Retail TouchPoints

AUGUST 19, 2021

Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022. Toys ‘R’ Us parent company Tru Kids Brands was acquired by WHP Global in March 2021 with the goal of expanding the business worldwide.

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Retail TouchPoints

DECEMBER 20, 2021

Maternity retailer A Pea in the Pod has returned to brick-and-mortar with stores in Chicago and New York City. The two shops will carry an assortment of maternity and nursing apparel from leggings to bras, with associates on hand to provide complimentary bra fittings, style advice and other assistance.

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Retail TouchPoints

AUGUST 22, 2024

It’s not a mirage; Barneys is returning to NYC, but only temporarily. This is hardly the first revival for Barneys since its 2019 bankruptcy and subsequent acquisition by brand management firm Authentic Brands Group. The iconic retailer will go back to its SoHo roots with a five -week pop-up facilitated by beauty brand Hourglass.

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Inside Retail

NOVEMBER 1, 2023

Melbourne-based fund manager Fawkner Property and alternative investment firm PAG have acquired Perth’s Midland Gate shopping centre for $465 million. The deal marks Australia’s largest single regional asset transaction since December 2019.

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Retail TouchPoints

OCTOBER 18, 2023

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

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Retail TouchPoints

AUGUST 16, 2021

Glossier will return to brick-and-mortar with three permanent locations scheduled to open this year. The retailer’s physical locations drew more than 1 million visitors in 2019 with an average conversion rate of 50%. The first will launch in Seattle’s Capitol Hill neighborhood on Aug.

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Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. per cent in March compared to the same month in 2019, pre-Covid, and for the quarter were up by 7.1 per cent to 90.4 per cent in 2022.”.

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Retail TouchPoints

SEPTEMBER 15, 2020

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

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Retail TouchPoints

NOVEMBER 15, 2023

However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7 This enables ITOps and engineering teams at retail brands to find and address issues faster and with more precision, so those issues never impact the consumer and their shopping journey.

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Retail TouchPoints

AUGUST 3, 2023

After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. But after years of criticism due to the event’s perceived objectification of women and lack of body diversity, the brand paused the show in 2019, and it’s been on hiatus since. Earlier this year , executives hinted at a return.

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Retail TouchPoints

APRIL 30, 2021

The wide range is due to uncertainty regarding how consumers will shop post-pandemic — potentially impacting the performance of Prime Day 2021, which has returned to a Q2 date. Prime Day Returns to July, but Amazon Still Welcomes Experimentation. compared to Prime Day 2019, reaching $10.4 Total sales rose 45.2%

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Retail TouchPoints

MAY 11, 2021

Getting the returns experience right is one of the most critical parts of that cycle — 95% of shoppers say that how returns are handled affects their decision of whether to purchase again. Purchase Frequency Before Return Versus Purchase Frequency After Return. Return Rate and Negative Reviews.

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Retail TouchPoints

JANUARY 5, 2021

While last-minute shopping was lower than usual, post-season shopping trips can expect strong tailwinds. There were fewer last-minute shoppers in 2020 compared to 2019,” said Hilding Anderson, Senior Director of Strategy & Consulting at Publicis Sapient in an interview with Retail TouchPoints. “ 3 shopping day in 2019.

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Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

APRIL 28, 2025

Etsy continues to make refinements to its business model as it seeks a return to growth amid increasing competition. The companys latest moves include selling off Reverb , a resale marketplace for musical instruments that it acquired in 2019 , and a host of updates to its seller experience. million in 2024 from $942.1

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Inside Retail

MARCH 26, 2025

The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty. trillion in 2019 to nearly US$4.29 In what ways has it returned to “normal”?

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Retail TouchPoints

AUGUST 30, 2021

billion in Q2 2021, the highest second-quarter sales in over a decade, up 29% year-over-year and 5% compared to 2019 pre-COVID levels. Online sales in particular grew 65% over 2019 levels and represented 33% of the total business, offsetting an 11% brick-and-mortar decline compared to its pre-COVID performance.

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Retail TouchPoints

JUNE 4, 2021

billion , compared to $782 million in Q1 2019 — showing that the retailer has not just recovered from the pandemic but resumed an upward trajectory. We are very pleased with our Q1 results, which reflect significant growth in the business compared to both 2020 and 2019,” said Meghan Frank, CFO at lululemon in a statement.

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VMS

MAY 18, 2021

shoppers are returning to shopping malls, according to a report by Placer.ai, published by the International Council of Shopping Centers (ICSC). Foot traffic at Class A malls is showing steady growth over the past few months when compared to the same time period in 2019. The post Foot Traffic Returns to U.S.

