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Banner Black Friday Sales Bode Well for Holiday Season

Retail TouchPoints

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. That is more than double what consumers spent just a few years ago in 2017, when Black Friday drove a little over $5 billion in online spend. retail sales (excluding automotive) up 3.4%

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Consumers and Merchants Should Look Before They Leap into BNPL Services

Retail TouchPoints

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015. billion, according to IBISWorld.

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Mastercard faces court over anti-competitive deals with major retailers

Inside Retail

The Australian Competition and Consumer Commission says the financial services giant has been engaging in anticompetitive conduct since 2017 in the supply of debit card acceptance services, with the purpose of substantially lessening competition.

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How Streamlining Digital Checkout Boosted Polywood Conversions Nearly 50%

Retail TouchPoints

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

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How digital payments can help businesses lead in customer experience

Inside Retail

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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B2B Marketplace Faire Accelerates the Digitization of an Underserved Market: Wholesale

Retail TouchPoints

Since its launch in 2017, the platform has raised more than $1.29 The platform now features more than 100,000 brands from 100 + countries, and in September 2023, ecommerce vanguard Shopify took a stake in the company and made Faire the recommended wholesale marketplace for its millions of merchants. billion and was valued at $12.59

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Kroger Taps DoorDash to Add Flowers and Sushi to its Delivery Mix

Retail TouchPoints

. “By offering customer-favorite sushi options and premium floral bouquets through third-party marketplaces, we are continuing to evolve and meet customers where and how they are shopping,” said Stuart Aitken, SVP and Chief Merchant and Marketing Officer at Kroger Co. in a statement.