Wiser

APRIL 16, 2024

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. Ten to 20 years ago, category management was primarily focused on optimizing the assortment, shelf placement, and stock levels of products within physical stores.

Management 78

Management Promotions Consumer Accounting 78

Inside Retail

APRIL 24, 2024

With respect to China, there have long been doubts over the quality of economic data coming out of the National Statistics Office (NSO), so it’s wise not to get too excited about the retail sales numbers released on April 16, along with the customary spiel about the national economy and how competently it is being managed by the government.

Consumer 147

Consumer Accounting Planning Promotions 147

Retail TouchPoints

SEPTEMBER 8, 2023

In a statement, the company reported that Baxter stepping down is “unrelated to the company’s accounting or financial reporting,” which was released earlier this week and included a consolidated net sales decrease of 6%. Baxter will be on hand to ensure a smooth leadership transition.

Consumer 197

Consumer Apparel Accounting Finance 197

Wiser

APRIL 18, 2024

In the dynamic world of Consumer Packaged Goods (CPG), brand management is a critical function that navigates complex landscapes to connect products with consumers. Editor’s Note: Contributing author is Andrey Pankeev, Key Accounts Manager at Wiser Solutions.

Brand Management 78

Brand Management Management Consumer Marketing 78

Retail TouchPoints

JULY 9, 2021

What began as a trend to “go green” is now making real differences in profitability and the way consumers see brands. Department of Energy (DOE) reports that retail buildings account for the largest energy costs of any commercial sector in the country. How is this managed? A Crisis at Traditional Retail. Take grocery stores.

Management 264

Management Accounting Customer Experience Finance 264

Retail TouchPoints

DECEMBER 30, 2022

However, merchants eventually got rid of such legacy data stores and selected PCI DSS technical controls to bolster security in locations where payment card data was now sorted and managed. If a criminal wants to skim data from a consumer’s web browser they merely have to get the consumer’s browser to load and execute their own JavaScript.

Merchant Services 294

Merchant Services Payment Services Consumer Location 294

Inside Retail

FEBRUARY 25, 2024

As Chinese consumer spending on luxury goods continues to surge, luxury brands are doing everything they can to enhance their overall appeal. According to Euromonitor research, Chinese consumer spending on luxury goods is expected to hit $88 billion by 2028. WeChat, which has amassed over 1.2

Consumer 130

Consumer Fashion Marketing Accounting 130

Retail TouchPoints

MAY 25, 2023

The rapid advancement of technology and social media has created a new generation of well-informed, empowered and discerning consumers. IBM’s Institute of Business Value (IBV) has just completed significant research into the priorities and decisions for supply chain operations and sustainability in partnership with The Consumer Goods Forum.

Consumer 210

Consumer Inventory Management Accounting Fulfillment 210

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands. on average.

Consumer 311

Consumer Drop-Shipping Shipping Returns 311

Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. Apparel and beauty companies accounted for 80.1% Buy Now, Pay Later is a rapidly growing type of loan that serves as a close substitute for credit cards,” said Rohit Chopra, Director of the CFPB in a statement.

Consumer 216

Consumer Payment Services Apparel Accounting 216

Retail TouchPoints

NOVEMBER 10, 2022

Emeline Berlind, VP and General Manager of Loyalty for Sephora, revealed how the retailer’s approach to loyalty provides it with both strategic and tactical benefits. Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure?

Consumer 209

Consumer Drop-Shipping Customer Experience Accounting 209

Retail TouchPoints

FEBRUARY 24, 2023

Spurred by the global pandemic, a rise in social activism and the surge of wellness movements, consumer sentiment has shifted significantly over the past few years. Nearly all (93%) consumers surveyed in PwC’s most recent Holiday Outlook shared that trust is a top influencer in their buying decisions. Pre-pandemic, that number was 70%.

Consumer 227

Consumer Apparel Accounting Promotions 227

Retail TouchPoints

FEBRUARY 3, 2022

We know one of the most critical ways brands connect with consumers is via social media. As one of the fastest-growing forms of communication (the average annual growth rate amongst consumers on social platforms is 7.2%), brands would be remiss to ignore this relatively low-lift form of engagement. In fact, there are now roughly 3.78

Consumer 247

Consumer Clienteling Fashion Location 247

Inside Retail

MAY 1, 2022

After two years of quarantining, it’s no wonder consumers are now expert digital shoppers. In fact, 55 per cent of AU consumers are shopping online more frequently than before the pandemic. Plus, mobile allows them to be “always-on” and now accounts for 63 per cent of all online purchases. . The modern consumer journey.

Consumer 147

Consumer Checkout Social Commerce Shipping 147

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JANUARY 25, 2022

This is a direct and relatively simple means to take consumers to experiential landing pages where retailers and brands can share information about products, including new launches, recipes, instructions, promotions and more. 4) Think Big: Improve supply chain and inventory management. 2) Think Big: Improve customer satisfaction.

Management 250

Management Marketing Customer Experience Inventory Management 250

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. The answer is deceptively simple.

Consumer 200

Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

FEBRUARY 5, 2024

And it makes sense, as retail media networks are fundamentally built to enhance the consumer experience, provide deeper insights and consequently drive improved sales. Successfully making the tactical elements turnkey via DCO for your RMN can be a monetary game-changer for everyone involved: you, your partners and the consumer.

