Retail TouchPoints

SEPTEMBER 15, 2020

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

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Returns Merchant Services Shipping Location 183

Inside Retail

AUGUST 27, 2023

Consolidated retail revenues, not counting fragrance royalties, reportedly fell from US$650 million in 2015 to US$300 million in 2018. The fashion house also gained a younger, more trend-savvy consumer base with the launch of the Heaven by Marc Jacobs line in 2020. We Can Only Hope”.

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Returns Fashion Consumer ATS 130

Retail TouchPoints

FEBRUARY 11, 2022

Consumers are increasingly voting with their feet when it comes to the issues that affect our world and our nation. NYU Stern and IRI found that 50% of CPG growth from 2013 to 2018 came from sustainably marketed products. NYU Stern and IRI found that 50% of CPG growth from 2013 to 2018 came from sustainably marketed products.

Consumer 248

Consumer Sporting Goods Apparel Promotions 248

Inside Retail

MAY 31, 2021

After a year of disrupted ski seasons in both the northern and southern hemispheres due to Covid-19, snow gear brands are bracing for a big winter in Australia and New Zealand, as consumers hit the slopes in the largely Covid-free countries. We see kids picking up the practice and they will be the consumers of tomorrow,” Pompilio said.

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Returns Planning Consumer Marketing 246

Inside Retail

DECEMBER 11, 2023

Fitness tracker Fitbit is facing an $11 million penalty in Australia after admitting it committed deceptive representations about consumers’ rights to a refund or replacement if the device sold was found faulty. The post Second strike: Fitbit fined again for misrepresentation appeared first on Inside Retail Australia.

Consumer 262

Consumer Returns 262

Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

Consumer 98

Consumer Returns Advertising Marketing 98

Inside Retail

JUNE 5, 2023

As consumers embrace a hybrid fitness routine, the brand refresh “aims to better reflect the true Peloton brand experience that inspires a community of nearly seven million members,” she told Inside Retail. According to Gilmore, the company is well-positioned to keep up with changing consumer behaviour.

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Returns Consumer Marketing Planning 130

Retail Gazette

NOVEMBER 17, 2023

In her new monthly column, broadcaster and consumer expert, Kate Hardcastle MBE – also know as The Customer Whisperer – highlights the retailers making moves to really help shoppers – and those that need to go back to the drawing board. Customer yeh: Club Pret – more coffee anyone?

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Returns Consumer Fashion Retailing Pricing 67

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. King has been on a 12-month rolling contract with Myer since 2018 and has decided to retire at the end of this financial year to return home to Florida to be with his family.

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Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

FEBRUARY 10, 2021

The stores would include integrated online-to-offline capabilities as part of a digitally empowered phase of Nike’s Consumer Direct strategy , the Consumer Direct Acceleration. In 2018, Nike tested the neighborhood-centric Live pilot in Los Angeles.

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Returns Drop-Shipping Location Fulfillment 264

Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Founded in 2012, lingerie label Neiwai (meaning ‘inside and outside’) is another direct-to-consumer label that began online.

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Consumer Beauty and Health Fashion Accounting 130

Inside Retail

JANUARY 31, 2023

Late last year brought a symbolic event in the athletic footwear business in China: it was the return of the Shanghai Marathon, scratched in 2021, which attracted a record 18,000 runners and was won, both in the men’s and women’s divisions, by Chinese athletes. After more than 30 years in business, that prospect may be dimming.

Consumer 130

Consumer Apparel Fashion Outdoor 130

Retail TouchPoints

FEBRUARY 13, 2024

In 2018 its Japanese marketplace was spun off and sold to Ebay , which had previously been an investor in Qoo10 parent company Giosis. By combining our operating expertise and Wish’s technology and data science capabilities , we expect to drive greater success for merchants while providing an even greater marketplace for consumers globally.”

Merchant Services 205

Merchant Services Operating Expenses Shopping Consumer 205

Retail TouchPoints

MARCH 15, 2024

Founder Kevin Plank Returns to Lead Under Armour Kevin Plank will return to Under Armour as the company’s President and CEO, effective April 1, 2024. ” Wall Street seems to be less enthused about the company’s future, however, with shares of Under Armour plunging on the news of Plank’s return to the helm.

