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Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

Retail TouchPoints

For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. And with 50% of global spending in the U.S.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

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After Declining Amex, Ebay to Begin Accepting Venmo

Retail TouchPoints

Ebay has drawn a line in the sand when it comes to payments. After very publicly announcing last week that it would no longer accept American Express due to “unacceptably high fees,” today the online marketplace said it will be adding Venmo as a payment option in the U.S.

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DoorDash Acquires Deliveroo For $3.9B, but That’s Only Part of the Story

Retail TouchPoints

DoorDash has acquired the UK-based delivery service Deliveroo for $3.9 Its a big deal that will significantly expand DoorDashs global footprint, which is why it has overshadowed a second acquisition that DoorDash made at the same time the approximately $1.2 The acquisition price values Deliveroo at 2.4 billion ($3.9

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How DoorDash is Growing by Advancing its ‘Local Commerce’ Mission

Retail TouchPoints

When DoorDash launched in 2013, it was all about restaurant delivery. If we can execute every single day and make the experience continually better for our consumers, our merchants, our Dashers and our CPG partners, that will ultimately build a business that will address more and more consumers’ needs. Hannon : Certainly.

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Ecommerce Personalization in the Age of Consumer Data Privacy

Retail TouchPoints

Since these users make up a significant portion of customers, merchants cannot overlook this demographic. One report states that more than 60% of marketers confess to having no preparation to block fraud via mobile marketing, making mobile systems another area that merchants must consider when developing fraud precautions.

Consumer 264
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It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

Retail TouchPoints

It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience. Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated.