Retail TouchPoints

OCTOBER 5, 2021

Rent the Runway experienced steep drops in its subscriber base as consumers opted not to refresh their wardrobes. “We However, in its filing Rent the Runway pointed to surging ecommerce activity and increased consumer awareness of sustainability as indicators of its future potential. In that same time frame, the company has lost $84.7

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Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. That’s why retailers like Kids Foot Locker are embracing the convergence of community and technology to effectively reach Gen Alpha consumers.

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Consumer Customer Experience Apparel Advertising 279

Retail TouchPoints

SEPTEMBER 1, 2023

. “She furthered our consumer facing capabilities while supporting the culture of community and team-member engagement in difficult times.” Graham has been enmeshed in the healthcare industry for nearly three decades and has served on the Walgreens Boots Alliance board since 2010.

Consumer 263

Consumer Management ATS Fulfillment 263

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Supermarket Customer Retention Consumer Wholesale 278

Retail TouchPoints

NOVEMBER 3, 2023

seen from 2010 to 2019. “It Overall household finances remain in good shape and will continue to support the consumer’s ability to spend.” consumers spent online during holiday 2022. It is not surprising to see holiday sales growth returning to pre-pandemic levels,” said Matthew Shay, President and CEO of the NRF in a statement.

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Inside Retail

NOVEMBER 6, 2024

So, what is driving the renewed consumer interest in True Religion today? The first major turnaround tactic was taking a step back to realise who True Religion’s ideal consumer base is today. Michael Buckley, True Religion’s president from 2006 to 2010 and its CEO as of 2019, has previously stated, “This consumer wants a deal.

Fashion 130

Fashion Accessories Consumer Apparel 130

Retail TouchPoints

JULY 27, 2022

During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company. Schmidt joined Caleres in 2009 as the company’s SVP and General Manager of Image Brands, becoming President of Contemporary Fashion in 2010.

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Brand Management Fashion Management Consumer 277

Retail TouchPoints

MARCH 11, 2024

Gen Z consumers are neither easy to define nor predictable in their shopping habits. The consumer cohort born between 1996 or 1997 and 2010 and 2020 (there is no complete agreement here) is hard to read and reach because they are a product of the world they have been born into, one where change is constant, frequent and often unexpected.

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Retail TouchPoints

DECEMBER 20, 2023

The Federal Trade Commission (FTC) has prohibited Rite Aid from using facial recognition technology in its stores, claiming the retailer failed to implement reasonable security procedures and prevent harm to consumers.

Consumer 264

Consumer Store Operations Customer Experience ATS 264

Inside Retail

JANUARY 13, 2025

Shopifys commitment to innovation is second to none, releasing over 100 new features every six months it keeps us busy and keeps the retailers at the forefront of technology with a net result of a truly engaging retail consumer experience,” he said.

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Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. More Customers Will Embrace Connected Experiences.

Customer Experience 312

Customer Experience Consumer Management 312

Inside Retail

APRIL 2, 2024

Suiting was once reserved for men’s formal attire and workwear but now the fashion industry is following consumer trends and doubling down on business casual. This corporate aesthetic that is bleeding into consumers’ everyday wear signals more than just a style fad.

Fashion 240

Fashion Consumer Accounting Shopping 240

Inside Retail

SEPTEMBER 6, 2021

During Mark Tucker’s tenure as managing director of L’Oréal Australia from 2002 to 2010, annual revenue grew from $12 million to more than $400 million. Tata Harper, a clean beauty brand started in the US in 2010, is valued at over US$65 million today.

Target Market 246

Target Market Wholesale Marketing Management 246

Inside Retail

JUNE 29, 2022

Co-founder of Lenskart, Peyush Bansal, said consumers today constantly seek out products, cost-effectiveness, and customer experience, and Owndays will enable Lenskart to meet these demands even more. Founded in 2010, Lenskart, backed by SoftBank Group, operates more than 1100 stores and has more than 20 million app downloads globally.

Customer Experience 228

Customer Experience Management Consumer Accessories 228

Retail TouchPoints

NOVEMBER 30, 2022

Since the merger was first announced in October it has faced steady pushback from consumer groups and legal entities, with opponents claiming that combining the two largest supermarket chains in the U.S. would be detrimental to both consumers and the companies’ employees. supermarkets that compete directly with each other.

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Supermarket Grocer Consumer Customer Experience 246

Inside Retail

APRIL 7, 2022

Of all the habits consumers have established in the past two years, some are more likely to stick than others and the uptick in online shopping is certainly one of them. Founded in 2010, the brand opened its first store in 2013 after capitalising on direct online sales. The post Is now the time to go direct to consumer?

Consumer 130

Consumer Management Customer Experience Shopping 130

Retail Wire

MARCH 13, 2023

Black consumers’ spending power has increased to $1.8 trillion, up from $971 billion in 2010. The population of White Americans is expected to decline by 27 percent by 2060. The Black population, by contrast, is expected to grow 22 percent during that time.

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Consumer Marketing 100

Inside Retail

MAY 30, 2022

The Australian Competition and Consumer Commission says the financial services giant has been engaging in anticompetitive conduct since 2017 in the supply of debit card acceptance services, with the purpose of substantially lessening competition.

Merchant Services 246

Merchant Services Payment Services Supermarket Promotions 246

Retail Times

MARCH 17, 2025

AliExpress, an international online retail marketplace under Alibaba International Digital Commerce Group, celebrates its 15th anniversary this month with a renewed commitment to affordability, innovation, customer satisfaction and an enhanced shopping experience for consumers.

