Remove 2008 Remove Customer Experience Remove Finance
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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries.

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How Resale is Driving the Reinvention of Luxury Retail

Retail TouchPoints

Chala outlined the timeline of resale’s rise, beginning with the 2008 recession and the resulting reboot of consumers’ mindsets about spending. Additionally, this generation has a more educated and proactive approach toward finances than perhaps any other previous generation.

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Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Risk assessment is a muscle [that finance people have to develop],” said Dayna Quanbeck, CFO and COO for Rothy’s.

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PayPal Adds Pay-Later Option in U.S.

Retail TouchPoints

After the 2008 financial crisis, we observed a generational shift away from credit and toward debit,” said Alex Fisher, VP of Retail at Afterpay in the latest Retail Touchpoints Retail Remix podcast. Shoppers want control over how they pay and how that affects their finances.”.

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From Clicks to Bricks: When Product Brands Should Make the Leap into Physical Retail

Retail Bound

If customers are frequently asking for a store location or wanting to see products in person, it might be time to consider setting up shop. Transitioning to a physical store can be costly, so ensuring your finances are in order before making the move is critical for success. Lastly, financial stability is essential.

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As-a-service may be more than you think

Cisco Retail

It was 11 years after the Webex SaaS model to AWS launching its first-generation IaaS (infrastructure-as-a-service), EC2 in 2006, with Google Cloud and Azure following closely in 2008 and 2010. Recently I caught up with Joe Clarke, one of Cisco’s distinguished engineers in Customer Experience.

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Aldi vs Lidl: Who will win the battle of the discounters?

Retail Gazette

Kantar Consulting associate director Sophie Carroll says: “Lidl has been hit by higher costs, including new stores, energy, transport, procurement and financing. Yes, Lidl UK swung to a loss but sales and customer numbers have soared. million new customers during the period, compared with Aldi’s 1 million.