Retail TouchPoints

MAY 5, 2022

Chinwe Abaelu, SVP and Chief Accounting Officer, will serve as Principal Financial Officer until Torrid appoints a new CFO. As Torrid’s CCO, Muñoz will manage product, design, product development, fabrication, sourcing, technical fit, creative marketing and merchandising. Former PVH Corp.

Apparel 231

Apparel Accounting Management Consumer 231

Inside Retail

NOVEMBER 16, 2022

Burberry has lagged competitors like Gucci, Prada and Loewe in creating a sharp brand in recent years and Lee will play an “important part in re-igniting interest”, said Mario Ortelli, managing partner at advisory firm Ortelli&Co. Burberry should also expand its leather goods and footwear business, Ortelli said.

Fashion 278

Fashion Department Stores Planning Accounting 278

Retail TouchPoints

DECEMBER 27, 2022

Vonage’s latest global research shows voice calls are a top-two preferred communication channel by consumers when connecting with brands, and this is likely to increase in the coming year. In fact, 73% of consumers currently connect with businesses via voice calls, and one-third plan to do even more business through voice in the next year.

Customer Experience 316

Customer Experience Consumer Accounting Marketing 316

Retail TouchPoints

JANUARY 3, 2022

billion, accounting for a record 18.9% Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated. Even worse, more than 87% of customers confirm they have been locked out of an online account due to too many failed login attempts.

Merchant Services 273

Merchant Services Shopping Customer Experience Accounting 273

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

Payment Services 305

Payment Services Consumer Customer Experience Accounting 305

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Inside Retail

OCTOBER 18, 2022

This is where we see it heading, and what a connected omnichannel customer experience (CX) needs to account for in the behaviours and needs of customers adapting to their environment. The International Longevity Centre notes that “retailers could thrive, not just survive, if they innovate to adapt to more older consumers”.

Payment Services 297

Payment Services Consumer Fulfillment Accounting 297

Retail TouchPoints

JULY 12, 2021

Nevertheless, in 2018 the party goods retailer went a step further and began selling on Amazon as well. The aim was to reach more consumers — particularly younger ones — even if that meant going outside Party City’s owned channels, said Vishwas Bharadwaj, the company’s VP of Marketplaces. Meeting Consumers ‘Where They Are’.

ATS 296

ATS Advertising Consumer Accounting 296

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story.

Merchant Services 237

Merchant Services Clienteling Shipping Inventory Management 237

Retail TouchPoints

AUGUST 11, 2022

Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. For newer gift card programs, the program is just one responsibility among many others, while larger, more established programs may have a dedicated gift card manager with a small team. Keeping Up with State Compliance.

Payment Services 240

Payment Services Management Fulfillment Location 240

Inside Retail

DECEMBER 2, 2021

In 2013, he founded Off White, and he became the men’s artistic director of Louis Vuitton in 2018. SurfStitch managing director Justin Hillberg steps down. Hillberg joined SurfStitch as merchandise manager in 2014, before becoming general manager in 2015 and managing director in 2018.

Fashion 130

Fashion Management Accounting Customer Experience 130

Inside Retail

MARCH 23, 2022

Besides its namesake label, Shanghai-based Lanvin Group, formerly known as Fosun Fashion Group, also manages Italian luxury shoemaker Sergio Rossi, Austrian skin wear label Wolford, US womenswear brand St John Knits, and high-end Italian menswear label Caruso. The company acquired the Lanvin brand in 2018.

ATS 130

ATS Fashion Accounting Point of Sale 130

Inside Retail

SEPTEMBER 19, 2022

Makro, the biggest cash-and-carry operator in Southeast Asia, was already something of a beast in wholesale and retail terms: it operated 154 warehouse-style units with an average size of just under 5,400sqm, selling to both retailers and end consumers in major cities and secondary locations, mostly in Thailand and Malaysia. billion baht ($9.4

Wholesale 130

Wholesale Supermarket Accounting Supply Chain Management 130

Retail TouchPoints

MARCH 28, 2022

And just how will they manage to do that? More specifically, MINISO has spent the last year-plus bolstering its brick-and-mortar footprint in North America to amplify its proprietary $10 N’ Under concept, which has become beloved among Gen Z consumers. By “breathing life” into their motto: “Life is for fun!”

