Retail TouchPoints

JANUARY 3, 2024

This inconvenience can turn the simple task of returning a product into a burdensome chore, detracting from the overall shopping experience. Additionally, leveraging technology and data analytics can create a more intuitive and efficient process. This is where innovative solutions like doorstep returns come into play.

Returns 274

Returns Drop-Shipping Customer Experience Customer Retention 274

Retail TouchPoints

JULY 4, 2022

Beginning July of 2023, UA properties will no longer process new data. More specifically, if you want access to year-over-year data on GA4, you’ll need to migrate your accounts by July 1, 2023. These include up to 15 billion events and can reveal insights not readily available in standard explorations. The good news?

Accounting 273

Accounting Boutique Marketing Planning 273

Retail TouchPoints

AUGUST 5, 2020

Recently, the support of eye tracking by virtual reality (VR) headsets has made a new dimension accessible for data collection. VR gives us the ability to go beyond the surface and get deeper insights from 3D environments. Once objects are tagged, data is automatically recorded when participants interact or focus on them. .

Consumer 306

Consumer Shopping ATS Planning 306

Inside Retail

MARCH 26, 2024

Online sales now outpace in-store sales for returns, US data shows. Feedback loop: Returns provide valuable insights into product performance and customer preferences. The data generated through reverse logistics can be a reference point for business insight. Returned items are often damaged and unsellable.

Returns 130

Returns Supply Chain Management Accessories Customer Experience 130

Retail TouchPoints

MARCH 10, 2023

Data is at the center of the success and overall growth of almost every company in every industry. Data drives decision-making, so access to accurate and comprehensive information at the right time is critical. This tells them about people’s preferences, opinions, and actions.

Marketing 240

Marketing Customer Retention Consumer ATS 240

Mike Anthony

AUGUST 28, 2023

It’s called Actionable Insights. The answers themselves are really insightful, so I have summarized them here. Each of these learnings could help your team discover multi-million dollar insights too! Actionable insights: Don’t start with the data I know. Insights = data right?

Consumer 100

Consumer Planning Returns Marketing 100

Retail TouchPoints

JUNE 13, 2023

Most importantly, they are supporting the business as it aims to evolve to a “more unified and data-driven approach to retail.” As the CIO, I see two major challenges that we need to address and transform into opportunities: Harnessing and leveraging data: One of the most pressing challenges is the effective use of data.

Customer Experience 243

Customer Experience Inventory Management Marketing Consumer 243

Retail TouchPoints

JUNE 6, 2023

Here are four back-of-the-office challenges that can be turned into opportunities for achieving greater recommerce profitability. The brand’s program lets customers turn in their worn jeans and jackets for gift cards or credit toward a future purchase via its Levi’s Secondhand online channel or its roughly 260 U.S.

Merchant Services 268

Merchant Services Inventory Management Shipping Consumer 268

Retail TouchPoints

JANUARY 28, 2022

One silver lining though all of this has been the emergence of zero-party data in retail’s marketing arsenal. With recent missteps by social media giants like Facebook, consumers have become increasingly aware of how their personal data is collected and used. So how should retailers use zero-party data? Getting to Less Guessing.

Kiosk 268

Kiosk Outdoor Checkout Marketing 268

Retail TouchPoints

SEPTEMBER 8, 2023

As a result, they are now allowing retailers to make accurate and faster shipping promises, which in turn helps to drive conversion and improve the customer experience. Now, the time has come to think about flipping this on its head and using all of that rich data to make smarter decisions.

Merchant Services 226

Merchant Services Shipping Fulfillment Markdowns 226

Retail Focus

AUGUST 22, 2023

With retailers facing continued supply chain disruption – from the long shadow of covid-19 to Russia’s war on Ukraine and climate change – shoppers are reporting increased levels of out-of-stock products, according to the latest data from Retail Insight , the leading provider of store operations execution software.

Grocer 130

Grocer Supermarket Store Operations Customer Experience 130

RepslyBlog

MARCH 6, 2024

In the era of data-driven decision-making, we understand the significant impact that organized data can have on your retail execution strategies. Yet, the pains associated with disorganized and out-of-sync data are all too familiar. With up to a dozen tools in play, managing retail execution becomes a complex endeavor.

