Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Consumer Expectations are Higher. Nine out of 10 consumers expect proactive updates on the progress of their packages. Consumers Want Options. of total U.S.

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Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. Digital fraud can take many forms, with the most common being account takeover ( 29.8% The Harmful Impact of Digital Fraud.

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Retail TouchPoints

OCTOBER 29, 2020

Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. vs. 2019, when sales amounted to $145 billion. Consumers love it because they avoid shipping fees and delays, since the goods are often available within an hour of making an order.

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Inside Retail

AUGUST 22, 2021

The business surveyed 2000 global consumers to compile the data, releasing the report to highlight retailer opportunities that continue to arise in the sector. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

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Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

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Retail TouchPoints

DECEMBER 3, 2020

Digital will continue to be the star: Although Black Friday spending was lower than Adobe’s projections, consumers still spent a total of $9 billion online, making it the second-largest online spending day in U.S. Consumers spent $10.8 Shopper Yield data revealed that spend per consumer increased 36.3% over the 2019 holiday.

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Retail Gazette

JANUARY 30, 2024

in the 12 weeks to 21 January, accounting for 15.7% Kantar head of retail and consumer insight Fraser McKevitt said “all eyes are back on inflation” after the Consumer Prices Index’s (CPI) unexpected rise earlier this month. The supermarket’s revenues surged 8.1% of the total market, up 0.3% on last year.

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Retail TouchPoints

SEPTEMBER 28, 2020

Retailers will need to account for the heightened demand for home deliveries from COVID-19, which has incentivized many retailers to form new relationships with Instacart, Shipt, DoorDash and other services that enable home delivery at scale. More and more, retailers’ last-mile efforts are tied in with shipping and delivery companies.

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Inside Retail

SEPTEMBER 6, 2022

Customers will be able to create accounts and list items for rent directly from the online checkout pages of participating brands, helping Designerex reach new customers and increase its inventory. The platform is doing triple the volume it did in 2019, its last normal trading year that wasn’t affected by Covid-19 lockdowns. .

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Retail TouchPoints

SEPTEMBER 2, 2020

Even June 2020 outperformed June 2019 by 140%, alluding to a possible sustained increase in people buying online, even as their pre-COVID channels begin to reopen.”. Below, Zachariassen reflects on the evolution of the online wine market, how consumer needs and behaviors are changing, and how Vivino plans to maintain competitive momentum.

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Inside Retail

NOVEMBER 6, 2023

The opening paragraph of the book is a good indication of the kind of “warts and all” account that the reader is in for: “Emily Weiss was crying. Weiss launched Glossier at a time of intense investor interest in direct-to-consumer e-commerce companies. Currently, the beauty company sees an average of 944.2

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Retail TouchPoints

SEPTEMBER 9, 2020

Consumers stuck at home have had the time to thin out their wardrobes and make room in the garage — along with strong financial incentives to turn their possessions into cash. With consumers seeking bargains from home, online secondhand is set to grow 69% between 2019 and 2021, while the broader retail sector is projected to shrink 15%.”.

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Retail TouchPoints

DECEMBER 7, 2020

Overall, the four days from Thanksgiving through Sunday were down -49% compared to 2019. Black Friday, on the other hand, hurt — with only half as much traffic as in 2019. Before the COVID-19 outbreak, weekends in the United States accounted for roughly 53% of in-store traffic every week, with Saturdays at 22%.

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Inside Retail

APRIL 27, 2022

To help retailers navigate the new realities of the customer journey while the fight for fresh customers picks up speed, Inside Retail has joined forces with multi-channel, multi-carrier e-commerce shipping solution provider ShipStation to release a new report on customer behaviour entitled Casting the Net.

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Inside Retail

APRIL 20, 2021

We are witnessing rapid growth in direct-to-consumer (D2C) sales by FMCG brands. Prominent examples include PepsiCo, which has launched two direct-to-consumer websites selling pantry staples and snacks, and Heinz, which now sells bundles of products from its “Heinz to Home” websites in several countries. sales barrier in Australia.

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Retail TouchPoints

MAY 5, 2021

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. billion compared to roughly $3 billion in 2019, according to data from IWSR.

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Retail TouchPoints

DECEMBER 11, 2020

That ecommerce market, fueled by the long-term impacts of COVID-19 and the general global shift toward online commerce, is likely to be three times the size it was in 2019. But why would Amazon be better than IKEA at shipping furniture around? By the way, both of them together accounted for 37% of total U.S. Commerce Department.

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Inside Retail

MARCH 15, 2023

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. As shipping rates reduce it is important for businesses to have a dynamic view on their costs,” he elaborated.

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Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. Google Ads accounts for the vast majority of the company’s revenue.

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Independent Retailer

APRIL 19, 2022

Most of that transportation takes place by ship. In 2019, the shipping industry accounted for about three percent of global carbon emissions, and that number is expected to rise to 17 percent by 2050. The more retailers can own that onus, the easier it will be for consumers to make better decisions.”.

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Inside Retail

AUGUST 13, 2023

As consumers actively seek out more experiential retail engagement, brands are increasingly looking for ways to integrate digital signage in stores. In the past, digital signage has very much been ‘let’s put a TV here and some LED here’ but those days are over,” adds Natalie Layton, Entwined’s key account manager. “It’s

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Store Growers

AUGUST 20, 2019

The SKAG strategy has a couple of obvious downsides: Creating Single Keyword Ad Groups is Time-Consuming. Creating Single Keyword Ad Groups is Time-Consuming. Setting up your Google Ads campaign with a SKAG approach takes plenty of time, especially if you have hundreds (or even thousands) of keywords in your Google Ads account.

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A1 Retail

OCTOBER 11, 2021

Spring launches trials in Co-op convenience stores today (11 October), helping customers recirculate their old electronic devices to be used again, making it simpler for increasingly environmentally conscious consumers to avoid e-waste. An account can be set up quickly and easily at Spring.co.uk.

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Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. Furthermore, 56% of consumers report buy online/return in-store (BORIS) options to be very important, while 72% of consumers report the ability to initiate returns online to be very important to their purchasing decision.

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Inside Retail

FEBRUARY 7, 2022

Through an Instagram account called ‘Outta The Gloss’, the group detailed their grievances and urged a boycott. In 2019, the brand added seven more skin shades; however, in comparison to many other beauty brands, which can offer up to 60 shades, this was considered far too little. Allegations of racism and toxic work culture.

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365 Retail

AUGUST 3, 2021

The Leicestershire-based group – famous for its posh wellies – saw online sales race 48% ahead to £122 million in the year to May 30 and now account for more than three-quarters (77%) of all retail revenues. Garden Trading has been a leading seller on its Friends Of Joules online marketplace since it was launched in 2019.

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Indigo 9 Digital

FEBRUARY 28, 2023

It was easy for Forever 21 to capture the hearts and minds of young consumers looking for trendy apparel. Shein is vertically integrated allowing it to go from design to shipping in as little as three days. While many argue Forever 21’s demise is due to a more socially conscious consumer fast fashion retailers are as popular as ever.

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Mass Relators

OCTOBER 20, 2021

For 36 years, Deloitte has been examining consumer behavior and sentiment ahead of retail’s crucial holiday shopping season. The report is based on a survey of 4,315 consumers conducted online Sept. Moreover, the percentage of overall consumers who do not plan to spend at all this season is 11.5%, more than doubling from 2020 (4.9%).

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A1 Retail

AUGUST 30, 2023

Since the first Second Hand September in 2019, increasing numbers of shoppers, activists and people within the fashion industry are choosing second-hand fashion. Together, consumers are making a powerful fashion statement by dressing for the world they want. And the movement is growing. But it doesn’t have to be that way.

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Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? Sound familiar?

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Retail TouchPoints

FEBRUARY 5, 2024

And yet that’s exactly what Amazon is doing with its Ships in Product Packaging (SIPP) program, which, as the name suggests, allows products to ship in their original box or bag without any added Amazon packaging. Then in 2019, the program was expanded to Amazon’s retail vendors. and Canada. and Canada.

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Retail Gazette

DECEMBER 20, 2023

Back in 2019, former chief executive Steve Rowe pointed to a jeans promotion the retailer had ran in February, fronted by TV presenter Holly Willoughby, saying: ‘We sold out. ” A new M&S clothing team Another key factor in its transformation has been the team running the ship.

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Cisco Retail

JANUARY 19, 2022

Over the past decade, there has been a growing consensus in the humanitarian community that cash — in the form of vouchers, prepaid debit cards, mobile transfers, bank account transfers, or paper money — is a preferable form of support as compared to in-kind aid such as food, hygiene, or winterization kits.

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Retalon

JULY 30, 2019

This method is a way for consumers to avoid paying shipping fees, and also a great boon to the store as well because it holds the potential for additional sales and engagement. In fact according to Business Insider , 94% of consumers pick up additional items when coming into the store. 2. Third-party fulfillment (3PL).

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Wiser

DECEMBER 6, 2018

In the world of retail, the internet has given way to eCommerce and its rapid shipping, easy price comparisons, and other perks for consumers. retail data, most consumers still lean toward brick-and-mortar stores. Online sales only accounted for 9 percent of total retail sales in the U.S. Online or in-store?

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Wiser

SEPTEMBER 15, 2020

From changing customer habits and the rise of direct-to-consumer to COVID-19 upending every reasonable expectation the retail industry had for 2020, successful brands and retailers have to be creative to stay ahead of the game. It’s no secret that retail has faced enormous challenges over the last few years. Google and Target.

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Retail Geek

NOVEMBER 29, 2023

Consumers were patient, waiting for attractive deals, while retailers managed their inventory and discounting strategies well. They discuss the potential impact of mobile wallets on shopping behavior and note that BNPL resonates with new consumers and has replaced layaway. billion consumers are shaping shopping trends.

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