Inside Retail

MARCH 11, 2024

Credible reports suggest The Body Shop Australian business is facing a cashflow crisis as a result of the collapse of the UK parent company. The Body Shop operates about 100 stores in Australia and is said to be the most profitable international arm of the stricken business.

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Shopping Accounting Management Marketing 290

Retail TouchPoints

DECEMBER 11, 2024

On Sunday I did my weekly shopping at the store to find out if Amazon Fresh might be able to fill the hole left by Fairway, literally and figuratively. Not to mention that the delis prepared food section offered very little to entice someone to take a break from shopping and sit down to eat. billion acquisition of Whole Foods.

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Checkout Grocer Kiosk Promotions 284

Inside Retail

NOVEMBER 14, 2023

Beauty brand The Body Shop has been acquired by pan-European alternative investment firm Aurelius from Natura & Co for £207 million (US$258.69 The Body Shop has over 900 company-owned stores across 20 countries and has partnerships with franchisees operating 1600 stores in additional 69 geographies.

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Beauty and Health Shopping Marketing 261

Inside Retail

OCTOBER 5, 2023

Discount retail store TK Maxx has opened a store at Ocean Keys Shopping Centre in Clarkson, marking its entry into the WA market. This is TK Maxx’s 78th store in Australia since it started its operations in the country in 2017. TK Maxx is a subsidiary of US-headquartered apparel and home fashion discount retailer TJX Companies.

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Retail TouchPoints

NOVEMBER 14, 2023

Natura &Co will sell The Body Shop to Aurelius for £207 million ( $257.8 The private equity group is seeking to enhance ESG aspects in its portfolio and is committed to maintaining The Body Shop’s distinctive values, instilled by its founder, Dame Anita Roddick. million ) in a transaction expected to close by Dec.

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Shopping Customer Experience Fashion Store Operations 258

Retail TouchPoints

NOVEMBER 18, 2022

million people plan to shop between Thanksgiving Day and Cyber Monday in 2022, representing 69% of all holiday shoppers, according to a survey conducted by the National Retail Federation (NRF) and Prosper Analytics. This would be nearly 8 million more people than in 2021 and the highest estimate since NRF began tracking the data in 2017.

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Shopping Department Stores Planning Accounting 289

Inside Retail

APRIL 23, 2023

Discount retailer The Reject Shop is facing a class action lawsuit for “purported underpayments” to staff, launched by specialist law firm Adero Law Between February 2016 and April 2021, seven former employees of the discount retailer allege underpayment during their employment with the company.

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Payment Services Shopping Management Planning 242

Inside Retail

MARCH 3, 2025

Australian luxury fashion brand Leo Lin has been part of the fashion landscape for seven years, launching in 2017, but only since building its e-commerce store in 2021 has it really taken off. Leo is a luxury customer, he shops luxury constantly and his family shops luxury, Good shared.

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Fashion Boutique Accounting Wholesale 208

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Payment Services Shopping Planning Fulfillment 246

Retail TouchPoints

DECEMBER 4, 2024

Closing the Online Discovery Gap Calpak has seen consistent growth online, but the “focused and funneled” nature of the online shopping experience meant many customers missed discovering the brand’s diverse product set. Of course, this also meant Calpak missed significant cross-selling and upselling opportunities.

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Retail TouchPoints

OCTOBER 8, 2020

The holiday shopping season seems to get bigger every year. The introduction of ecommerce has allowed consumers to shop the big sales from the comfort of their own home, avoiding the crowds and offering increased convenience and variety. Holiday shopping isn’t cancelled. In 2019, Black Friday online sales totaled $5.4

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Shopping Customer Retention Department Stores Consumer 244

Inside Retail

JANUARY 6, 2025

Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas. Among Amazon shoppers in the UK, 70 per cent now shop there at least once a month, while 17 per cent use the online marketplace weekly. Amazon announced it posted over $3.1 billion in 2022.

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Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

MARCH 4, 2021

For example, establishing social distancing measures and offering contactless experiences for in-store shoppers, or expanding digital and mobile shopping options to include in-store or curbside pickup for online shoppers. Before the pandemic, this shopper preferred to shop in-store because it was a familiar and trusted experience.

