2016 Customer Experience Payment Services 
Retail TouchPoints
MARCH 7, 2025
For service providers, discounts have additional drawbacks. They can often be difficult to implement, especially for businesses with recurring monthly payments. And they dont really provide the best value for the service provider or the customer. Many dry cleaning customers probably shop at these types of stores.
Retail TouchPoints
JULY 13, 2023
The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. Instead of seeing compliance as a painful obligation, it’s time to see it as a springboard for innovation, expansion and collaboration.
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Retail TouchPoints
MAY 16, 2024
Customer convenience is a top driver, but bottom-line benefits for retailers are paramount too. Providing healthcare services — such as Botox, hair removal, skin contouring and even facelifts — in a sleek spa environment means many who first come in for a one-time facial or massage ultimately may opt for more expensive healthcare services.
Retail TouchPoints
AUGUST 4, 2023
This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.
Inside Retail
APRIL 29, 2023
The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.
Retail TouchPoints
AUGUST 29, 2023
That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?
Retail TouchPoints
FEBRUARY 16, 2024
“At Starbucks, we have challenged ourselves to imagine what’s possible when we take a closer look at the many ways our partners and customers interact with us and experience our stores every day,” said Katie Young, SVP of Store Operations at Starbucks in a statement.
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