Management 52

Management Marketing 52

Wiser

DECEMBER 11, 2023

Crowdsourcing is an innovative approach to auditing that enables real-time, granular insights by using retail audit software and leveraging a network of mystery shoppers who collect data from various locations. Essentially, it turns everyday shoppers into secret shoppers who inspect and review the stores.

Promotions 148

Promotions Store Operations Customer Experience Location 148

Retail TouchPoints

JULY 13, 2020

Retailers understand what they need for next-level personalization, but they are still struggling with speed of action and depth of data. This is in some ways understandable: retailers are gaining access to deeper shopper data that is coming from a growing number of sources, from location tracking to social media.

Marketing 205

Marketing Advertising Consumer Shopping 205

Retail TouchPoints

AUGUST 10, 2021

In just a few short weeks, retailX will pack a wealth of data, insights and practical advice into two days of keynotes, educational sessions and in-person networking opportunities, as well as a vibrant exhibit floor. At Chicago’s McCormick Place, Aug. At Chicago’s McCormick Place, Aug. Focus on BIPOC and Female Execs and Innovators.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

DECEMBER 22, 2022

Fortunately, with advancements in technology and data science, there is a better way. Merchants need data-informed pricing that maximizes margins and profits for each individual SKU. Actionable Market and Competitive Considerations. Striking this balance is delicate, to say the least.

Retailing Pricing 273

Retailing Pricing Markdowns Consumer Marketing 273

Retail TouchPoints

APRIL 3, 2024

Read on for actionable steps your company can take to implement a sound returns policy that will have U.S. This approach can transform a potentially negative experience into an opportunity for re-engagement and sales; and Analyze and adapt based on return reasons : Collect and analyze data on why customers are returning items.

Returns 204

Returns Drop-Shipping Shipping Consumer 204

Retail TouchPoints

JUNE 27, 2023

Having just a few errors like this, where the data didn’t get applied correctly, can cause the entire list to be sent back so you have to start over — again. But too often, those critical players don’t have the information they need to make data-driven decisions when identifying an ideal merchandise mix with the right set of suppliers.

Inventory Management 278

Inventory Management Management Fulfillment Marketing 278

Retail TouchPoints

AUGUST 14, 2023

Turning Insights into Action The first step is to establish an internal task force comprised of technology, business, finance and operations representatives. This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management.

Payment Services 225

Payment Services Checkout Inventory Management Grocer 225

Retail TouchPoints

MAY 5, 2022

During the COVID-19 pandemic, homebound consumers became digital-first natives as they turned to self-service channels to manage their lives and satisfy their shopping needs. Consumer expectations have taken a quantum leap as more and more customers turn to ecommerce in lieu of brick-and-mortar locations.

Customer Experience 242

Customer Experience Consumer Management Returns 242

Retail TouchPoints

MAY 10, 2021

A recent Greenbook Research Industry Trends Report revealed that empathy is now a KPI that brands are actively tracking, which in turn has led to a rise in “customer closeness” programs. It’s become incumbent on brands to understand where their customers stand in turn so their messaging aligns.

Consumer 264

Consumer Marketing Accounting Brand Management 264

Retail TouchPoints

OCTOBER 27, 2022

They arrive and are quickly trained and put into action to begin to relieve the high holiday demand but, before you know it, a quarter of them have burned out and need to be replaced, and the cycle continues. Relying on accurate risk and injury data to inform those decisions is paramount.

Fulfillment 306

Fulfillment Accounting Management Marketing 306

Retail Gazette

FEBRUARY 21, 2024

Unlock the power of artificial intelligence (AI) and offline data to make data-driven decisions, enchance customer experience, and drive business growth. Download the guide now and start your journey towards success! Click here to sign up to Retail Gazette‘s free daily email newsletter

Customer Experience 52

Customer Experience 52

Cisco Retail

MAY 11, 2022

Cisco Workload Optimization Manager (CWOM) recently introduced support for Google Cloud Platform (GCP), providing visibility, insights, and actions for the top three public cloud providers. of CWOM, IT teams will have insights into GCP the same way they already have into AWS and Azure. Data Gathering.