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Shopping Grocer Accounting Store Operations 300

Retail TouchPoints

JUNE 14, 2024

Kohl’s has years of experience in this area; the retailer partnered with Amazon in 2017 to accept returns for the ecommerce giant, expanding the service chainwide in 2019. Kohl’s has relied on partnerships to boost foot traffic at its stores, including a long-time shop-in-shop agreement with Sephora and a more recent one with Claire’s.

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Returns Customer Experience Shopping ATS 304

Retail TouchPoints

MARCH 20, 2025

Funderburk and Zamansky shared how the company is doubling down on its human-centered AI approach to create a more customer-centric shopping experience and return the company to growth. Enthusiasm for this new way of shopping fueled the company in its early years, leading to its IPO in late 2017.

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Returns Fashion Shipping Shopping 279

Retail TouchPoints

JANUARY 25, 2021

To mitigate health and safety concerns and deliver on these expectations, retailers are designing touchless shopping experiences with the help of voice and speech recognition technology. billion by 2025, growing at a compound annual growth rate of 19.63% from 2017 to 2025. Shopping via smart speakers is also is increasing.

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Consumer Shopping Kiosk Checkout 217

Inside Retail

OCTOBER 24, 2023

“When it comes to makeup, I always say, ‘use without caution,’ and now you can shop without caution, too.” However, beauty brands and other companies in various retail sectors have been integrating AR technology into the consumer shopping experience since well before 2020.

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Shopping Home Furnishings Consumer Returns 245

Retail TouchPoints

AUGUST 6, 2024

Aldi began working with Instacart in 2017 and in June 2023 debuted Aldi Express, a virtual convenience store offering nearly 2,000 of its most-shopped items for delivery. “By in a statement.

Fulfillment 290

Fulfillment Shopping Location Marketing 290

Retail TouchPoints

FEBRUARY 16, 2022

billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ Globally, shoppers with disabilities spend $1.2 Bottom-line benefits also include limiting litigation’s impact. Accessibility Must Cover the Entire Shopper Journey.

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Shopping Checkout Accounting Shipping 317

Inside Retail

APRIL 23, 2025

The brand, trading internationally as Kenangan Coffee, has opened its first store in a Sydney Westfield shopping mall and plans to open a second in Melbourne by the end of the year. According to local sources, the launch is part of Kopi Kenangan’s global expansion plan, which aims at 100 outlets outside of Indonesia.

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Planning Shopping ATS 246

Inside Retail

MARCH 31, 2025

Product from a tech lens Prior to launching Uni in 2022, Keating founded a charity platform GoFundraise while she was at university before founding app creator DWNLD which she went on to sell to Dropbox in 2017. Uni has a large innovation and tech side to it, so it feels like the same world to me, she stated.

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Marketing Planning Shopping ATS 200

Retail TouchPoints

MAY 6, 2024

Seven years into its most recent comeback, teen fashion retailer Rue21 has filed for its third bankruptcy, citing “the continued growth of online shopping, industry competition, inflation and macroeconomic headwinds.” The company first filed for bankruptcy in 2002 , then again in 2017.

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Planning Fashion Shopping Marketing 263

Inside Retail

SEPTEMBER 11, 2023

Discount retailer TK Maxx is set to open its first store in Perth’s Ocean Keys Shopping Centre, Clarkson on October 5. Since its expansion into Australia in 2017, the retailer has opened 78 stores including the new TK Maxx store in WA.

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Accessories Fashion Planning Shopping 279

Retail Focus

FEBRUARY 19, 2025

The underwear brand, founded originally in Australia by entrepreneur Greg Taylor in 2017, is opening concessions in select John Lewis stores across the country, starting from 17th February 2025 following a successful period on the brands D2C.

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Consumer Shopping ATS 147

Inside Retail

DECEMBER 13, 2023

The largest shopping centre in Far North Queensland, Cairns Central boasts 51,972sqm of gross lettable area and more than 180 tenants including Myer, Woolworths, Coles, Kmart, Target, and Event Cinemas. “The outlook for Australian retail is positive.

