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Target Creates Chief Guest Experience Officer Role as it Expands Senior Leadership Team

Retail TouchPoints

Target has named Cara Sylvester to the newly-created role of EVP and Chief Guest Experience Officer. She which will lead the strategic development of Target’s customer experience both in-store and online, reporting directly to CEO Brian Cornell. Hennington, who has been with Target since 2003, will continue reporting to Cornell.

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Net-a-Porter, Ssense, Farfetch: How luxury’s e-commerce leaders stack up

Inside Retail

Ssense was launched in 2003 by brothers, Rami, Firas and Bassel Atallah and considers itself a fashion outsider despite its strong industry influence and ability to sell out brands. Trust leads to loyalty and it’s really about the consistency of the customer experience and being very deliberate around that.”

Wholesale 130
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Why We’re a Cisco Family Through and Through

Cisco Retail

I started my career as a contractor with Cisco back in December 2003 with the Support Delivery Services IT Finance team. Even as a contractor, I could see from day one the incredible culture Cisco… Read more on Cisco Blogs

Finance 52
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How the Metaverse can Benefit Physical Retail Stores

Retail TouchPoints

Trained as an interior designer, McDannald joined Baltimore’s New Design Light firm in the sales department in 2003 before becoming co-owner in 2009. Erin McDannald, CEO and Co-owner of Lighting Environments and its sister company Environments, has guided clients throughout the lighting design and construction process for over two decades.

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5 Ways Retailers can Begin to Market from the Outside-In

Retail TouchPoints

He has been leading the charge for retailers to build advocacy campaigns online reflective of their customer bases. He founded one of the first new media agencies in 1991 and social media agencies in 2003. Hougland helped pioneer micro-influencer campaigns in politics and advocacy and remains active in public health and safety.

Marketing 246
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A Metaverse Action Prep Plan for Brands

Retail TouchPoints

Dreller has worked in digital marketing since 2003 with roles across brands, agencies and tech vendors. Incrementality enables marketers to evaluate experimentation with emerging innovations like the metaverse and understand the incremental value it brings to your total marketing program.

Planning 295
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South Yorkshire Online Retailer Mattress Online recognised as 19th fastest growing Tech firm in the North

365 Retail

The independent retailer has long had technology at the forefront of the business and was one of the first online sellers of mattresses back in 2003 when the company launched its bespoke e-Commerce platform from a bedroom. During the pandemic, Rotherham-based Mattress Online saw turnover leap to £37.5m