Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. Website traffic: More than 4.5

Payment Services 149

Payment Services Promotions Shipping Planning 149

Retail TouchPoints

NOVEMBER 10, 2023

Retail media is when a retailer offers advertising capabilities and services, similar to what media outlets such as publishers and television networks have done for years. Off-site advertising is typically more complex than on-site and is therefore something that only the more mature retail media networks offer at this stage.

Advertising 267

Advertising Marketing Social Commerce Consumer 267

Retail TouchPoints

OCTOBER 21, 2021

But seller uptake was slow — at the end of 2020, Google Shopping had approximately 8,000 sellers, according to Marketplace Pulse. In July 2020 Google eliminated commissions and fees , making it free for merchants to not only list their products on Google but also to highlight deals and discounts. digital ad revenue (up from 7.8%

Merchant Services 294

Merchant Services Advertising Shopping Drop-Shipping 294

Retail TouchPoints

APRIL 6, 2022

The plan, which was first announced in February 2021, may end up seeing a loss on the $14 billion it spent four years ago to acquire some of the country’s top-performing malls. billion at the end of 2021, though commercial real estate analytics firm Green Street estimated that the assets are worth closer to $11.5 URW valued its U.S.

Payment Services 255

Payment Services Department Stores Advertising Planning 255

Retail TouchPoints

JULY 19, 2022

Google has yet to officially do away with third-party cookies after announcing their removal from its Chrome browser in early 2020 , but the clock is ticking toward the final expiration date of tracking codes as a means to target and measure ads online.

Advertising 249

Advertising Promotions Consumer Customer Experience 249

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. Additionally, eligible SMBs will be able to earn a $100 TikTok advertising credit.

Merchant Services 245

Merchant Services Finance Advertising Marketing 245

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 137

Consumer Payment Services Fulfillment Advertising 137

Indigo 9 Digital

NOVEMBER 16, 2023

Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? It filed to go public in 2021 and now that we have access to Warby Parker’s financials we can finally answer the question: does Warby Parker make money? million on advertising in 2019 and 2020 respectively.

Consumer 98

Consumer Returns Advertising Marketing 98

Inside Retail

MAY 26, 2021

Fashion firm Mosaic Brands has enjoyed a steady growth in sales since Easter, and is now expecting a full-year underlying EBITDA of $48 million for the 2021 financial year – assuming no further widespread lockdowns. Mosaic pays $630,000 for breaching consumer law.

Advertising 246

Advertising Fashion Consumer Returns 246

Inside Retail

APRIL 22, 2021

According to the latest data from Australia Post, more than four in five households shopped online in early 2021 – an all-time high that’s been rising steadily since the global pandemic first sent people to online channels in record numbers. According to one recent survey from ShipStation, 66% of consumers prefer contactless returns.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

Merchant Services 248

Merchant Services Returns Shipping Payment Services 248

Inside Retail

SEPTEMBER 11, 2021

billion in 2020 (Mordor Intelligence, 2021), Australians are major consumers of health and beauty products worldwide. With more than 350,000 gifts redeemed and sent to loved ones in April 2020, TikTok launched a second round of ‘Small Gestures’ in August 2020. Valued at USD $3.73 Reimagining the physical store .

Beauty and Health 246

Beauty and Health Customer Experience Consumer Promotions 246

Retail Adventures

OCTOBER 22, 2020

2020 Dates to Remember: This year Black Friday is on November 27, Cyber Monday is November 30, Small Business Saturday is November 28, and the biggest shopping day of the holiday season will be December 19, the Saturday before Christmas. Increase your advertising and marketing efforts. Your store must participate on Black Friday.

Markdowns 98

Markdowns Advertising Planning Cross Merchandising 98

Retail TouchPoints

FEBRUARY 3, 2021

Looking only at the data for the first two months of 2020, you might have been tempted to declare — and not without good reason — that it was shaping up to be a banner year for brick-and-mortar retailers. As we look ahead into 2021, it is apparent that we are far from being out of the woods with COVID-19. compared to the previous year.