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Management Shopping Marketing ATS 278

Retail TouchPoints

NOVEMBER 1, 2022

RST has partnered with the National Retail Federation and has led guided store tours during the NRF Big Show, which takes place each January in New York City, since 2017 , and will continue to serve as the official store tour program of NRF 2023.

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Marketing Location Shopping 290

Retail TouchPoints

AUGUST 12, 2021

Abercrombie & Fitch and Zappos.com have partnered to add curated Abercrombie & Fitch items to Zappos’ ecommerce shop. That total has only continued to rise, reaching 54% in 2020 and with more than $150 million invested in digital performance between 2017 and 2020.

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Shopping Marketing ATS 264

Retail Gazette

MAY 18, 2025

In 2017, it moved away from its iconic 1 price point to a multi-price format, with products now ranging between 50p and 5. However, up to 200 loss-making stores have been identified as potential closures under the terms of any prospective deal, according to reports in The Sunday Telegraph.

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ATS Supermarket Returns Marketing 120

Inside Retail

JULY 3, 2023

Scentre Group is looking for an investor interested in taking a 50-per-cent stake in its Westfield Whitford City shopping mall in WA. Colliers’ MD of retail capital markets for Asia Pacific, Lachlan MacGillivray, has been appointed to sell the shopping centre stake through an expression of interest campaign.

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Supermarket Shopping Location Planning 245

Retail TouchPoints

JUNE 3, 2022

Since its founding in 2017, 11 Honoré has become known for its private label collections as well as access to brands including Carolina Herrera , Diane Von Furstenberg , Good American and Tanya Taylor. “In

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Fashion Accessories Apparel Shopping 278

Retail TouchPoints

JANUARY 23, 2024

The division, which was formed in 2017 following Walmart’s acquisition of Jet.com , has been the incubator for initiatives including shopping via text message and a recently released software development kit (SDK) to make it easier to integrate Walmart commerce into games and apps. Walmart will reportedly shut down its Store No.

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Shopping Customer Experience ATS 279

Inside Retail

NOVEMBER 19, 2024

That’s the time it takes to realise you’ve walked into a chain you swore you’d never shop at again. A 2014 study by Patrick Bohl on airport shopping behaviour revealed a striking pattern: Longer dwell time in duty-free shopping zones directly increased spending. Add a coffee shop and they might even bring a friend.

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Checkout Customer Experience Shopping Supermarket 130

Retail TouchPoints

JUNE 5, 2023

Powered by Instacart , Aldi will offer nearly 2,000 of its most-shopped items for delivery in as fast as 30 minutes. Through Aldi Express we’re making shopping more convenient, so you can satisfy a craving or get a missing ingredient in minutes.”

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Payment Services Supermarket Location Shopping 263

Retail TouchPoints

DECEMBER 21, 2022

Lantz was surprised with a shopping spree at the Franklin, Tenn. Caroline could have wished for a trip anywhere in the world, or a shopping spree for herself, but instead she is focused on helping local animals in need,” said Marti Skold-Jordan, Manager of the Tractor Supply Foundation, the retailer’s philanthropic arm, in a statement.

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Accessories Apparel Shopping Location 277

Retail TouchPoints

JULY 1, 2021

Launched in Vienna in 2017, waterdrop operates 15 brick-and-mortar stores and serves 1 million+ customers across Europe. with its ecommerce business in spring 2021, now being followed by its first retail location on Miami’s iconic Lincoln Road shopping corridor. Waterdrop — a microdrink CPG brand — has debuted its first U.S.

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Accessories Location Consumer Shopping 299

Inside Retail

JULY 3, 2022

The Cheesecake Shop (TCS) is an Aussie icon. The brand’s success attracted the attention of foreign investors back in 2017, when the founding family saw the opportunity for the cake bakery business to go next level with bigger investment. Cake changing hands. Early in 2022, PAG sold TCS to Melbourne-based investor River Capital.

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Shopping Management Returns ATS 182

Retail TouchPoints

MAY 6, 2022

“The direct-to-consumer experience connects the energy of the brand’s highly engaged ecommerce site and social community to a vibrant space to discover, shop and interact with Savage X Fenty,” the brand said in a press release. Louis, Long Island, N.Y. and Newark, Del.

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Retail Trends Location Planning Consumer 293