Farewell cash, hello contactless: How retailers can keep up with consumers
Inside Retail
APRIL 12, 2022
Salons have been forced to open and shut their doors at a moment’s notice, then have been scrambling to work out the next steps. Covid has had a lasting impact on consumer behaviour and expectations of the bricks-and-mortar shopping experience have changed. Everything was so much more time consuming,” recalls De Sylva.
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