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Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

Retail TouchPoints

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

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Shopify Says Its Merchants Have Created Nearly 5 Million Jobs

Small Biz Trends

Canadian-based global eCommerce company Shopify says its merchants contributed 5 million jobs and $444 billion in global economic activity in 2021. Shopify merchants sold $25 billion worth of goods and services outside of their home countries. Shopify Says Its Merchants Have Contributed 5 Million Jobs to the Economy.

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Starbucks Names First North America CEO, Doubles Green Store Count as Growth Push Continues

Retail TouchPoints

Instead, each geographic CEO will have regional marketing support, while two new global positions have been added: Lyne Castonguay will join Starbucks in the newly created position of EVP, Chief Merchant and Product Officer , and a Global Brand Creative leader will soon be appointed, with both positions reporting to Narasimhan.

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Ecommerce Personalization in the Age of Consumer Data Privacy

Retail TouchPoints

Since these users make up a significant portion of customers, merchants cannot overlook this demographic. One report states that more than 60% of marketers confess to having no preparation to block fraud via mobile marketing, making mobile systems another area that merchants must consider when developing fraud precautions.

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How to Combat the Changing Face of Shopping Fraud

Retail TouchPoints

In 2020, data security specialist Varonis calculated that close to 10 billion data records had been lost or stolen since 2013 — a third more records than there are people. In 2018, 151 million conventional (non-bot) attacks were observed, and of these, 91 million were directed at online merchants. alone, 19 per inhabitant.

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It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

Retail TouchPoints

It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience. Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated.