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How Sephora Turned Order Fulfillment into a Loyalty-Builder

Retail TouchPoints

Although her Wall Street background gave her a clear advantage in finance, her time working under Mary Beth Laughton — Sephora’s VP of Ecommerce at the time — unlocked new career possibilities. I eventually realized in 2018 that there was a critical opportunity around convenience , and I wanted to advance that strategy.

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Hy-Vee RMN Deploys Carrot Ads Solution; Instacart Extends Ad Placements to Smart Carts

Retail TouchPoints

A Connected Grocery Shopping Experience In February 2024 Hy-Vee began leveraging Instacarts Fulfillment-as-a-Service to integrate same-day delivery fulfillment capabilities into its owned and operated websites. Hy-Vee first partnered with Instacart for deliveries in 2018.

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Amazon Appoints Insider as CEO of Worldwide Stores

Retail TouchPoints

Felton has worked for nearly 18 years in Amazon’s retail and operations finance leadership. In 2018, he was appointed VP of Global Customer Fulfillment, and in 2019 began leading the company’s newly organized global delivery services, including global import and export, Amazon Logistics and last mile delivery services.

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With 30-Minute Delivery Service, Kroger and Instacart Raise the Stakes in the Convenience Space

Retail TouchPoints

has partnered with Instacart to launch Kroger Delivery Now, a virtual convenience store fulfilled by Kroger that delivers fresh groceries and household essentials in as little as 30 minutes. Kroger launched its own internal delivery service with 55,000 items in 2018, and expanded its collaboration with Instacart to include alcohol in 2019.

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How CarMax Digitized, and Personalized, the Car-Buying Experience

Retail TouchPoints

So in 2018 the retailer embarked on a five -year digital transformation journey aimed at making every stage of the car-buying journey omnichannel. What customers do want is the ability to complete parts of the process online, said Lyski, “for example, applying for financing. A lot of dealers have these claims about, like, 2.9%

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11 retailers that went bust in 2024 – from Homebase to The Body Shop

Retail Gazette

It’s not the first time that Carpetright has found itself in troubled waters, with the business launching a company voluntary arrangement (CVA) in 2018 in an attempt to bring its losses under control. It then began discussions with several parties, including Apollo and shareholder Richemont, about securing new financing.

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CIO Q&A: Lessons and Priorities from Aldo Group’s Companywide Digital Transformation

Retail TouchPoints

At Aldo Group, we are proud to have been the first shoe and fashion accessories retailer to obtain the carbon neutral certification back in 2018 and to now strive for Net Zero emissions by 2050. They want to know what impact the product they buy has on the environment.