Management 138

Management Accounting Marketing ATS 138

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Best suited for small-scale businesses, system automation is used for rapid, data-driven decision-making to manage basic processes efficiently, alongside quality inspection.

Management 277

Management Fulfillment Drop-Shipping Employee Engagement 277

Wiser

FEBRUARY 21, 2024

A recent customer panel hosted by Wiser Solutions revealed critical insights that demonstrate the agility and adaptability of brands. By leveraging data-driven insights and fostering a culture of innovation, these brands have been able to swiftly adapt and prioritize retail execution to stay ahead in the industry.

Inventory Management 78

Inventory Management Retail Trends Consumer Promotions 78

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

To unlock this potential, more and more retailers are turning to Business Intelligence (BI) solutions. These powerful tools offer actionable insights, data-driven decision-making, and improved supply chain visibility, leading to improved performance and increased profitability.

Inventory Management 89

Inventory Management Supply Chain Management Management Point of Sale 89

Retail TouchPoints

JANUARY 13, 2023

Visual AI can help turn every image into a gateway for continuous product discovery, no matter where the shopper is on your website — whether the homepage, product listing page (PLP) or product detail page (PDP). As consumers decrease their spending, purchasing pre-loved items will become a more popular consumer action.

Returns 280

Returns Consumer Inventory Management Customer Experience 280

Retail TouchPoints

JULY 21, 2022

Data privacy has come into sharper focus over the past year thanks to new state legislation and federal privacy laws like the American Data Privacy and Protection Act (ADPPA). In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner.

Marketing 278

Marketing Advertising Consumer Customer Retention 278

Inside Retail

FEBRUARY 8, 2022

Encouragingly, Emarsys’ Power to the Marketer research found 46 per cent of retailers are turning to more web personalised technologies this year which will play a major role in customer experience, CRM, and customer retention. Storing data from all used channels in one platform is becoming the norm for retail marketers.

Customer Retention 130

Customer Retention Customer Experience Consumer Shopping 130

Retail TouchPoints

OCTOBER 24, 2023

You always [want to be] looking for new insights so you can give advertisers new opportunities. I think of brands particularly like Liquid Death , Olipop and Prime. One of the things that is table stakes now for brands coming into competitive categories, is building community first.

Advertising 269

Advertising Marketing Consumer ATS 269

Retail TouchPoints

AUGUST 20, 2020

That weapon is an immensely valuable yet often underappreciated asset: data capital, specifically around consumer insights and demand forecasting. In fact, it could be argued that data is even more valuable than oil — and, it’s a renewable resource. The Profit’s In The Data. Data As A Service.

Advertising 192

Advertising Net Profit Kiosk Consumer 192

Cisco Retail

SEPTEMBER 1, 2021

The ability to connect users to applications reliably and securely across the remote workforce, branches, data centers, and multicloud has become a critical success factor for any organization. Visibility and insight with network analytics . Applications and cloud connectivity are the lifeblood of any enterprise today.

Management 145

Management 145

Wiser

NOVEMBER 2, 2021

” Not surprisingly, these tools are all focused on capturing some pricing-related data from the web. You might have heard the word “scraping” pop up in various conversations, especially around data and the internet. Scraping is the process of extracting data from different websites using a bot or crawler.

Marketing 157

Marketing Management Accounting ATS 157

Inside Retail

AUGUST 20, 2022

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . This online liquor retailer needed to up its messaging game for more engaged customers, so it turned to Braze Connected Content.

Fulfillment 130

Fulfillment Consumer Accounting Promotions 130

365 Retail

MARCH 12, 2024

It also shows each employer exactly how much initiatives to improve mental health are saving their business and the economy, by calculating the financial value of fewer staff calling in sick, working while unwell, quitting their jobs or turning to the NHS as a result.

Grocer 59

Grocer Returns Shopping ATS 59

Wiser

MARCH 15, 2022

In the world of retail, actionable data collection and analysis are essential to making logical, evidence-based decisions that could improve your products’ health on the shelf. Since you rely heavily on consumer shopping behavior and shelf insights, collecting as much information as possible on what goes on inside stores is crucial.

Advertising 147

Advertising Customer Experience Consumer Promotions 147