Accounting 254

Accounting Finance Marketing Consumer 254

Retail TouchPoints

JANUARY 20, 2022

Over the last few years, sustainability has become increasingly important to consumers. While several distinct consumer cohorts support sustainability, their underlying motivations — and actions — can differ significantly. Executives from both companies spoke at the2022 NRF Big Show , which took place Jan.

Consumer 246

Consumer Accounting Promotions ATS 246

Inside Retail

JUNE 3, 2021

And we want to enhance our logistics offering so that we can manage higher demand,” Kelsey said. Beer Cartel launched its beer subscription service back in 2009 and it now accounts for about 80 per cent of the online business, according to Kelsey. But consumers can also make one-off purchases on the site.

Consumer 231

Consumer Shipping Accounting Marketing 231

Retail TouchPoints

JUNE 4, 2020

And although store managers and associates will play a crucial role in how the industry moves forward, industry experts affirm that all members of the retail enterprise — from the C-level on down — must prioritize learning and development in order to acquire the skills needed to adapt and evolve in a world affected by COVID-19.

Management 175

Management Fulfillment Store Operations Consumer 175

Retail TouchPoints

APRIL 19, 2024

After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. Textile production accounts for approximately 20% of global clean water pollution and 10% of global carbon emissions — a number that is only expected to get worse in the future.

Supply Chain Management 234

Supply Chain Management Fast Fashion Apparel Shipping 234

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. But it’s not just about listening; it’s about action.

Consumer 289

Consumer Merchant Services Markdowns Fulfillment 289

Retail TouchPoints

JANUARY 3, 2023

As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. As a result of inflation, fierce competition, excess inventory and changes in consumer behavior, retail profit margins shrunk. Inflation and the Incredible Shrinking Margin.

Merchant Services 291

Merchant Services Payment Services Accounting Checkout 291

Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. Foot Locker managed solid 6.9% Foot Locker Benefits From Shoppers Seeking to Stay Local During the Summer.

Consumer 313

Consumer Fulfillment Department Stores Sporting Goods 313

365 Retail

APRIL 23, 2021

If you’re looking for ways to grow your business this year, then an accountant can be a great help. Managing all your finances yourself is not only incredibly stressful, but it also takes time away from moments where you could be focusing on other areas of the business. Running a small business often involves a lot of multitasking.

Accounting 88

Accounting Finance Returns Management 88

Inside Retail

JANUARY 16, 2024

Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

Merchant Services 289

Merchant Services Payment Services Accounting Checkout 289

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 260

Consumer Merchant Services Payment Services Drop-Shipping 260

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Marketing 257

Marketing Consumer Checkout Customer Experience 257

Inside Retail

APRIL 18, 2022

AR has a wide variety of potential applications, from allowing consumers to virtually try on clothes or see how products fit within their own homes, to enabling employees and designers to better explore product features. In fact, a large proportion of consumers (almost half) are at best Hesitant towards AR, or at worst actively Averse.

Consumer 147

Consumer Shopping Returns Accounting 147

Hyken

AUGUST 13, 2021

This week we feature an article by David Tattersall, Head of Client Relations at Handpicked Accountants , an online network housing the best-performing accountants across the UK. Social media has forced the hand of businesses to operate transparently and communicate openly with consumers, in addition to investors.

Customer Experience 118

Customer Experience Management Accounting Technical Support 118

Cisco Retail

AUGUST 10, 2021

The problem with IoT Management. As a result, IoT device management usually involves elaborate vendor-specific applications to manage the overlay devices. As a result, IoT device management usually involves elaborate vendor-specific applications to manage the overlay devices. This creates a management nightmare.

Management 145

Management Location Accounting Fashion 145

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand. She has worked with several global companies focusing on risk management strategy.

Payment Services 247

Payment Services Wholesale Store Layout Inventory Management 247

Retail TouchPoints

APRIL 1, 2024

This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior. With over a decade of experience in the language and localization industry, Viviana Bertinetto has led diverse teams and managed programs to bridge linguistic and cultural divides.

Customer Experience 286

Customer Experience Clienteling Customer Retention Accounting 286

Mass Relators

SEPTEMBER 2, 2021

Walgreens and InComm Payments have launched Scarlet, a bank account and debit card powered by Mastercard and issued by MetaBank, and available exclusively at Walgreens. Scarlet provides tools to help account holders build healthy financial habits, earn rewards, and save on future purchases. DEERFIELD, Ill. Mobile wallet compatibility.

Accounting 52

Accounting Merchant Services Payment Services Promotions 52

Retail TouchPoints

JANUARY 24, 2023

The digital wallet will be managed by Early Warning Services (EWS) , the company that operates Zelle, but will operate separately from Zelle. EWS also said that if a sizable number of merchants enable the wallet it might also explore adding other payment options, such as direct payments from bank accounts.

Merchant Services 273

Merchant Services Payment Services Accounting Checkout 273

Inside Retail

JANUARY 19, 2023

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. Rather than talking about what we do when we’re out there, it’s about how it makes us feel.”

Consumer 130

Consumer Shopping Outdoor Fashion 130