Retail TouchPoints

AUGUST 1, 2023

External economic factors, such as fluctuating interest rates, an unpredictable housing market and persistent inflation have prompted consumers to rethink their spending habits. Faced with shifting economic and consumer dynamics, retail leaders strive to unlock strategies that turn losses into profits. In 2019, it declined to 6.7%

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A1 Retail

JANUARY 27, 2022

The majority of consumers across all demographics are concerned about the environmental impact of online shopping, according to new research. Almost all of Gen-Z – those born between 1997 and 2012 – feel concerned (96 percent) by the impact that online shopping has on the planet.

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Retail TouchPoints

JUNE 7, 2023

That’s according to a recent study by the ICSC that surveyed Gen Z consumers, defined by the Pew Research Center as those born between 1997 and 2012. Of course, retailers and shopping centers need to continue working hard to attract Gen Z consumers, 60% of whom would rather spend their money on experiences than material items.

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Inside Retail

JULY 25, 2021

Historically, the art world has been synonymous with exclusivity and for the most part, inaccessible to a mass consumer base,” Tom Woodger, vice president of cultural marketing at StockX, told Inside Retail. “In The rise of the art-lennial. billion globally in 2019, or just over 7 per cent of the overall art market. “In

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Retail TouchPoints

OCTOBER 2, 2023

Marketers had better figure out a plan fast, because Google has announced that, come January 2024, marketers will no longer be able to track browsing data via third-party cookies on the browser Chrome, by far the world’s most popular consumer browser option, with almost two-thirds of the market share.

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Inside Retail

APRIL 2, 2024

Independent lifestyle brand Zulu & Zephyr launched in the summer of 2012 offering swim and resortwear for the modern woman. We understand that as a consumer, it’s no longer just about the end product, but instead the life cycle of a design and how it is brought to life.

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Inside Retail

DECEMBER 20, 2022

Walker noted that Anchorage has said it is committed to supporting David Jones CEO Scott Fyfe and his turnaround plan, which involves investing in stores and the customer experience. We’ve seen a general consumer trend away from department stores.”. I think the next five years is the inflection period.

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Retail TouchPoints

MARCH 25, 2022

born between 1997 and 2012, and they make up approximately 20% of the total U.S. This is further supported by a study from NetSuite , which found that 97% of consumers see a need to go to a physical store. There are approximately 67 million people in the U.S. population.

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Retail TouchPoints

JUNE 4, 2020

By looking ahead and trying to prepare for a new normal while dealing with the realities brought on by COVID-19, retailers that embrace an agile approach, focus on the customer experience and make digital a strategic imperative are going to see the benefits and ultimately, end up on top.

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Retail TouchPoints

MAY 12, 2022

Some of us may have chuckled at Google’s first attempts at “smart glasses” back in 2012, but it appears the company was just ahead of its time. This is a time to experiment and innovate.”. For younger consumers, many of the formative experiences of their youth are already happening in the metaverse.

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Inside Retail

DECEMBER 2, 2021

Abloh trained as an architect and engineer in his early life, and transitioned to designing clothes in 2012. The newcomer has been with the US-headquartered PepsiCo for 14 years, during which his roles have spanned field operations, strategic account leadership, and direct-to-consumer sales strategy.

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Inside Retail

DECEMBER 5, 2022

With the biggest online shopping period looming, consumers are inundated with offers and a wide selection from retailers. With a myriad of choices, consumers don’t have enough time, energy or desire to weigh up all their decisions in a fully thought-through manner before making their purchases. Reducing price sensitivity.

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Retail TouchPoints

OCTOBER 18, 2022

(AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just being where this consumer is but also creating compelling experiences that drive engagement. Key milestones shared included: Planet: 3.5

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Retail TouchPoints

FEBRUARY 9, 2023

Over the last decade or so, Batteries Plus has struggled to find its place in the world of digital retail, even as consumers have become ever more reliant on battery-powered devices. Right now [those experiences] look very similar, so we’re working to reinvent what those consumer journeys look like.”

