Inside Retail
JUNE 22, 2025
The Good Guys, a subsidiary of JB Hi-Fi, has paid a $13.5 million fine for misleading advertising and store credit promotions. Joint submissions from the ACCC and the appliance company have been filed with the Federal Court for approval of an agreement settlement between the two parties, which includes the penalty and $200,000 in costs towards the ACCC’s legal proceedings.
Retail TouchPoints
JUNE 25, 2025
In today’s fast-paced world, retailers are generating more data than ever before. From customer transactions to inventory management, retailers need to be able to manage, integrate and govern their data to make informed decisions that drive growth and profitability. Many vendors are now launching retail-specific data management solutions in response to this demand.
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Retail TouchPoints
JUNE 20, 2025
In the ultra-competitive market for consumer packaged goods (CPG), brand loyalty programs play a crucial role in differentiating your brand from the rest. With countless product options and the rising popularity of private-label brands, building long-lasting relationships with customers is necessary. One of the most effective tools for fostering these relationships is a well-built CPG loyalty program.
Retail Focus
JUNE 24, 2025
Visual merchandising is an essential tool for retailers aiming to boost sales and improve customer experience. It involves strategically presenting products in a physical space to engage customers and encourage purchases. This blog post will explore how effective visual merchandising can positively impact sales and offer practical tips retailers can implement to enhance their display tactics.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Gazette
JUNE 24, 2025
Grocery inflation hit 4.7% in June — the highest level since March 2024 — as UK shoppers made 490 million trips to supermarkets in the four weeks to 15 June, according to the latest data from Kantar. Despite rising prices consumers shopped more frequently, averaging almost 17 grocery trips per household and marking the highest footfall since March 2020.
Small Biz Trends
JUNE 19, 2025
Key Takeaways Thorough Market Research: Conducting in-depth market research helps identify industry trends, competitor strategies, and customer preferences, providing a competitive advantage. Define Your Target Audience: Knowing your target demographic and their shopping behaviors allows for tailored product offerings and effective marketing strategies.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
JUNE 25, 2025
Far too many brands are still failing to implement a personalised loyalty program when it comes to promotions and loyalty – stuck in a vicious circle of blanket discounting, poor data, and squeezed margins, at a time when profitability is under scrutiny. That’s according to new research carried out by Harvard Business Review and sponsored by Talon.One , the leading incentives platform.
The Retail Doctor
JUNE 24, 2025
While attending Momentum 2025 by Manhattan Associates last week in Las Vegas, I had the opportunity to moderate a panel conversation that hit home for every retailer in the room.
Small Biz Trends
JUNE 23, 2025
The recent ruling by the U.S. Supreme Court is a significant win for small businesses across the country, affirming their right to challenge government regulations they deem excessively harmful. In a decision handed down on June 20, 2025, the Court reversed a controversial ruling from the D.C. Circuit Court that had imposed stricter standing requirements for indirectly regulated entities when contesting federal actions.
Inside Retail
JUNE 19, 2025
Retail’s emphasis on rapid expansion is yielding to a more considered and deliberate approach. Across Australian brands, a new narrative is emerging that is defined less by aggressive growth and more by thoughtful, strategic pacing. The recent decision by direct-to-consumer furniture darling, Koala , to pause its $100 million IPO is emblematic of a broader recalibration taking place across the sector.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
JUNE 23, 2025
This article first appeared in our sister publication Shop Eat Surf Outdoor (SESO). Journeys , one of the largest footwear retailers in the country with over 1,000 stores in North America, has been one of the most important large wholesale accounts for footwear brands for decade. However, leaders of several large industry footwear brands have expressed frustrations with the retailer over the years because they believed Journeys wasn’t evolving, even though good people and good merchants worke
Retail Focus
JUNE 23, 2025
Ghalia Boustani- Ephemeral Retailing Specialist | Published Author | Podcast Host In the ever-evolving lexicon of retail and brand culture, LUXENTAINMENT emerges as a telling synthesis—a fusion of luxury and entertainment. It’s more than a clever portmanteau; it is a cultural signal, capturing a pivotal transformation in how luxury is imagined, staged, and consumed today.
Retail Gazette
JUNE 19, 2025
Tesco has begun introducing solar-powered refrigeration units to its delivery fleet as part of its efforts to cut carbon emissions across its operations. The UK’s largest grocer is incorporating five battery- and solar-powered endurance units from British engineering firm Sunswap to its Peterborough depot fleet. The new units replace traditional diesel-powered refrigeration systems, allowing the retailer to reduce emissions generated during food deliveries and even when the vehicles are station
Small Biz Trends
JUNE 21, 2025
Key Takeaways Understanding Consignment: Consignment is a selling method where sellers retain ownership of items until they are sold in a retail store, reducing upfront costs and risks. Key Players: The consignment process involves three main participants – sellers, retailers, and customers – each playing a crucial role in the ecosystem. Consignment Process: Sellers select items based on quality and demand, retailers showcase these items, and payment is made to sellers after a sale, typically at
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
JUNE 18, 2025
Outdoor and lifestyle retailer KMD Brands has seen a dip in its group sales of 0.5 per cent over a 10-month period, as of the end of May this year. Although the group’s Rip Curl brand saw a sales increase of 0.4 per cent, its Kathmandu sales dropped by 1 per cent, and Oboz experienced a 4.1 per cent decline. The group’s online sales rose 10.7 per cent year-to-date compared to the same period last year.
