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Store Management Costs in the Era of Ecommerce

Retail TouchPoints

The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.

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Sephora, Poshmark, REI Double Down on Sustainability Efforts for Earth Month

Retail TouchPoints

REI and Trex have worked together since 2020 to divert plastic film waste from the retailer’s stores and fulfillment centers, using it to make Trex’s eco-friendly composite decking. Since 2011, Poshmark shoppers have kept over 300 million items in circulation and out of landfills.

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What other retailers can learn from The Iconic’s approach to warehouse tech

Inside Retail

From robotics to artificial intelligence (AI), Warehouse Management Systems (WMS) to the internet-of-things, the vast majority of organisations either have, or are planning to install automation technology in their supply chain in 2023. In this digital era, data is the currency that drives success.

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DICK’S Promotes New CEO as Retailer Reports Strong Q3 Results

Retail TouchPoints

She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. Stores will still be an important part of the company’s future — they were responsible for fulfilling 70% of online sales during the quarter, and generated a 6% same-store sales increase despite the pandemic.

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FedEx Plans $1 Billion in Cuts as Demand Falls

Retail TouchPoints

Four out of 10 Americans say that their financial situation has worsened in the past 12 months,” said Steve Rogers, Managing Director at Deloitte in an interview with Retail TouchPoints. That’s the highest level we’ve recorded since 2011. It’s not limited, and this is the interesting part, to lower income Americans.

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“I’m an accidental retailer”: How The Iconic’s Erica Berchtold got her start

Inside Retail

She soon became general manager of sportswear chain Rebel, which Harvey Norman owned in the early 2000s, and later general manager of Specialty Fashion Group’s Crossroads and Autograph brands, before Super Retail Group tapped her to once again run the sportswear retailer after acquiring it in 2011. “I’m

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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

Not only do alerts like these help recapture lost sales, but they also maximize associate productivity through effective task management. If your availability monitoring tool builds an accurate picture in-store — where most online grocery orders are picked from — you will improve online fulfillment.

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