Retail TouchPoints

JULY 5, 2024

Negotiations for a potential purchase of the luxury department store retailer stretch as far back as 2017. billion in term loan financing from funds and accounts managed by affiliates of Apollo, and a $2 billion revolving asset-based loan facility from lead underwriter Bank of America and other major financial institutions.

Department Stores 306

Department Stores Finance Supermarket Accounting 306

Retail TouchPoints

OCTOBER 7, 2022

Under Armour saw business begin to slide in 2017 following years of record growth. The company underwent several rounds of jobs cuts and a $200 million dollar restructuring in 2018, followed by an SEC investigation into its accounting practices in 2019. That next chapter has been a bit rocky so far.

Wholesale 277

Wholesale Promotions Apparel Accounting 277

Retail TouchPoints

JANUARY 10, 2022

After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO. In 2017, Mattress Firm filed for bankruptcy to facilitate a prepackaged restructuring that included the closure of 700 underperforming stores.

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Specialty Retailers Accounting Location Returns 278

Inside Retail

JANUARY 27, 2024

The 50 per cent reduction target compares with the 2016 financial year, while its prior 15 per cent goal was set in 2017. Ikea’s use of raw materials such as wood accounts for the biggest share (45.9 per cent) of the company’s emissions, with Ikea product use in customers’ homes accounting for 16.1

Accounting 246

Accounting Planning ATS Supermarket 246

Retail TouchPoints

JULY 20, 2023

When members of the restaurant’s loyalty program hover their palm over the reader, associates can pull up their MyPanera account information, greet the guest by name and provide a customized experience, including palm-based payment. Amazon acquired Whole Foods in 2017 for $13.7 billion.

Payment Services 246

Payment Services Planning ATS Supermarket 246

Retail TouchPoints

NOVEMBER 18, 2022

This would be nearly 8 million more people than in 2021 and the highest estimate since NRF began tracking the data in 2017. over the past 10 years, with pandemic spending in recent years accounting for much of the gains. An estimated 166.3 Black Friday is once again the top day to shop, with 114.9 This is lower than the 13.5%

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Shopping Department Stores Planning Accounting 289

Retail TouchPoints

JULY 12, 2024

This agreement commits Dollar General to making worker safety a priority by implementing significant and systematic changes in its operations to improve accountability and compliance, and it gives Dollar General employees essential input on ensuring their own health and safety,” said Douglas L.

Accounting 262

Accounting Management Store Operations Customer Experience 262

Retail TouchPoints

JULY 12, 2021

Brick-and-mortar dominates the retail scene, with ecommerce projected to account for just 7% of sales this year, up from 3% in 2017. The new funding is a major vote of confidence in the potential of digital commerce in India, still a relatively nascent market. billion population, but still with plenty of room for growth.

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Wholesale Social Commerce Fashion Consumer 309

Retail TouchPoints

FEBRUARY 22, 2021

Instead, a series of recent diversifications, including the launch of a direct-to-consumer site in 2017, meant the brand was poised to roll with the pandemic punches. Additionally, 23% of Kerrits’ email sales now come from automated messages, despite the fact that they only account for 4% of the brand’s email sends.

Wholesale 264

Wholesale Marketing Accounting Outdoor 264

Inside Retail

MARCH 11, 2024

The Guardian has quoted sources explaining that the money earned by the key overseas businesses during the peak trading period in November and December was paid into a global account, based in the UK – “a practice termed ‘cash pooling’”. As a result, global subsidiaries are struggling to pay suppliers for services rendered during that peak.

Shopping 290

Shopping Accounting Management Marketing 290

Retail TouchPoints

JULY 21, 2023

Customers will be able to use their Schnucks Rewards account with the carts, providing them with access to clipped promotions and allowing them to view weekly circular deals as they browse the aisles. “We

Checkout 245

Checkout Promotions Supermarket Accounting 245

Retail TouchPoints

SEPTEMBER 6, 2022

Caravan partners with more than 170 providers participating in accountable care organizations (ACOs) serving Medicare beneficiaries with a focus on improving the health of underserved communities. In 2022, Signify Health’s clinicians expect to connect with nearly 2.5 million unique members.

Payment Services 278

Payment Services Accounting Consumer ATS 278

Inside Retail

JANUARY 19, 2023

Between January 2017 and March 2019, it is alleged that employees were underpaid a total of approximately $1.14 Fair Work Ombudsman, Sandra Parker, said keeping large corporate sector employers “accountable” for any underpayments remained a “priority”. million for their work.

