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7 Ways Service Providers can Motivate Customers with Digital Incentives

Retail TouchPoints

For service providers, discounts have additional drawbacks. They can often be difficult to implement, especially for businesses with recurring monthly payments. And they dont really provide the best value for the service provider or the customer. Many dry cleaning customers probably shop at these types of stores.

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Revolve SVP’s playbook for going global and the importance of localisation

Inside Retail

The decision follows the success of a pop-up shop that Revolve and its sister site FWRD opened in the same location last December. Here, Li speaks to how Revolove’s global growth is driven by localisation strategies that deliver the best service to its customers within each region. Kai Li: That’s a really good question.

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How Verizon Personalizes CX, from Engagement to Post Purchase

Retail TouchPoints

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

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Retail’s fresh faces: 6 new concept stores launched in 2025

Retail Gazette

This year has already seen a wave of retail concept launches focused on blending personalised service, interactive technology, and lifestyle-led environments — all aimed at creating memorable shopping journeys that stand out in a competitive market. Here are six retailer concepts launched so far in 2025.

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B2B Marketplace Faire Accelerates the Digitization of an Underserved Market: Wholesale

Retail TouchPoints

Bringing Silicon Valley-Style Innovation to Wholesale In 2011, Rhodes was working for payments solution Square in Silicon Valley while running a side hustle as a wholesale distributor for New Zealand-based Blunt Umbrellas. “It Olive Et Al “shop” on Faire. It’s not hard for retailers to go out and find products.

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As France weighs fast-fashion ban, is the circular economy the future of retail?

Inside Retail

It’s a trend that’s also playing out close to home with Roy Morgan’s Future of Australian Retail address highlighting the dichotomy between the $8 billion in sales cheap offshore marketplaces are sucking out of the market versus the increase in people wanting to shop more ethically and sustainably while still looking for quality.

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Generation wars: Koala quiz splits opinion as it tackles income inequality

Inside Retail

According to the 2016 Census , the number of women over 55 years old experiencing homelessness increased by 31 per cent compared to 2011 – making it the fastest growing demographic experiencing homelessness in Australia. And that’s because support services are often not designed with older people in mind,” York said.