Indigo 9 Digital

MARCH 22, 2022

Speaking about this Xu Lei JD.com’s CEO said : we “can only service certain number of consumers. Therefore, last year [2019], we determined to position JD as an all-channel retail platform. ” “In addition to our centralized online app, we also have a lot of de-centralized offline platforms. Do you like this content?

Beauty and Health 59

Beauty and Health Home Furnishings Shipping Shopping 59

Indigo 9 Digital

JULY 21, 2023

By Tricia McKinnon If you are thinking about starting an online business which is often called a direct to consumer business in retail then you are not alone. In the beginning beverage maker Dirty Lemon like many direct to consumer brands used Facebook and Instagram to market its products. Just ask mattress retailer Casper.

Returns 52

Returns Advertising Consumer Wholesale 52

Hyken

APRIL 3, 2023

The Next Frontier of Customer Engagement: AI-enabled Customer Service by Avinash Chandra Das (McKinsey & Company) How to engage customers—and keep them engaged—is a focal question for organizations across the business-to-consumer (B2C) landscape, where disintermediation by digital platforms continues to erode traditional business models.

Customer Experience 8

Customer Experience Consumer Shipping Retail Trends 8

Indigo 9 Digital

JANUARY 16, 2023

Chick-fil-A has experienced an impressive level of growth, growing annually at 15% between 2010 – 2018 while the restaurant industry as a whole only grew by 3.4% Since 2010 Subway’s market share in the United States has declined from 12% to less than 8%. during that time period. Do you like this content?

Location 124

Location Retail Trends Store Operations Planning 124

Indigo 9 Digital

MARCH 15, 2022

From small retailers to large retailers sufficient foot traffic has never been more important as consumers elect to do more of their shopping online. But it isn’t just online shopping that is affecting location decisions since the majority of retail sales still happen offline. Do you like this content?

Advertising 94

Advertising Location Shopping Consumer 94

Indigo 9 Digital

FEBRUARY 8, 2023

But for many direct to consumer brands including Away and Casper who successfully launched their businesses with a similar one product launch strategy it can pay dividends. It also simplifies marketing messages and makes it easier for consumers to understand a brand’s value proposition. It can be if your hero product isn’t very good.

Consumer 98

Consumer Marketing Accessories Retail Trends 98

Indigo 9 Digital

FEBRUARY 28, 2023

Luggage from direct to consumer brand Away By Tricia McKinnon The CEO of digitally native menswear brand Indochino said it right when he stated : “customer acquisition is the hardest part of running an online-only business.” Perhaps this will sound like a misnomer, but even direct to consumer retail businesses need brick and mortar stores.

Advertising 98

Advertising Returns Consumer Promotions 98

Indigo 9 Digital

MAY 6, 2022

“In fact, we saw the acceleration of offline retail as well—there’s more of a shift toward a true omnichannel integration.”. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. Do you like this content? billion in a sweeping anti-trust probe.

Merchant Services 52

Merchant Services Marketing Payment Services Social Commerce 52

Rangeme

APRIL 25, 2022

Retail companies invest in integrity. As conscious consumerism gains global momentum, more retailers and consumer packaged goods (CPG) suppliers now take their environmental, social, and governance (ESG) efforts seriously. Macro Trends Impacting Consumers, Retailers, and Product Manufacturers in 2021.

Beauty and Health 52

Beauty and Health Supermarket Consumer Grocer 52

Indigo 9 Digital

JULY 24, 2023

Consumers buy things from people and retailers they trust. Those products keep customers coming back to Apple year after year because Apple has a brand consumers trust. Asking consumers about what they like works a lot better for products they have tried before but not for ones they haven’t. “If Do you like this content?

Customer Retention 52

Customer Retention Drop-Shipping Consumer Fast Fashion 52