Outdoor 237

Outdoor Accounting Management Accessories 237

Retail TouchPoints

FEBRUARY 16, 2022

The number of digital accessibility lawsuits has risen 571% since 2017, and good website design can both bolster defense cases against these claims and help prevent them from arising in the first place. Bottom-line benefits also include limiting litigation’s impact. Accessibility Must Cover the Entire Shopper Journey.

Shopping 317

Shopping Checkout Accounting Shipping 317

Retail TouchPoints

FEBRUARY 4, 2021

Before the NotPetya attack rampaged through Europe in 2017, affecting companies including FedEx and shipping giant Maersk, few people would have thought a vulnerability in a piece of accounting software could create such devastation. Critical vulnerabilities can be found in unexpected places.

Payment Services 299

Payment Services Shipping Accounting Management 299

Inside Retail

OCTOBER 27, 2022

Founded by television presenter and fashion expert Trinny Woodall at her kitchen table in 2017, the brand is known for its multitasking makeup products, such as the Lip2Cheek range, which can be used as both lipstick and blush, and BFF Eye, an award-winning serum and concealer in one.

Department Stores 246

Department Stores Advertising Accounting Fashion 246

Retail TouchPoints

SEPTEMBER 10, 2021

The tech first launched at Amazon Go convenience stores in 2017, was then expanded to Amazon Fresh grocery stores and is now used by a number of other retailers with no affiliation to Amazon including Hudson and CIBO Express. Amazon-owned Whole Foods is hardly the first retailer to feature Just Walk Out.

Checkout 262

Checkout Payment Services Location Marketing 262

Retail TouchPoints

NOVEMBER 20, 2023

External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022. Employee Theft Alarmingly, internal theft accounted for nearly one-third of shrink in 2022 (NRF). This represents the greatest source of loss for retailers of all sizes.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Inside Retail

DECEMBER 11, 2023

Before taking the reins of Propel Group, the company behind some of Australia’s best-loved workwear brands, Caroline Elliott was the COO who restructured the local operation of French fashion label Kookai and orchestrated the local franchisee Magi Enterprises’ acquisition of the global licensing rights in 2017.

Wholesale 261

Wholesale Fashion Apparel Accounting 261

Retail TouchPoints

JUNE 9, 2023

A detailed timeline released by Sitrick and Company, the law firm representing Cooler Screens, outlined the deterioration of the companies’ relationship, which began in 2017 under former Executive Chairman and CEO Stefano Pessina.

Advertising 331

Advertising Planning Accounting Customer Experience 331

Retail TouchPoints

MARCH 4, 2021

Self-isolating customers without access to the internet or a Morrisons.com account could call through Amazon Connect to order groceries over the phone — no account or internet needed. The Retail Butterfly. This shopper has grown accustomed to personalized shopping experiences with their favorite retailers.

Shopping 300

Shopping Grocer Accounting Store Operations 300

Retail TouchPoints

APRIL 1, 2025

Kaness had a similar experience when he joined Walmart through its acquisition of ModCloth (where he was CEO) in 2017. Sometimes, though, the world changes, consumer opinions shift and brand values need to be modified to account for those evolutions.

Consumer 162

Consumer Fashion Shopping Marketing 162

Retail TouchPoints

SEPTEMBER 17, 2021

Ecommerce accounts for roughly $1 of every $5 spent by consumers (up from $1 of every $6 spent in 2017). In fact, this is the first time in the history of online shopping that prices have risen across the 18 categories tracked by Adobe. Adobe attributes this change to the growing share of wallet ecommerce now enjoys.

Consumer 262

Consumer Home Furnishings Apparel Markdowns 262

Retail TouchPoints

AUGUST 14, 2023

Still, the private label business only accounted for approximately 1% of Amazon’s total retail sales, according to the company, a far cry from the 10% that Founder and former CEO Jeff Bezos targeted when the private label business first launched.

Accessories 246

Accessories Apparel Accounting ATS 246

Retail TouchPoints

APRIL 27, 2021

billion in annual operating profits, accounting for approximately 63% of the entire company’s operating profits for the year. Perhaps one of the loudest voices in this regard is Elastic , which sued Amazon for trademark violations in late 2017. The division closed out 2020 with more than $13.5

Checkout 331

Checkout Consumer Supermarket Location 331

Inside Retail

MAY 16, 2021

Winit Australia, a Hong Kong-based business operating fulfilment centres across Australia, the US, UK, China and Europe, allegedly underpaid 30 Sydney-based workers by more than $360,000 between July 2017 and June 2018. All workers in Australia have the same rights, regardless of nationality and visa status.”.