Retail TouchPoints
JUNE 18, 2025
David’s Bridal is taking the next step toward fully integrating its ecommerce and store operations as it moves into a tech-driven, asset-light retail model. The biggest customer-facing change will be the introduction of an endless aisle experience in select stores, delivered via full-scale digital touchscreens powered by Shopify that will allow shoppers to access the retailer’s entire inventory, enabling them to purchase items at the store’s point-of-sale and have them shipped them directly to t
Retail Focus
JUNE 19, 2025
In the ever-evolving world of retail, adaptability, aesthetics, and cost-efficiency are crucial to staying ahead of the competition. Retailers must constantly update their in-store displays, promotional setups, and product showcases to capture customer interest and reflect current trends. One solution that perfectly addresses these needs is the modular exhibition system.
Retail Gazette
JUNE 19, 2025
Co-op has secured a new £350m lending agreement with six major banks, in what it said reflects “strong market confidence” in the retailer. The co-operative has agreed a five-year deal with HSBC, Barclays, ING, Lloyds, NatWest and Rabobank linked to its sustainability and social impact targets. It said the deal is “a key step on Co-op’s journey to sustainable, profitable growth” and reflects “strong market confidence in the group’s continued resilience and performanc
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Small Biz Trends
JUNE 20, 2025
Key Takeaways Local Marketing is Essential: Connecting with your local community enhances visibility, customer engagement, and brand loyalty, making it crucial for small businesses. Target Audience Understanding: Knowing the demographics and psychographics of your audience allows for tailored marketing strategies that resonate with local customers. Effective Strategies: Utilize strategies like optimizing for local SEO, engaging through social media, and hosting community events to foster relatio
Inside Retail
JUNE 19, 2025
The global fashion industry has taken centre stage in the push to decarbonise as climate concerns intensify. But despite bold net-zero targets, a new report from the Business & Human Rights Resource Centre reveals a stark omission in fashion’s climate commitments when it comes to the workers who make the clothes. According to the report, “The Missing Thread”, more than half of 65 major fashion brands, including Hermes, Nike and Lululemon, have set emission reduction goals for 2030.
Retail TouchPoints
JUNE 25, 2025
Walmart has pursued numerous initiatives designed to improve its delivery speed and reach over the past year, and now the retail giant is reportedly testing dark stores —mini-warehouses that are not open to the public — in Dallas and Bentonville, Ark., according to Bloomberg and other media outlets. By stocking these dark stores with popular products, retailers can support a wider delivery radius and faster deliveries.
Retail Focus
JUNE 18, 2025
Just in time for spring, the long-established family business opened its newly designed store in the heart of Dornbirn. Spanning around 350 square metres over two floors, umdasch The Store Makers realised and implemented the creative concept in its entirety. The result is an impressive shopping experience that showcases the owner family’s Italian heritage, with an authentic atmosphere, emotional storytelling and high- quality craftsmanship.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Gazette
JUNE 20, 2025
Tata Consultancy Services (TCS), the tech firm at the centre of speculation around the M&S cyber attack, has claimed that none of its systems or users were compromised in the incident. The statement, delivered at the company’s annual shareholder meeting, is the first public comment from the group since M&S was hit by a major cyber attack over the Easter bank holiday weekend.
Small Biz Trends
JUNE 19, 2025
Key Takeaways Market Understanding is Essential: Knowing your market is crucial for connecting with your audience and tailoring strategies that resonate with them. Informed Decision-Making: Market knowledge supports better decision-making, helping businesses adapt to customer needs and seize opportunities. Variety of Market Types: Different markets (local, online, niche, B2B) require tailored strategies for effective engagement and outreach.
Inside Retail
JUNE 22, 2025
Metcash’s group revenue for this financial year was up from $15.9 billion to $17.3 billion, an 8.9 per cent increase from the previous year. Its group EBITDA increased 6.6 per cent from $688.3 million to $747.8 million year-on-year, reflecting the impact of acquiring Superior Food into Metcash’s food portfolio. Leading the growth was the food and grocery business, where sales increased 20.8 per cent to $8.8 billion, with its food EBITDA increasing by 24.5 per cent.
Retail TouchPoints
JUNE 25, 2025
It’s rare for a retailer, or any business for that matter, to last for 100 years, which is what makes Bealls such a standout — the Florida-based off-price chain is celebrating its 110 th anniversary this year. Not only that, but the company remains family owned and operated to this day, with CEO Matt Beall representing the fourth generation to lead the retailer.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Retail Focus
JUNE 19, 2025
In today’s fast-paced retail environments, customer safety and asset protection are top priorities. As vehicles and foot traffic converge in shared spaces such as car parks, loading bays, and storefronts, the need for effective safety solutions becomes ever more apparent. One of the most effective measures for managing these risks is the use of Armco barriers —a robust and reliable safety solution designed to absorb and deflect impact.
Retail Gazette
JUNE 18, 2025
Aldi has unveiled an updated list of priority locations across the UK where it is actively seeking new store sites, following a nationwide call-out for suggestions from the public. The German discounter said it analysed thousands of responses to determine where demand is greatest as it works towards its long-term goal of 1,500 UK stores — up from more than 1,050 currently trading.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Nostalgic Charm: Vintage retail stores offer a unique and inviting atmosphere that captivates shoppers with their curated collections and storytelling capabilities. Impact of Photography: Quality photographs play a crucial role in showcasing the essence of vintage stores, attracting customers by highlighting vibrant colors and inviting storefronts.
Inside Retail
JUNE 24, 2025
If you are a Chinese family who’s been looking ruefully at that noisy old fridge in the kitchen, or the washing machine in the laundry, or even that old clunker in the garage, now is still a great time to replace them with something brand spanking new. The government’s US$40 billion 2025 trade-in subsidy program has been a great gift to both families and bulky goods retailers this year, and it is providing a welcome uplift to sales at a time when things otherwise might be looking a bit grim.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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