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ATS Returns Wholesale Planning 259

Inside Retail

DECEMBER 17, 2023

But the rise of competing shopping hubs like China’s Hainan island, changing consumer preferences and a rise in online shopping have fundamentally changed demand for luxury goods in Hong Kong and are starting to reshape the city’s visitor economy, according to industry experts. Few, however, were shopping for designer gear.

Department Stores 130

Department Stores Returns Shopping Fashion 130

Inside Retail

SEPTEMBER 21, 2023

The third principle ensures that consumers also play a role in creating a circular pathway for material reuse and wear. Without a doubt, Coachtopia was designed for the Gen Z consumer. Who is Coachtopia for?

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Fashion Apparel Consumer Returns 264

Inside Retail

JUNE 19, 2022

“We’re finding more customers in the millennial age group are interested in secondhand clothing, rather than brand new, so we’re evolving our business model to actually resell the returns that we’re getting,” Sam Wood, Azura Fashion Group’s CEO, told Inside Retail. Luxury’s discount problem. However, Wood saw an opportunity.

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Fashion Wholesale Returns Shipping 246

Retail TouchPoints

MARCH 2, 2023

The platform’s gross merchandise volume (GMV) has been on the decline since 2018 — the company reported $18.2 billion of GMV it logged in the same quarter in 2018. And active buyers also have been declining, with 134 million reported in Q4 2022, down from a peak of 179 million in Q4 2018.

Shipping 286

Shipping Returns Management Consumer 286

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. However, the brand has yet to return to profitability despite its growth. The retailer is seeking to complete its turnaround by zeroing in on its appeal to Gen Z consumers, among whom the brand is already well-known.

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Jewelry Accessories Accounting Location 275

Inside Retail

JUNE 15, 2021

The range which features gourmet cakes and pastries, artisan sourdough breads and brioche buns, as well as award-winning meats and premium ready-made meals, has been tailored to suit the needs of the “upperclass” consumer base in the area. We’re beginning to see customers returning to the CBD, as they return to work.

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Supermarket Returns Location Shopping 225

Retail TouchPoints

MAY 5, 2023

The two companies have been partners since 2018, in a collaboration that spans same-day delivery, curbside pickup, EBT SNAP payments, virtual convenience, alcohol delivery and pickup and now advertising. Brand partners will also have access to metrics, such as attributed sales and return on ad spend (ROAS) from their Sprouts campaigns.

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Advertising Grocer Marketing Consumer 289

Wiser

DECEMBER 22, 2020

Direct-to-consumer (D2C or DTC) brands are everywhere these days: advertised on buses, pulling shoppers in on Instagram, and increasingly setting up storefronts on Main Streets around the world. After all, these brands found success online by really understanding their target market and directly applying this to consumer marketing.

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Consumer Shipping Fulfillment Advertising 122

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 globally in 2018, according to TheMarketReports , and is expected to skyrocket to $55.2 trillion global retail industry in a state of flux. billion (U.S.)

Fulfillment 343

Fulfillment Shrinkage Department Stores Returns 343

Inside Retail

SEPTEMBER 6, 2023

“It’s far more likely, and cost effective, to cut out the retailer entirely and employ a direct-to-consumer model online, like we’ve seen automotive brands employing. Gen Z customers The allure of luxury watches’ investment returns is attracting younger consumers to the market.

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Marketing ATS Accounting Consumer 264

Retail TouchPoints

AUGUST 22, 2023

The INFORM (Integrity, Notification, and Fairness in Online Retail Marketplaces) Consumers Act, which went into effect in late June 2023, marks a significant step forward in curbing online fraud by third-party sellers and organized theft from retail stores. Here is the gist of the INFORM Act. But compliance can be complicated.

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Payment Services Accounting Shrinkage Consumer 243

Retail TouchPoints

DECEMBER 8, 2022

A majority of American consumers have now used a BNPL service, up from 37.65% in July of 2020 — an increase of almost 50% in less than one year. For example, in 2018 global B2B payments hit $125 trillion, while the global consumer payments market only reached $52 trillion. But this is all technically focused on consumer lending.

