Remove 2009 Remove Checkout Remove Consumer
article thumbnail

Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

article thumbnail

As Ecommerce Booms, Brands Must Boost App Stability

Retail TouchPoints

The pandemic forced consumers to shop more online, getting them more accustomed to an extremely convenient and cost-effective buying experience, which has helped form shopping habits that will stick around forever. From 2009 to 2012, Smith led the product team as CTO of Heyzap, helping scale the company to more than 8 million users.

Checkout 243
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

As Ecommerce Booms, Brands Must Boost App Stability

Retail TouchPoints

The pandemic forced consumers to shop more online, getting them more accustomed to an extremely convenient and cost-effective buying experience, which has helped form shopping habits that will stick around forever. From 2009 to 2012, Smith led the product team as CTO of Heyzap, helping scale the company to more than 8 million users.

Checkout 147
article thumbnail

Top 5 Customer Service & CX Articles for the Week of August 7, 2023

Hyken

As a result, consumers carry higher expectations for customer service than ever before – and they will vote with their feet when these demands are not met. remains unchanged since 2009 while inflation reached 6.2% remains unchanged since 2009 while inflation reached 6.2% My Comment: I was intrigued by the title.

article thumbnail

Retail technology for building recession resilience

I Vend

Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Fast, reliable retail POS system and contactless payments for smooth checkout. Retail technology can help to deliver on these goals.

article thumbnail

eCommerce and its Profitability Issue. Why its So Hard to Make Money

Indigo 9 Digital

When you shift activities consumers used to complete on their own to a retailer, someone has to pay for it. In 2009 Amazon’s shipping and fulfillment costs were 15.6% By Tricia McKinnon eCommerce is expensive. Think about the last time you made a purchase online, say for groceries from Walmart. But it costs $10.59

article thumbnail

Proposed Federal Minimum Wage Raise and its Effect on Retailers

Hunton Andrews Kurth

an hour and has not been raised by Congress since 2009. more self-checkout kiosks), which they argue will lead to job losses for American workers. Another criticism of raising the minimum wage is that the average American consumer will pay higher prices for groceries and household goods.

Kiosk 52