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Retail Focus

DECEMBER 1, 2022

The Pollen Estate has announced that ‘ Pop-Up at the Cop Shop ’, the Crisis at Christmas Pop Up, will return to Savile Row this December 5th-14th, 2022. The pair are setting sights high for 2022, hoping to smash 2019’s incredible. 100,000 achievement and raise £125,000. Want to support the cause?

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Retail TouchPoints

OCTOBER 19, 2022

ChaseDesign just finished our annual study of 1,000 shoppers to see what the latest insights are around online grocery shopping, specifically focused on which delivery methods are winning out pre, during and now post-COVID times. In 2011, less than 1% of grocery shopping was done online. COVID obviously changed that, almost overnight.

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Retail TouchPoints

APRIL 18, 2024

Mint House Shop Your Stay page for its NYC location. Founded by Jet.com and Walmart veteran Marc Hostovsky in 2019, Minoan is looking to enable an entirely new kind of retail — native commerce. But at Mint House the shopping happens in the real world — just not in a store. A room at the Mint House 70 Pine location in NYC.

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Retail TouchPoints

AUGUST 17, 2021

The grocery giant — home to 20+ food and drug banners including Safeway , Vons and Acme — has launched a new app, loyalty program and membership-based grocery delivery service, all designed to make grocery shopping “more enjoyable and convenient” (and help the company stand out from the growing crowd of providers in the grocery space). . “We

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Retail TouchPoints

SEPTEMBER 12, 2022

Sundays was founded in November 2019 by Barbora Samieian, Noah Morse, Sara Samieian, and Moe Samieian Jr., But it was the stress Barbora Samieian felt while shopping for furniture after the birth of her first child that made her think there was an opportunity to completely rethink furniture design and merchandising.

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Retail Gazette

FEBRUARY 15, 2024

The gap between the number of international visitors in London and the spending associated with them widened in the final quarter of last year, sparking calls for the government to reinstate tax-free shopping. Last year, spending plunged 19%, while visitors were down 4% from the pre-pandemic levels.

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365 Retail

FEBRUARY 24, 2025

schuh has announced a collaboration with Are You Mad , a waste design studio, to repurpose post-consumer waste into functional and creative shop fixtures. The post schuh partners with Are You Mad to transform retail waste into shop fixtures appeared first on Retail News and Events.

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Retail Focus

OCTOBER 27, 2021

Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. Ikea is buying the former Topshop flagship store on London’s Oxford Street for £378 million.

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Retail Gazette

JANUARY 7, 2025

Lock, who joined the Waitrose owner in March 2022, helped spearhead John Lewis’ three-part campaign as it built on the momentum following the return of its Never Knowingly Undersold price promise. The final ad, ‘The Gifting Hour , scored a 4.6

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Inside Retail

OCTOBER 20, 2021

It was our best month online since December 2019. We signed up with two new agencies in September as well, so we’re rolling out much more aggressive social media advertising and Google Shopping campaigns. The post The return of Tigerlily: An in-depth interview with the new CEO appeared first on Inside Retail.

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Inside Retail

MAY 18, 2021

Bain now sees a 30 per cent probability that sales of high-end handbags, clothes and jewellery will return to or exceed their 2019 level of US$340 billion this year, depending on how quickly vaccines are rolled out and tourism picks up. The speed of the recovery has been uneven.

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Inside Retail

APRIL 27, 2021

per cent higher than the same period in 2019. A strong Easter period drove sales across confectionery and entertainment products, and, with fewer, shorter lockdowns, consumers are once again comfortable shopping in larger and busier areas. We’re beginning to see customers returning to the CBD, as they return to work. “We’re

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Retail TouchPoints

FEBRUARY 2, 2022

David’s Bridal has launched its first-ever exclusive junior collection, Jules & Cleo, as the retailer prepares for large gatherings like proms, graduations and homecomings to make their return in 2022. David’s Bridal has been steadily expanding its options and experiences since it emerged from bankruptcy in late 2019.

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Inside Retail

JULY 12, 2021

The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips. Towards the end of 2020, we saw a growth in localism, people working from home, staying home and shopping local.

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Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. compared to Q2 2019. Digital sales fell 6% from 2020 levels as digital penetration fell to 32% of net sales, but online sales were still up 45% compared to Q2 2019. year-over-year and 5.8% Foot Locker managed solid 6.9%

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Inside Retail

NOVEMBER 6, 2024

Michael Buckley, True Religion’s president from 2006 to 2010 and its CEO as of 2019, has previously stated, “This consumer wants a deal. As D’Arcy told Inside Retail , “There was a realisation, especially in 2019 when Michael Buckley came back, that we can and should be a lifestyle brand.” They’re not paying full price.

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Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. Why do people return goods?

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