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Amazon Plans Chainwide Rollout of Palm-Based Payments at Whole Foods

Retail TouchPoints

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon acquired Whole Foods in 2017 for $13.7 billion.

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Banner Black Friday Sales Bode Well for Holiday Season

Retail TouchPoints

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. That is more than double what consumers spent just a few years ago in 2017, when Black Friday drove a little over $5 billion in online spend. retail sales (excluding automotive) up 3.4%

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Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges

Retail TouchPoints

Dealing with customer service for a faulty product or return? One area that may drastically improve consumers satisfaction with customer service: AI-powered bots that can act as a shoppers own personal concierge service. Most still rely on Natural Language Processing (NLP), keeping them locked in a cycle of linear interactions.

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RFG settles unconscionable conduct case brought by ACCC

Inside Retail

ACCC chair Gina Cass-Gottlieb said: “We are pleased that RFG has agreed to make payments to certain impacted franchisees. We initially took this action because we were concerned with the alleged conduct and the impact on a number of small business operators. Michel’s marketing fund. Waiving historical debts.

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RFG settles unconscionable conduct case brought by ACCC

Inside Retail

ACCC chair Gina Cass-Gottlieb said: “We are pleased that RFG has agreed to make payments to certain impacted franchisees. We initially took this action because we were concerned with the alleged conduct and the impact on a number of small business operators. Michel’s marketing fund. Waiving historical debts.

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Target to Spend $5B to Enhance Operations in 2022, Plans 250 More Ulta Beauty Shop-in-Shops

Retail TouchPoints

Other areas of investment announced by the retailer include: Top-to-bottom renovations of 200 existing stores, bringing the total percentage of remodeled stores to more than half its fleet since the effort began in 2017.

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Reject Shop brushes off wage theft class action as ‘immaterial’

Inside Retail

However, in a statement, the retailer responded that “any under-award payments to team members, will be corrected” adding Adero Law has not clarified the details of the claims. “To To date, The Reject Shop has not received a copy of Adero’s class action.