Mass Relators

AUGUST 24, 2022

Bertram was promoted to president of GIANT/MARTIN’S in June 2017, after serving as senior vice president of merchandising for Ahold USA since 2013. He later joined Pathmark and held positions of increasing responsibility at retail and in merchandising, before joining Ahold Delhaize USA companies in 2011 and GIANT in 2018.

Supermarket 52

Supermarket Store Operations Promotions Customer Experience 52

Inside Retail

MAY 3, 2024

And there is a hunger for the customer to have that ability to further fashion accessorise themselves beyond apparel,” he said. SkinKandy opened its first store in Maroochydore on the Sunshine Coast in 2011 and is now in an explosive growth phase. Another example of this is the global cosmetics brand Lush.

Apparel 253

Apparel Employee Engagement Fashion Accessories 253

Indigo 9 Digital

MARCH 31, 2023

Luxury consignment shop TheRealReal which is mostly online launched in 2011 and brought in $1.2 Shopping today may not always mean going to a store and looking at a vast amount of inventory,” said Shea Jensen, Nordstrom’s former senior vice president of customer experience in 2017. “It Last year Farfetch brought in $4.1

Apparel 97

Apparel Department Stores Wholesale Beauty and Health 97

Retail TouchPoints

AUGUST 29, 2023

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. It helps keep all the promotions and performance metrics, leadership results and recognition in one place.

Payment Services 241

Payment Services Accounting Customer Experience Point of Sale 241

Retail TouchPoints

NOVEMBER 30, 2022

For Nike, the temporary nature of pop-ups helped generate hype — customers knew the limited-edition products would be here today and gone tomorrow. At the same time, the experiences of retailers like Word Up Bookstore show how pop-ups can prove valuable for startup businesses.

Location 267

Location Customer Experience Marketing Shopping 267

Inside Retail

JUNE 7, 2021

In the era of direct-to-consumer, social commerce, performance marketing and marketplace plays, you’d be forgiven for thinking that apps belong in 2011. But it’s no longer a case of “build the app and promote it to consumers”. It can be easy for marketers to become overly focused on new channels that are creating additional revenue.

Social Commerce 245

Social Commerce Consumer Promotions Customer Experience 245

Indigo 9 Digital

MAY 10, 2023

While McDonald’s may seem like a traditional brand it has made great strides in modernizing its customer experience. Since McDonald’s is keen to acquire more digital customers it runs promotions like offering a free 10 piece box of Chicken McNuggets for people who sign up for MyMcDonald’s Rewards.

Kiosk 52

Kiosk Payment Services Promotions Marketing 52

Retail TouchPoints

NOVEMBER 29, 2022

Companies promoting sustainability in their products see growth and adoption rates around 5.6X Tackling the issue of the carbon footprint generated from the marketing process, or more specifically the promotional part of that process, is critical. He completed his scholarship with a master’s degree in management at HEC (2011).

Returns 264

Returns Promotions Customer Experience Consumer 264