Advertising 244

Advertising Marketing Spend Consumer Shopping 244

VMS

DECEMBER 9, 2021

Similarly, the industry’s most dominant company continued to have ups and, yes, downs in 2021. Advertisement. Target has continued to innovate and accommodate throughout the pandemic, one reason it was chosen as this publication’s 2021 VMSD/Peter Glen Retailer of the Year. a share in 2020, surged unexpectedly to $148.

Merchant Services 78

Merchant Services Visual Merchandising Sporting Goods Fulfillment 78

Inside Retail

JUNE 1, 2022

Online retail sales showed exceptionally large growth over the main lockdown periods of 2020 and 2021. A recent Australia Post report found that online retail sales growth in 2021 had doubled the pre-pandemic growth baseline, with an annual increase in online sales of 12.3

Specialty Retailers 130

Specialty Retailers Returns Advertising Marketing 130

Inside Retail

JUNE 29, 2022

Its revenue growth hit 160 per cent in 2020 and 136 per cent in 2021, which translated into an increase in dollar terms from US$835 million to US$5.1 on 19 October 19 2021, nose-diving to a close of US$80.47 billion in 2021. In 2021 alone, EBITDA losses about doubled. billion ($1.2 billion to $5.1 on 24 June.

Beauty and Health 130

Beauty and Health Payment Services Advertising Shipping 130

Retail TouchPoints

JULY 28, 2021

Bloomberg , 2020). While suburban shopping malls and department stores have fallen victim to COVID, some smaller retail brands and local stores in walkable neighborhoods with a mix of uses, where people live, work, shop and relax, have thrived ( LA Times , 2020). Throughout 2020, major cities in the U.S. Kickfin , 2020).

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Outdoor Fulfillment Location Shopping 299

Retail TouchPoints

APRIL 21, 2021

ecommerce share in 2020, up from 23.7% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. of 2020 North American POS spend, and FIS doesn’t expect that pace to slow down in the coming years. of ecommerce spend.

Merchant Services 290

Merchant Services Payment Services Checkout Accounting 290

Retail Geek

FEBRUARY 3, 2021

Episode 253 is a breakdown of Amazon’s Q4 2020 earnings report. Amazon reported in Q4 2020 earnings on Tuesday Feb 2. We deep dive into the Q4 and full year 2020 results. Other income (which is largely ad sales) was up 66% representing $21.477B of revenue in 2020, well above expectations. Amazon Earnings.

Fulfillment 75

Fulfillment Advertising ATS Grocer 75

Indigo 9 Digital

MARCH 9, 2023

By Tricia McKinnon 2020 is the year when the eCommerce narrative shifted in a major way. Walmart’s US eCommerce sales were up 79% in 2020 and were up 11.0% in 2021 on the back of strong growth in the prior year. billio n of all click and collect purchases made in the United States in 2021 are fulfilled by Walmart.

Drop-Shipping 98

Drop-Shipping Advertising Fulfillment Consumer 98

Independent Retailer

FEBRUARY 3, 2022

Helium 10’s data includes searches containing the word Valentine or roses across their platform during the months of January and February in 2021. Current CPCs for Valentine searches are slightly higher and their conversion rate is slightly lower than this time in 2020. Expected Trends for CPCs and Conversion Rate.

Marketing 78

Marketing Advertising Promotions Returns 78

Retail TouchPoints

AUGUST 24, 2021

Mask mandates are returning, consumer confidence is dwindling and shortages have caused a strain on retailers’ supply chains. Let’s dive into what’s in store for retailers and share some insights and predictions for the 2021 holiday shopping season, based on real-time ecommerce data. Will the market bounce back?

Shopping 263

Shopping Planning Marketing Advertising 263

Indigo 9 Digital

FEBRUARY 13, 2023

Wayfair uses advertising to buy growth. In 2021 Wayfair spent $1.4 billion on advertising on $13.7 One of the reasons Wayfair has such high advertising costs is because it does not have a fleet of physical stores. How do you get customers to return to you on a frequent basis so that you can lower your marketing costs?

