Retail TouchPoints

JANUARY 24, 2025

The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the cosmetics industry, aimed at enhancing consumer safety and product transparency. By understanding and implementing these standards, cosmetic manufacturers and retailers can navigate compliance effectively and strengthen consumer trust.

Consumer 297

Consumer Accounting Management Returns 297

Retail TouchPoints

NOVEMBER 13, 2024

Warby Parker is one of the few direct-to-consumer (DTC) unicorns that has successfully evolved into a profitable omnichannel business — and its distinct store design and shopper experience is a big reason why. store, which initially had entered the NYC retail community in 2003. Now, with more than 270 locations across the U.S.

Customer Experience 162

Customer Experience Location Outdoor Visual Merchandising 162

Retail TouchPoints

AUGUST 29, 2024

What’s old is new again, but this time around the focus is squarely on the value proposition for stores and consumers instead of the distribution centre (DC). You’ll likely recall the famous Walmart RFID mandate, announced in 2003 with an effective date of January of 2005. In this case, RFID in-store is the proverbial magic bullet.

Customer Experience 297

Customer Experience Shipping Inventory Management Management 297

Retail TouchPoints

FEBRUARY 13, 2024

The customization was needed because of the peculiarities involved in shopping for eyewear online, which is something Zenni knows quite a bit about: it’s sold more than 50 million frames since it was founded as a low-cost (but high-quality) eyewear retailer in 2003. We want to bring convenience to the end consumer.

Consumer 279

Consumer Shopping Store Operations Customer Experience 279

Retail TouchPoints

AUGUST 3, 2023

The dot.com bust in 2001 slowed, but didn’t stop, the inexorable move toward consumers shopping and buying online. To compete in a retail landscape featuring a sea of propagating consumer feeds, five growth solutions are emerging. Retail brands cannot feed the internet enough content to satisfy consumers. Micro-segmenting.

Marketing 246

Marketing Consumer Advertising Retail Marketing 246

Retail TouchPoints

JULY 7, 2022

Today’s marketers are dealing with new data challenges from changes in consumer behavior, government regulation and tech company policies. Dreller has worked in digital marketing since 2003 with roles across brands, agencies and tech vendors. There will be new metrics and KPIs.

Planning 295

Planning Advertising Marketing Consumer 295

Retail TouchPoints

OCTOBER 10, 2024

RFID technology is far from new; in fact, it’s already been through not one but multiple hype cycles, including the jumpstart provided by Walmart in 2003 when it mandated RFID tagging by its top 100 U.S. suppliers (and continuing to today ).

Payment Services 264

Payment Services Apparel Checkout Fulfillment 264