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Mass Relators

DECEMBER 12, 2022

Senate subcommittee, whose members raised concerns over whether a combination of the nation’s two largest supermarket chains would harm consumers and workers. Our business model is built around lowering prices to attract more customers, rather than making higher margins on fewer customers. We operate on razor-thin margins. “Our

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Retail Gazette

AUGUST 15, 2023

The 4,230 sq ft space, dubbed the EE Studio, features a gaming zone, a lounge area offering complimentary tea and coffee, a digital spa inviting consumers to relax in an immersive sensory room. According to managing director of commercial Bridget Lea, the format welcomes in “a new EE” focusing on “fulfilling all our consumer tech needs”.

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Independent Retailer

SEPTEMBER 9, 2021

Brands should always be looking to make improvements in their business models and customer experiences, and there is no better time to reevaluate the way you are running things than with beginning of the year resolutions. Greg Chen, CEO and co-founder of Mobiz , says that omnichannel experiences will be huge in 2022.

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Mass Relators

MAY 31, 2022

With more than 18 years of experience in strategic global sourcing, product development, manufacturing and international operations management, Li plays a significant role in the Company’s non-consumable initiative, health care and other product sourcing initiatives, the company said.

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365 Retail

JUNE 5, 2024

If you’re vying for the attention of consumers, think about implementing a rewards program. Not only can you reduce the number of customers lost, but you also ensure they remain loyal to the business. Consumers have become more insightful and tend to gravitate towards brands that offer something truly remarkable.

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Small Biz Trends

NOVEMBER 10, 2021

The brand targets health-conscious consumers and on its website it provides all the information on detox tea that the user will find helpful. Designed while keeping the customer experience in mind, users will keep coming back for more. Designed while keeping the customer experience in mind, users will keep coming back for more.

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Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Tesla is an effortless status symbol, but Nio is an example of a brand that truly encompasses customer experience into its brand.

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Mass Relators

JANUARY 21, 2023

In similar fashion to the “Great Humanitarian” Herbert Hoover, Obray led Associated Food Stores with the dual aim of maximizing consumer satisfaction and uplifting communities in need. Esther Peterson Award for Consumer Service Elizabeth Chace-Marino, Manager of Government Affairs at Ahold Delhaize USA, Inc., Woodard Award, Jr.,

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Retail Insider

JANUARY 31, 2022

This is crying out ‘Gousto is another one of those businesses that has benefited from the changing consumer habits/state-led behaviour alterations of the past three years’: Don’t get ahead of yourself and don’t ever try to second guess what I am going to say. Fine: Cast your mind back to 2012 – London Olympics and all that.

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Retail TouchPoints

APRIL 1, 2024

Joe Megibow: The theme that’s driven me across all these companies is they’ve all genuinely been laser-focused on the customer experience. That’s my passion — how do we do the right thing for the customer in new and innovative ways? Once you’ve disrupted, it resets consumer expectations.

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Retail TouchPoints

MARCH 30, 2021

With more options available to them, customers can be more exacting. Our research at Publicis Sapient found that 33% of consumers prefer to buy from a brand that aligns with their values, and another report found that 88% of people expect companies to behave ethically.

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Inside Retail

APRIL 27, 2022

Harvard consumer researcher Professor Susan Fournier would say that our brands are akin to our best friends, acquaintances, lovers, and dalliances. I’m being increasingly guided by socials, following influencers, and I am also being influenced by other consumers online, whom I perceive to be ‘just like me’. We like familiarity.

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Retail TouchPoints

APRIL 15, 2022

Founded in Australia in 2012, the company is part of a growing swath of innovative tech providers emerging from Down Under, counting among its Aussie peers Atlassian, Canva, Afterpay and Marketplacer, to name just a few. The death of the cookie is forcing people back into understanding consumers, who they are, on a first-party level.

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VMS

APRIL 7, 2021

That’s why in 2012 we created VMSD’s annual Designer Dozen awards program to recognize retail’s rising stars, ages 35 and under, who are making their mark on an industry that is poised on the cusp of reinvention. Most days I’m consumed with space planning or reviewing drawings. Paul Rivera, Courtesy of Gensler.

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Retail Geek

MAY 13, 2021

Brad: [37:24] I am so in Amazon Unbound I tell the story of the ad business and you know so interesting how they started out a decade ago and they were bands also skeptical of ads you know he thought it could interfere with the customer experience that it could jeopardize you know the the main.

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