Inside Retail

MAY 23, 2024

First introduced in 2004, the annual fashion show was put on hiatus in 2019 after the show reported its lowest-ever ratings in 2018. But what exactly does the return of this fashion show indicate for the brand and its attempts at a comeback? It has been ‘retailtainment’ at its finest.”

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Inside Retail

DECEMBER 12, 2023

Ksubi’s return to operating stand-alone stores in Australia has been a long time coming. Almost four years later, the flagship location has been locked in at 113 King Street in Sydney and is due to open in March 2024, followed by an undisclosed Melbourne location. It was originally called Tsubi.

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Returns Fashion Location Marketing 273

Retail TouchPoints

APRIL 29, 2022

Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. Turn Returns Upside Down.

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Returns Merchant Services Drop-Shipping Shipping 289

Retail TouchPoints

OCTOBER 21, 2022

The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S., Toys ‘R’ Us ANZ relaunched the brand’s website in Australia in 2019. A brick-and-mortar return to the UK could be next for Toys ‘R’ Us, if WHP follows a similar pattern to its U.S. locations four years ago.

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Retail TouchPoints

MAY 30, 2022

A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. In trying to accommodate all customer demands while simultaneously fighting for market share in a rapidly expanding and competitive fashion industry, retailers are relaxing their return policies.

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Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. PayPal has been an investor in Happy Returns since 2019.

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Retail TouchPoints

AUGUST 3, 2023

After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. But after years of criticism due to the event’s perceived objectification of women and lack of body diversity, the brand paused the show in 2019, and it’s been on hiatus since. Earlier this year , executives hinted at a return.

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Retail TouchPoints

SEPTEMBER 8, 2023

Just in time for New York Fashion Week, the iconic, now defunct luxury department store Barneys New York has made its return to fashion, albeit not in a way that many of the brand’s devotees would have imagined. Barneys filed for bankruptcy in August 2019 and was bought by Authentic three months later for $271.4

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Retail TouchPoints

MARCH 15, 2024

It was a tough week to be at the top in retail with a number of companies announcing CEO switch-ups following disappointing performances, including Petco , Under Armour , Fossil Group and, as Retail TouchPoints previously reported, Allbirds. This will be the third CEO switch-up at the company in nearly as many years.

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Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. per cent in March compared to the same month in 2019, pre-Covid, and for the quarter were up by 7.1 per cent to 90.4 per cent in 2022.”.

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Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. Why do people return goods?

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Inside Retail

DECEMBER 7, 2021

I am proud of the achievements of our familia over the past 18 months – we have weathered the storm and emerged stronger than ever,” said Clovis Young, founder and CEO at Mad Mex. . Under the partnership, Mad Mex launched its restaurants in Singapore and Malaysia in 2019. .

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Inside Retail

JUNE 16, 2021

Homewares retailer Sheridan Australia is taking part in a novel trial in which its shredded cotton products are returned to the soil to test whether it can improve cotton soil health and act as a scalable solution to textile waste. The latest Australian estimate shows approximately 85 per cent of apparel is sent to landfill at end of life.

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Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. she questioned.

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Retail TouchPoints

SEPTEMBER 15, 2020

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

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Retail TouchPoints

AUGUST 16, 2021

Glossier will return to brick-and-mortar with three permanent locations scheduled to open this year. The retailer’s physical locations drew more than 1 million visitors in 2019 with an average conversion rate of 50%. The first will launch in Seattle’s Capitol Hill neighborhood on Aug.

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Inside Retail

NOVEMBER 23, 2023

British music store HMV will on Black Friday return to its former flagship store on London’s Oxford Street after a four-year absence, offering vinyl, clothing and merchandise in a vote of confidence for physical stores in an increasingly online age. Its resurgence has mirrored that of the vinyl market.

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Inside Retail

JANUARY 23, 2023

Consensus estimates cited by UBS are for fourth-quarter sales growth of 7 per cent at LVMH, which releases full-year results on Thursday, and for a sales decline of 2 per cent at Kering, which reports results on February 15. Customer traffic at its stores dwindled and staff at times were not available.

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Retail TouchPoints

MARCH 15, 2021

Lord & Taylor will return from bankruptcy as a digital-first retailer in April under its new owner Saadia Group, according to multiple sources. for $100 million in August 2019, but Le Tote itself went bankrupt just a year later in August 2020. Known as the oldest department store in the U.S.,

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Retail Gazette

FEBRUARY 15, 2024

Visitor numbers in the capital in the last three months of 2023 were level with that in 2019, however, spending was down by 15%, according to data by the New West End Company (NWEC). A return to tax-free shopping would have a net positive effect on tax revenues and make British businesses competitive once more,” she added.

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Retail TouchPoints

AUGUST 19, 2021

Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022. This isn’t the first store-in-a-store concept for Toys ‘R’ Us: the brand opened pop-ups at Kroger locations during the 2018 holiday season.

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Retail TouchPoints

MARCH 24, 2021

Former Amazon exec Adam Selipsky will return to lead the company’s cloud computing division, Amazon Web Services, when current AWS chief Andy Jassy steps into the CEO role later this year. “Less than 5% of the global IT spend is in the cloud at this point. Tableau was acquired by Salesforce in 2019 for $15.7

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Inside Retail

JANUARY 24, 2022

The designer retired from the brand in 2002 before returning in 2013 as the creative adviser. Some of his famous pieces include a motorcycle-inspired bodice at Mugler spring/summer ’92 worn by Niki Taylor and Kim Kardashian’s Met Gala look in 2019. . “It

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Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

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Returns Merchant Services Drop-Shipping Accessories 150

Retail Focus

OCTOBER 10, 2022

Orion Capital Managers has announced a number of significant lettings at its Telford Centre so helping footfall recover to near 2019 levels at the 1 million sq ft destination. The post Lettings announced at Telford Centre appeared first on Retail Focus - Retail Design.

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ATS Department Stores Fashion Management 147

Retail TouchPoints

APRIL 30, 2021

The wide range is due to uncertainty regarding how consumers will shop post-pandemic — potentially impacting the performance of Prime Day 2021, which has returned to a Q2 date. Prime Day Returns to July, but Amazon Still Welcomes Experimentation. compared to Prime Day 2019, reaching $10.4 Total sales rose 45.2%

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Returns Shipping Fulfillment Management 264

Retail TouchPoints

MAY 11, 2021

Getting the returns experience right is one of the most critical parts of that cycle — 95% of shoppers say that how returns are handled affects their decision of whether to purchase again. Purchase Frequency Before Return Versus Purchase Frequency After Return. Return Rate and Negative Reviews.

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Inside Retail

AUGUST 27, 2023

American fashion designer Marc Jacobs first launched his eponymous beauty brand in 2013, making more than 120 products available for purchase in select Marc Jacobs stores and at Sephora. “We have no doubt of the commitment and talent of both partners in this endeavor and consumers are clamoring for the return of Marc Jacobs Beauty.”

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Returns Fashion Consumer ATS 130

Retail Gazette

SEPTEMBER 29, 2023

According to Drapers , property sources revealed the fashion giant was considering opening shops of around 8,000 sq ft, compared to its typical stores which stand at over 20,000 sq ft. The move could mean H&M returning to areas where it closed in recent years.

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Location Returns Fashion Planning 104

Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

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Shipping Returns Customer Experience Management 245

Retail TouchPoints

OCTOBER 13, 2021

Vuori has received a $400 million investment from SoftBank Vision Fund 2 that values the activewear brand at $4 billion just six years after its debut. Launched in 2016 as a DTC business, Vuori has since expanded to brick-and-mortar via wholesale at retailers including Nordstrom and REI , as well as with 10 standalone stores.

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ATS Wholesale Apparel Shipping 259

VMS

MAY 18, 2021

shoppers are returning to shopping malls, according to a report by Placer.ai, published by the International Council of Shopping Centers (ICSC). Foot traffic at Class A malls is showing steady growth over the past few months when compared to the same time period in 2019. The post Foot Traffic Returns to U.S.

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Retail TouchPoints

DECEMBER 8, 2023

Bergh said at the time of Gass’ appointment that the high-profile retail executive “wasn’t out looking” for a new job, but he decided to try his luck hiring her because of the activist pressure Kohl’s was facing at the time. Levi’s was in a bit of turmoil itself at the time. During this time, LS&Co.

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ATS Wholesale Marketing Returns 257

Retail Gazette

NOVEMBER 29, 2023

HMV reopened the doors to its flagship at 363 Oxford Street last week after a four-year absence. The return to its original home has been dubbed as the final stage of HMV’s “dramatic turnaround” under new owner Doug Putman, who snapped up the business at the start of 2019 following its second collapse into administration.

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Inside Retail

FEBRUARY 16, 2024

At least 15 staff will be affected by the administration, with many being casual employees. “In View this post on Instagram A post shared by NIQUE (@niqueclothing) Founded in Melbourne, the label boasted eight bricks-and-mortar outlets across its hometown and Sydney in 2019.

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Fashion Apparel Returns Management 278

Retail Focus

APRIL 9, 2021

of total retail sales in the UK in 2019 1 , climbing to over 38% in the first lockdown, and estimated to have settled in the region of 28-30% subsequently, retailers are now accepting that larger online capability is not just necessary but expected. With e-commerce sales reaching 21.8%

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Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. It is our vision to create the industry’s most complete omnichannel retail media stack to support retailer evolution through retail media.

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