Consumer 52

Consumer Shopping 52

Inside Retail

DECEMBER 3, 2023

We’re talking about Generation Alpha – or people born between 2010 and 2024. But knowing that Generation Alpha would be the first to be entirely born in the 21st century (with births commencing in 2010), I believe they are not a return to the old, but the start of something new.

Advertising 264

Advertising Payment Services Consumer Finance 264

Retail Wire

FEBRUARY 28, 2023

Supreme Court agreed to hear a case that could hobble, if not outright end, the Consumer Financial Protection Bureau, created as part of the 2010 Dodd-Frank Act to protect American consumers in the wake of the financial crisis. An earlier case decided by the U.S. ”

Consumer 100

Consumer 100

Inside Retail

OCTOBER 30, 2024

Founded as a small toy store in China in 2010 by Wang Ning, Pop Mart has grown into one of the leaders in the blind box industry. The appeal and creation process One reason that blind boxes may be so popular with consumers is that they blend entertainment with commerce. These efforts contributed to a 335.4

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Marketing Accounting Promotions Consumer 130

Retail TouchPoints

MAY 2, 2024

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. As the industry evolves, it will be crucial for stakeholders to remain adaptable, leveraging data and partnerships to meet the changing needs of consumers in a digital-first economy.

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Customer Retention Payment Services Marketing Telecommunications 278

Inside Retail

OCTOBER 13, 2022

Secondly, Kmart have already established themselves and are generally known by Australian consumers for providing accessibility and affordability, something which is keen for [younger] consumers and their parents,” Rigby said. They’ll be vital consumers for brands to target.

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Department Stores Marketing Advertising Consumer 246

Retail TouchPoints

JUNE 2, 2023

Valentine’s Day saw consumers projected to spend an average of $16 on chocolates and candy — up from under $9 per person in 2010 — while Halloween candy sales reached a record $3.1 This further complicates how consumers can sustainably dispose of candy wrappers and packaged products. billion on Easter candy alone.

Shipping 296

Shipping Inventory Management Consumer Management 296

Retail Focus

DECEMBER 6, 2022

Founded in 2010 by Anthony Katz, Hyperice started as an ice and compression sleeve but has since evolved into a performance and recovery technology movement. Global high-performance wellness brand, Hyperice , opens its first pop-up shop at luxury department store, Harrods.

Department Stores 245

Department Stores Clienteling ATS Promotions 245

Retail TouchPoints

MAY 18, 2023

To continue on a positive trajectory, the retail sector must focus on the growth being driven by consumers’ continued adoption of online shopping. Pay-per-click advertising (PPC) is among the most cost-effective ways to boost sales online, by allowing brands to efficiently reach the right consumers at the right time.

Advertising 277

Advertising Promotions Marketing Checkout 277

Inside Retail

DECEMBER 12, 2023

Overseas secret Ksubi sauce After a colourful few years operating in Australia, where its internal workings became quite public, Ksubi focused on growing the streetwear brand overseas and gained a cult following of celebrities, tastemakers and loyal consumers.

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Returns Fashion Marketing Consumer 273

Retail TouchPoints

SEPTEMBER 17, 2021

The company said its new plan is based on competitive benchmarking and anticipated regulatory changes as well as “extensive consumer insight” showing increasing demand for more choice in sustainable shopping. and Germany.

Fashion 255

Fashion Planning Promotions Consumer 255

Retail TouchPoints

FEBRUARY 28, 2023

There’s no question that rising prices have altered consumer behaviors. Our recent survey of North American, UK and APAC consumers — which is the basis of an upcoming Eagle Eye report — found similar trends globally: 61% of shoppers worldwide are using money-saving tactics like seeking out on-sale items and coupons more often.

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Promotions Consumer Marketing Location 289

Retail TouchPoints

AUGUST 25, 2023

Every few decades, retail brands discover a new way to connect with consumers. The early 2000s saw the beginning of an online media push that brought standardized content from one brand to many consumers. Having a direct line with consumers via D2R provides brands with first-party retail data in a whole new way.

Consumer 246

Consumer Wholesale Marketing Returns 246

Retail TouchPoints

APRIL 9, 2024

But now consumers want intangible benefits, including tailored experiences. Up-and-coming Generation Z (born in the mid- to late-’90s through 2010) consumers are increasingly interested in personalized offers and non-monetary benefits. Some things to think through: What are the customers’ needs?

Merchant Services 264

Merchant Services Consumer Management Customer Experience 264

Inside Retail

SEPTEMBER 23, 2021

The campaign to sign up new sellers outside of China is a direct effort to change consumers’ perceptions of Wish. Consumers are really sophisticated these days, and they know what’s what,” Levine said. “We We want to give them the highest quality assurance that we can and focusing on branded merchandise is a great way to do that.

Advertising 246

Advertising Fashion Consumer Shopping 246

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

FEBRUARY 13, 2024

“By combining our operating expertise and Wish’s technology and data science capabilities , we expect to drive greater success for merchants while providing an even greater marketplace for consumers globally.” followed by former #1 Shein. The very next month Temu debuted in the U.S.

Merchant Services 249

Merchant Services Operating Expenses Shopping Consumer 249

Retail TouchPoints

OCTOBER 4, 2021

Consumers always say they’ll move up, but often their behaviors don’t follow exactly what they’re going to say ,” said Hilding Anderson, Head of Retail Strategy at Publicis Sapient in an interview with Retail TouchPoints. We’ll also see an influx of and a redefinition of loyalty programs.”. 2 (Super Saturday, Dec.

Merchant Services 321

Merchant Services Payment Services Fulfillment Promotions 321

Retail TouchPoints

OCTOBER 23, 2020

Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7. DTC brands are vying for shoppers to become engaged consumers and ultimately brand advocates. An Emerging Retail Trend.

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Shopping Returns Location Consumer 276