Fulfillment 162

Fulfillment Accounting ATS 162

Inside Retail

JULY 31, 2024

To cement its marketshare in Australia, Officeworks introduced the pricebeat guarantee in 2017 to communicate its competitive pricing structure to consumers. Families remain at the heart of Officeworks’ customer base, relying on Officeworks for solutions that help their households operate day-to-day,” Hunter said. “Our

Point of Sale 278

Point of Sale Marketing Accounting Consumer 278

Inside Retail

OCTOBER 4, 2022

per cent increase in online sales which now account for 22 per cent of the retailer’s total sales. stake in the retailer in March 2017 for $101 million only to see the share price collapse within weeks. While subsequent purchases of shares since 2017 have been at a much lower cost, the current value of Lew’s initial 10.77

Department Stores 246

Department Stores Payment Services Management Accounting 246

Retail TouchPoints

MARCH 3, 2022

Other areas of investment announced by the retailer include: Top-to-bottom renovations of 200 existing stores, bringing the total percentage of remodeled stores to more than half its fleet since the effort began in 2017.

Payment Services 246

Payment Services Shopping Planning Fulfillment 246

Retail TouchPoints

MARCH 29, 2021

Rollup firms are typically able to buy these Amazon businesses at anywhere from 4X to 6X EBITDA, sometimes less, according to Thomson: “As long as you manage to keep the same efficiency that any one of those accounts had when they were a standalone, you can get a 15X to 25X valuation on your company. There is massive financial arbitrage here.

Fulfillment 344

Fulfillment Accounting Consumer Planning 344

Retail TouchPoints

MAY 9, 2024

In 2017, website and app lawsuits totaled just over 800, yet by the close of 2023, the volume had climbed to more than 8,200. This makes it the single largest minority market and, according to Forrester, it’s one that accounts for nearly $2 trillion in spending annually. What do Beyoncé, Harvard University and Target have in common?

Marketing 325

Marketing Accounting Consumer Shopping 325

Retail TouchPoints

DECEMBER 31, 2021

For the first time, retailers are providing full-funnel attribution data to brands in exchange for their digital marketing spend, such as paid social, paid search and even influencers, making them more accountable to the brands they partner with. However, this is not just unique to retailers but to digitally native platforms too.

Marketing 321

Marketing Marketing Spend Brand Management Consumer 321

Retail TouchPoints

NOVEMBER 5, 2021

It’s easy to set up a business account and start taking advantage of the advertising tools available on popular social media platforms. Smith has achieved consistent year-over-year growth since joining RSL in 2017, with 2021 growth coming in at over 300% revenue increase to date. What is content marketing?

Marketing 306

Marketing Advertising Consumer Shipping 306

Inside Retail

APRIL 25, 2021

Long-time CEO Michael Jeffries was ousted from A&F at the end of 2014, and was eventually succeeded by Fran Horowitz in 2017. This repositioning has created a brand that has abandoned its obsession with chasing after the perfect body, into a much more inclusive and body-positive approach that appears to be resonating with Gen Z shoppers.

Fast Fashion 223

Fast Fashion Fashion Accounting Target Market 223

Retail TouchPoints

JULY 22, 2021

In 2017, retail coffee giant Starbucks faced a strong backlash from consumers in the U.S. The shopping behemoth accounts for over half the ecommerce market on its own. For retail businesses, this generally translates to product boycotts. Many called for boycotting the brand after the company announced it will hire refugees.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail Gazette

MARCH 4, 2024

in February, according to new figures from accountancy firm BDO. Retailers are suffering from the longest dip in sales since the 2020 pandemic as consumers cut back for the fifth consecutive month. Like-for-like sales across fashion, homewares and lifestyle slipped 1.3% Fashion was hit the hardest, with overall sales down 4.8% last month.

Wholesale 145

Wholesale Fashion Accounting Consumer 145

Inside Retail

DECEMBER 1, 2021

The Fair Work Ombudsman has commenced legal action against supermarket Coles, alleging it underpaid thousands of salaried employees by a total of $115 million since 2017. The FWO is seeking penalties against Coles for failing to pay its staff properly, and a court order requiring them to backpay effected workers with interest.

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Supermarket Accounting 147