article thumbnail

BNPL firm Pay It Later faces wind-up order, as SMEs claim bills unpaid

Inside Retail

Speaking to Nine’s A Current Affair , Vasile Opris, proprietor of X-Force Tactical, alleged his company had processed more than $850,000 in sales through Pay It Later. Those claims of non-payment come amid reports of a legal battle over the direction of Pay It Later. Payments made through the system attract a merchant fee of 5.9%

article thumbnail

Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. Doubling down on merchants outside of China.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Analysis: Why synergy is Southeast Asian app Grab’s super power

Inside Retail

As Alejandro Osorio, Country Head of Grab Thailand, puts it, “We’ve seen this opportunity in the soaring demand for food and package delivery services that’s made our delivery partners with their delivery bags increasingly become a significant touchpoint. It is visible and widely accessible to consumers in all areas.”.

article thumbnail

How to Combat the Changing Face of Shopping Fraud

Retail TouchPoints

In 2018, 151 million conventional (non-bot) attacks were observed, and of these, 91 million were directed at online merchants. Others are so brazen that they use click-and-collect services in the branches of omnichannel stores, to pick up goods that they’ve paid for online with credit card credentials they’ve stolen.

article thumbnail

It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

Retail TouchPoints

billion, accounting for a record 18.9% It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience. of all holiday retail revenue and representing an 11.3%

article thumbnail

Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. Specifically, procurement can help retailers optimize their spending on goods and services that are NOT for resale, also known as GNFR.

article thumbnail

Top 5 Security Challenges for Buy Now Pay Later Apps

Retail TouchPoints

has grown by more than 300% per year since 2018, reaching 45 million active users in 2021. It’s clear this reverse layaway payment model is also here to stay. In BNPL, consumers receive the goods or services that they want to buy, but payment is staggered over monthly payments for a certain period of time with no interest.