Home Furnishings 98

Home Furnishings Advertising Marketing Marketing Spend 98

Retail Geek

JANUARY 22, 2021

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. 2020 Recap – Predictions made on episode 204. 2020 Predictions Recap. The year of returns – “happy returns” – a startup raises $100M+ in space. for year of returns). 2021 Predictions.

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73

Retail TouchPoints

JANUARY 28, 2021

The question now is: what do these new “pandemic personas” look like, and how can retail marketers cater to their new needs to set benchmarks for a successful 2021? According to an Edelman survey in June 2020, 60% of the U.S. Bose recognized the potential of search marketing as an essential advertising channel in 2004.

Consumer 254

Consumer Marketing Retail Marketing Shopping 254

Retalon

APRIL 21, 2021

Maintaining margins within business constraints while efficiently providing order fulfillment to customers is a tall order, especially considering each customer purchase requires a real-time fulfillment decision within a shifting context of inventory, demand, returns, delivery times, and shipping costs. Will you deny returns at a store level?

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? According to a report from the National Retail Federation, the US retail sales in 2020 grew 6.7% trillion to GDP in 2020, reports the US Bureau of Economic Analysis. trillion during 2020 ( NRF ). trillion in the first quarter of 2021.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Inside Retail

AUGUST 3, 2023

By comparison, the long-awaited return of Burger King’s Chicken Fries in Singapore in May was a much more tame version of this phenomenon, but no less successful. According to Nielsen IQ, the demand for plant-based products witnessed a 12 per cent increase between 2020 and 2021. “It

Consumer 130

Consumer Advertising Marketing Promotions 130

Indigo 9 Digital

JULY 21, 2023

And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly. The company used to incur between $20,000 and $30,000 per day on advertising for Dirty Lemon on Facebook and Instagram alone. Do you like this content?

Returns 52

Returns Advertising Consumer Wholesale 52

Retail TouchPoints

JUNE 18, 2021

businesses are faring during the pandemic, more than 340 companies declared themselves bankrupt in 2020, attributing COVID-19 as the partial reason for their demise. In March 2021, the UK Government released its interim report on the Fundamental Review of Business Rates ahead of its full release in autumn 2021. Tracking how U.S.

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Fast Fashion Shopping Advertising Promotions 163

Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. billion euros in 2021. Ramaswami feels that just like with e-commerce and digital advertising, there are pluses and minuses for consumers. All the payments would be done automatically.

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Checkout Payment Services Supermarket Specialty Store 130

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. Target recently announced that they fulfilled 95% of all sales (in-store and online) from its physical stores in Q1 2021.

Merchant Services 216

Merchant Services Payment Services Fulfillment Shipping 216

Inside Retail

AUGUST 18, 2022

It is also rolling out several activations and advertising campaigns in the coming months to support the move. The New Zealand expansion comes on the heels of the opening of the first Replay store in Australia at Chadstone shopping centre in April, following Pas Group’s acquisition of the local distribution rights in 2021.

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Planning Fashion Accessories Management 130

Rangeme

JANUARY 11, 2022

Leading American businesses across sectors, including retail, have put their return to the office on indefinite hold. December 17, 2021. , Return-To-Office Plans Are Doomed To Fail As Omicron Spreads And The Demand For Remote Work Persists. December 17, 2021. December 14, 2021. January 13, 2021. “We

Beauty and Health 52

Beauty and Health Consumer Returns Grocer 52

Rangeme

JULY 12, 2022

goods exports in 2020. August 20, 2021. August 20, 2021. In 2020, the average income per Canadian aged 16 and up was $51,300 CAD ($39,900 U.S.), Dec 15, 2021. Canadians Returning to Shopping Centres and Brick-and-Mortar Retail in a Big Way: JLL Study. November 25, 2021. November 25, 2021.

Marketing 52

Marketing Beauty and Health Consumer Grocer 52

Retalon

SEPTEMBER 3, 2021

Although the world is well into its post-2020 economic recovery, there is evidence to suggest that temporary changes in consumer behavior, supply chain disruptions, and government stimulus across the globe has propped up many sectors artificially (including retail) — either creating or prolonging bubbles. Consumer behaviour.

Consumer 41

Consumer Location Fulfillment Shopping 41