Planning 223

Planning Consumer Marketing Accounting 223

Inside Retail

JUNE 24, 2021

Martin Wood, who joined Cartology last year from oOh Media, has been promoted to head of Strategic Partnerships and Matt Gower, former head of Research at News Corp, has joined the business as senior manager of Research and Insights. Donna James, managing director at Lardon & Associates LLC, will be the new chair.

Department Stores 147

Department Stores Management Apparel Accounting 147

Retail TouchPoints

NOVEMBER 9, 2023

In the early days of trying to fundraise for Bookshop, I heard from investors over and over again that the American consumer only cares about speed and price, and ‘if you can’t beat Amazon on speed and price, you’re doomed,’” said Hunter. I try to shop local when I can, and I know I’m not the only one.

Shopping 296

Shopping Fulfillment Accounting Promotions 296

Retail TouchPoints

SEPTEMBER 9, 2020

Consumers stuck at home have had the time to thin out their wardrobes and make room in the garage — along with strong financial incentives to turn their possessions into cash. With consumers seeking bargains from home, online secondhand is set to grow 69% between 2019 and 2021, while the broader retail sector is projected to shrink 15%.”.

Jewelry 198

Jewelry Drop-Shipping Consumer Accounting 198

Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data.

Consumer 174

Consumer Accounting Fulfillment Management 174

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. In 2018, Netflix accounted for 15% of global internet bandwidth, which was the number-one spot.

Fulfillment 271

Fulfillment Shipping Accounting Apparel 271

Retail TouchPoints

FEBRUARY 22, 2021

Instead, a series of recent diversifications, including the launch of a direct-to-consumer site in 2017, meant the brand was poised to roll with the pandemic punches. These gave Kerrits the advanced analytics and segmentation tools she needed to react to the volatile market forces and shifting consumer sentiments that shaped the year.

Wholesale 236

Wholesale Accounting Marketing Outdoor 236

Inside Retail

JULY 13, 2021

Since the fast fashion brand first launched on Tmall in China in 2018, it has continued to embrace third-party marketplaces in the broader region, including Myntra in India and Zalora in Southeast Asia. “I There’s a lot of potential for us to continue working on that,” Mirzaie said.

Fast Fashion 246

Fast Fashion Fashion Fulfillment Accounting 246

Retail TouchPoints

MAY 10, 2021

In fact, a hyper-politicized world has translated into potential leverage for brands, with consumers increasingly looking to see where brands stand on societal issues as part of their buying decision. These days consumers are invested in where their favorite brands stand on issues they care about. Determining When to Take a Stand.

Consumer 264

Consumer Marketing Accounting Brand Management 264

Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Price stepped down as deputy chairman and managing director of Waitrose in 2016 after 33 years at the business. Sound familiar?

Supermarket 109

Supermarket Department Stores Grocer Returns 109

Inside Retail

JULY 5, 2021

The range went through a detailed testing process with consumer groups across multiple regions to help find the perfect balance of fit, features, performance and coverage.”. When I started Modest Mermaid in 2018 I was shocked about the lack of options there were for women in the modest swimwear market,” she told Inside Retail.

Fashion 246

Fashion Marketing Accounting Management 246

Inside Retail

AUGUST 23, 2021

The site brings together 70 million products from over 1000 major brands and retailers, including Apple, Samsung, L’Oreal, Coles, Woolworths, Dan Murphy’s, JB Hi-Fi and Rebel, but unlike online marketplaces, such as Amazon and eBay, consumers can’t buy items directly from Little Birdie. With Little Birdie, it’s all in one place.”. until 2020.

Consumer 130

Consumer Planning Marketing Accounting 130

Inside Retail

JANUARY 26, 2023

A comfortable, everyday commuter bike was a totally new concept for the Australian consumer, the majority of whom were more familiar with mountain and racing bikes. Our management team generally works six months of the year from Australia during the peak season, which unfortunately had to come to a halt for a two-year period.

