article thumbnail

Square Debuts Appointment Booking App to Help Service Providers Connect with Customers

Retail TouchPoints

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. Additionally, businesses can solicit private feedback through the app to better improve operations and customer service.

article thumbnail

“We are expanding rapidly”: ShopBack Malaysia GM Eddy Han

Inside Retail

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. According to Eddy Han, general manager of ShopBack Malaysia, 2023 will be a year of growth for the brand. “We

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

Retail TouchPoints

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. And how are you giving them a value-added product or service for being loyal to you? Another opportunity is for field service technicians and reps that now have upsell opportunities that they [can complete] with customers in person.

article thumbnail

From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. alongside a large QR code.

article thumbnail

The NRS POS is a Game Changer for Independent Retailers

Independent Retailer

NRS operates a point-of-sale (POS) terminal-based platform across the USA, plus NRS Pay credit card processing for independent convenience, grocery, liquor, tobacco, hardware, beauty supply and gas station c-stores. Credit Card Processing. The referral process is as easy as submitting a form at nrsplus.com/refer.

article thumbnail

NFTs will Bridge the Gap Between the Real World and the Metaverse

Retail TouchPoints

The retail store, on the other hand, appeared further down the road in ancient Greece, where merchants sold goods in the Agora city center. In 2014, NFTs (non-fungible tokens) were introduced. Consumers buy digital services from Netflix. If the car owner and mechanic share NFTs after servicing.

article thumbnail

The Home Depot Promotes Insider to President and COO

Retail TouchPoints

A 20-year veteran of the company, Decker has served as EVP of Merchandising since 2014. As the company’s chief merchant, he has been responsible for all store and online merchandising departments, merchandising strategy, services and vendor management, marketing and in-store environment.