkward items such as small household furniture, kitchenware, fitness equipment and baby gear without the added expense of shipping costs. The partnership expands the Uber Direct service into consumer-to-consumer commerce. in a statement.

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