Payment Services 294

Payment Services Finance Consumer Returns 294

Retail TouchPoints

AUGUST 14, 2023

The store opens amid continued upheaval in the world of big-name baby chains: BuyBuy Baby is in the midst of closing nearly all its stores following the bankruptcy of parent company Bed Bath & Beyond , while Babies ‘R’ Us has returned with the opening of its first new store since its own 2018 bankruptcy.

Boutique 236

Boutique Consumer Planning Returns 236

Inside Retail

DECEMBER 7, 2023

PayPal Melbourne Fashion Festival announced its return for 2024 and with it a detailed programme featuring some of Australia’s most successful designers and brands. We provide something for everyone, we are a consumer-facing festival. Championing local talent P.E

Fashion 130

Fashion Returns Consumer ATS 130

Inside Retail

MAY 25, 2021

Eighty-three percent of the hazards had been remediated by February 2018. Before it expired on May 31, 2018, nearly 200 brands and retailers signed onto the 2018 Transition Accord , which extended the agreement for another three years. In the end, it could come down, once again, to consumer pressure, according to Kingston.

Fashion 246

Fashion Accounting Returns Promotions 246

Retail Focus

MAY 24, 2023

The independent brand will continue to bring eyewear innovation to consumers across London at affordable prices. Our ‘Pair for a Pair’ scheme, as well as rewarding our returning customers with ‘Pay What You Can’, makes the brand stand out within the market. bloobloom was founded by Abbas and Fares Manai in 2018.

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Location Returns Consumer Shopping 189

A1 Retail

MAY 17, 2021

Industry Analysis: Payment solutions company, UTP Group, reveals consumer spending is up by a third (32%) since restrictions eased compared to same period in April 2019. Those opting to cycle in the fresh air and avoid travelling by car or train has increased sales of bicycles by two thirds (68%).

Merchant Services 79

Merchant Services Consumer Payment Services Outdoor 79

Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? Inflation can certainly reduce demand as prices rise, but it also can encourage consumers to buy now before prices go up even higher. trillion , compared to January 2018 ( $4.2 trillion ).

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Promotions Supply Chain Management Consumer Shipping 286

Inside Retail

MARCH 21, 2024

With travel curtailed, home-bound, experience-starved consumers flocked to luxury shopping to lift their spirits and spend some of their discretionary funds accruing thanks to Covid-19 government assistance, stimulus checks, tax relief, suspended student debt payments and the pandemic-induced restrictions.

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Jewelry Fashion Consumer Payment Services 228

Retail TouchPoints

APRIL 6, 2023

There are some products consumers will never feel entirely comfortable buying exclusively online. Many consumers prefer visiting a store to give their mattresses a bounce before making a purchase. Consumers can visit a store to physically check out a mattress and then return home to make the purchase online and schedule delivery.

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Management Wholesale Consumer Marketing 223

Retail TouchPoints

DECEMBER 6, 2022

In fact, the NPD group has identified a phenomenon called the “ beauty index ,” which proposes that when consumer sentiment is low (as it is right now), the desire to treat oneself goes up — and what better way to do that than with the relatively small purchase of a new lipstick or nail polish?

Consumer 285

Consumer Marketing Shopping Social Commerce 285

Inside Retail

MARCH 14, 2024

Revo Sunglasses return to independence Revo Sunglasses was founded by Nasa astrophysicist and optical engineer Dr Mitch Ruda who asked himself the question, what if we used the coatings that protect satellites to shield our eyes from the sun? Robinson Optical Inc, a family-run eyewear company that has been running since 1926, in 2018.

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Location Wholesale Consumer Planning 130

Wiser

OCTOBER 15, 2019

Direct-to-consumer strategies have transformed retail, both in the way consumers shop and how brands and retailers manufacture, market, and sell. Importantly, a winning direct-to-consumer business will artfully navigate the relationships between brand, retailer, and consumer. What Does Direct to Consumer Mean?

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Wholesale Consumer Shipping Advertising 92