Planning 243

Planning Consumer Management Marketing 243

Retail Gazette

DECEMBER 28, 2023

Thirteen female leaders were hired to the top job of UK retailers in 2022, which equates to 31% of the 42 appointments made, according to management consultancy Korn Ferry. Lyssa McGowan, chief executive, Pets at Home Pets at Home hired Sky chief consumer officer Lyssa McGowan as its new chief executive.

Grocer 67

Grocer Promotions Fashion Management 67

Inside Retail

AUGUST 26, 2021

The retail trade is the second largest employer in Australia employing approximately 1,302,400 people, accounting for 9.9 Hiring managers should also be aware of the benefits of recruiting older workers and regularly review and enhance their hiring practices as deemed necessary. per cent across all industries.

Promotions 242

Promotions Management Accounting Marketing 242

Retail TouchPoints

SEPTEMBER 23, 2021

This has only added fuel to an already-burning fire, driven by vocal consumer demand. Diversity of thought doesn’t happen without diversity of representation ,” said Mita Mallick, who previously lead D&I at Unilever and is now Head of Inclusion, Equity & Impact at equity management firm Carta. Start from the inside out.

Management 255

Management Customer Experience Fashion Accounting 255

Inside Retail

NOVEMBER 23, 2021

Since launching in the UK in 2018, furniture brand Maker & Son has quickly established itself as a go-to furniture brand for comfort, with its popular Instagram videos of a woman throwing herself onto the large cushioned sofas captivating consumers. Once the brand is more established, I think [online-only sales] will grow.”.

Shipping 130

Shipping Accounting Planning Consumer 130

Mass Relators

APRIL 20, 2021

The company also announced additional appointments to its management team. “Our management team is comprised of seasoned executives with deep talent and a breadth of experience in the retail and consumer industries. “We are a much stronger and better company today than we were at the time of our IPO in 2018.

Wholesale 52

Wholesale Finance Accounting Management 52

Inside Retail

APRIL 18, 2023

JD: I was very lucky to have LKI [Loose Kid Industries] before LSKD, from 2007 to 2018. We pay for their Audible accounts so they can listen to books that we recommend. Can you tell me about launching the business initially, and why you shifted your focus in 2018 to direct-to-consumer – first online and now offline as well?

Wholesale 243

Wholesale Planning Location Marketing 243

365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. The new business models supported by autonomous capabilities provide a compelling value proposition for consumers.

Payment Services 57

Payment Services Checkout Store Layout Inventory Management 57

Indigo 9 Digital

JANUARY 12, 2023

Fast forward less than two decades later to 2018 when Sears was in so much financial hardship with declining sales and profits as well as mounting debt it filed for bankruptcy. Hedge fund manager Edward Lampert, who is also Sears’ former Chairman and CEO and largest shareholder, purchased the company in bankruptcy proceedings for only $5.2

Merchant Services 111

Merchant Services Consumer Management Department Stores 111

Retalon

JULY 23, 2018

Smart Allocation: Retail localization that automatically account for existing stock, assortment distribution, and drills down to SKU performance at a channel/location level, essential for the flexible fulfillment options that Spendsetters want. The post How to Sell to Spendsetters: 1/3 of All Consumers appeared first on Retalon.

Consumer 32

Consumer Payment Services Fulfillment Inventory Management 32

Rangeme

OCTOBER 27, 2021

With hundreds of new food and beverage products launching every day, how do you make sure yours stands out from the crowd and gets the attention of both consumers and retail buyers? Check out the following 7 certifications bodies that are in-demand by retailers and consumers alike: 1. USDA Certified Organic. Non-GMO Project Verified.

Consumer 98

Consumer Marketing Management Accounting 98

Mass Relators

MAY 16, 2022

Whether consumers are navigating the healthcare system due to a chronic disease diagnosis or simply trying to keep their family healthy, managing health and well-being have become increasingly complicated. Despite the growing focus on health, consumers struggle to navigate their health journeys on their own. Dr. Holly Easton.

Payment Services 52

Payment Services Accounting Planning Management 52