Retail TouchPoints

OCTOBER 26, 2023

Paul Boyle has served as the CEO of Retail Insight since 2011; he was previously the company’s COO since its founding in 2005. It’s time retailers use the data at their disposal to create actionable insights that can finally begin tackling the ongoing availability issue. He is passionate about Retail Insight’s people, products and partners.

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Retail TouchPoints

SEPTEMBER 20, 2023

Founded in 2011, AZA is one of the world’s best-kept secrets — and among the most influential architecture and design consultancies for the luxury retail sector.

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Mass Relators

AUGUST 24, 2022

where he served as senior vice president of retail operations for Jewel-Osco in Illinois, Indiana and Iowa. Prior to joining Jewel-Osco, Bertram worked for Walmart for nearly 12 years, holding positions of increasing responsibility in store operations. Bertram joined Ahold from Supervalu Inc.,

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Retail TouchPoints

AUGUST 29, 2023

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. We also believe that when it’s used properly it can level up the customer experience in our eight channels.

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Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. It’s a strategy we strongly believe in because customers love experiencing our products in person.

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Retail TouchPoints

JANUARY 21, 2021

Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We However, this was only one of several investments Moschino made to move closer to customers online: the brand also experimented with digital showrooms and augmented reality (AR).

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Mass Relators

JUNE 22, 2022

Doug and I have worked together on S-team since 2011. He is a builder of great teams and brings substantial retail, grocery, demand generation, product development, and Amazon experience to bear. I think Doug will do great things for customers and employees alike, and I look forward to working with him in this leadership role.”

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