Inside Retail

SEPTEMBER 13, 2023

Female fashion brand Supre will launch its flagship store at Melbourne Central on September 16, as part of its growth strategy. Supre’s Australian store count will rise to 77 with the launch of the new Melbourne Central location.

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ATS Fashion Location Shopping 276

Inside Retail

APRIL 29, 2024

Melbourne’s fashion capital Chadstone has been tapped as the second Australian location for New Balance’s UCC format store. The New Balance UCC (uncommonly common concept) store is redefining the traditional retail experience by placing people, not products, at the forefront of the retail experience.

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Inside Retail

SEPTEMBER 5, 2023

Dubbed the ‘vegan McDonald’s’, Mr Charlie’s’ store will feature the fast food giant’s signature colours of red and yellow and sell its own version of a Happy Meal – the Frowny. We are proud to be teaming up with some incredible charities and brand partners who are creating opportunity for the Aboriginal people.”

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Location 279

Inside Retail

OCTOBER 23, 2023

The Southland Muffin Break store has been fined $10,000 after being convicted of over 360 breaches of the child employment laws. This Muffin Break store is the type of business where many kids get their first job. The penalty would have been more severe if the company had not pleaded guilty in an early manner, he added.

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Inside Retail

APRIL 22, 2024

Security cameras and access control systems are a vital layer of protection that all retailers should consider when it comes to store loss prevention strategies. On-premise or cloud-based security cameras : You can choose between two types of security camera systems: an on-premise system and a cloud-based system.

Loss Prevention 147

Loss Prevention Management ATS 147

Retail TouchPoints

NOVEMBER 22, 2023

Walmart has introduced parcel stations — essentially mini “post offices” designed to streamline stores’ receiving and delivering of orders — and will have them operating in more than 40 stores by the end of 2023. In-store associates will benefit from a more efficient distribution process.

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Fulfillment Store Operations Customer Experience Planning 245

Retail TouchPoints

SEPTEMBER 22, 2022

The past few years have had an incredible impact on in-store shopping. The in-store shopping experience can never be replaced, but it does need to be improved. So how can brands apply this strategy to their brick-and-mortar stores? But how does one gather this type of information?

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Customer Experience Consumer Shopping Management 287

Inside Retail

MARCH 24, 2024

Portuguese athleisure brand SÜ1 is expanding its global presence as it looks to raise funds and awareness about Type 1 diabetes. Beyond just showcasing stylish and comfortable clothing, the pop-up directed a portion of its proceeds towards supporting children with Type 1 diabetes.

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Fashion Apparel Planning Management 130

Retail TouchPoints

JANUARY 30, 2024

Oversight of this type helps ensure that AI-powered personalization respects customer privacy. Playing a role of this type enables the committee to facilitate dialogues, ensuring that newly adopted AI solutions are transparent, fair and beneficial for everyone.

Customer Experience 331

Customer Experience Supply Chain Management Promotions Advertising 331

Retail TouchPoints

JUNE 30, 2023

Freshippo combines physical and digital commerce in its 300+ stores throughout the country. Customers can order online and get their groceries delivered or visit brick-and-mortar stores known for their fresh produce. These stores offer products and services at attractive prices to reach a broader group of consumers.

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Planning Supermarket Consumer Store Operations 266

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. But AI will take this type of personalization up 10 notches. AI will summarize reviews.

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Consumer Customer Experience Checkout Shopping 280

Retail TouchPoints

APRIL 25, 2024

One self-checkout kiosk can run as much as $30,000 to install, and a study by the Food Industry Association found that 96% of the food industry retailers it surveyed offer self-checkout — meaning that self-checkout is unlikely to disappear from stores anytime soon. At the same time, Aldi , which is rapidly expanding across the U.S.

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Checkout Payment Services Consumer Kiosk 195

Retail TouchPoints

JUNE 2, 2022

Cashierless stores, also known as autonomous stores, are sprouting up in a range of venues, from airports to college campuses to sports stadiums. However, cashierless store success depends on having (or attracting) a customer base that values the convenience they offer and isn’t intimidated by the technology.

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Checkout Location Marketing Shopping 291

Retail TouchPoints

OCTOBER 17, 2023

This will enable the creation and execution of innovative promotion types, along with unified promotional execution across all of our direct-to-consumer channels, enhancing customer engagement.” The retailer had deployed a secure wide area network (WAN) for its stores in April 2023.

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Point of Sale Promotions Checkout Consumer 223

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 288

Retail TouchPoints

AUGUST 18, 2022

Amazon warehouses have been slower to unionize than Starbucks stores, which have racked up more than 200 victories in 2022, and the effort has experienced several setbacks. Because of that they attract a particular type of workers who are attracted to those values, and these are the types of workers who support unions.

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Location ATS 279

Retail TouchPoints

JUNE 9, 2023

Starbucks CFO Rachel Ruggeri noted that while drive-thru locations offer the strongest results, pickup and delivery-only stores help ensure customers can get their orders however and wherever they need them.

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Location Planning ATS Fulfillment 267

Retail TouchPoints

JANUARY 20, 2023

Kroger has entered a strategic collaboration with Google Cloud and Deloitte to use cloud technologies that will increase associate productivity across its nearly 2,800 stores nationwide. The app also offers a customizable walk path that guides store audits while providing flexibility in how store conditions are evaluated.

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Management Shopping ATS 296

Retail TouchPoints

MARCH 21, 2023

store locations in Florida, Texas, Colorado and California. The 7Charge store sites will allow customers to charge any EV make and model compatible with common CHAdeMO or Combined Charging System (CCS) plug types, provided drivers have the appropriate adapters.

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Payment Services Supermarket Location Planning 262

Retail Focus

SEPTEMBER 3, 2021

Arc’teryx Equipment, the global design company specialising in technical high-performance apparel and equipment, continues its retail expansion in Europe with a new London store. The new Arc’type store in Covent Garden Long Acre will feature a rebranded micro-store concept, centred around 22 of the brand’s most renowned designs.

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Outdoor Apparel Fashion Location 275

Retail TouchPoints

DECEMBER 27, 2023

compared to 10.02% for pure brick-and-mortar returns (excluding online orders that were returned in-store). As a whole, the industry is prioritizing efforts to reduce the amount of merchandise returned in stores and online.” As is typically the case, online sales saw a higher return rate in 2023 at 17.6%

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Returns Accounting Shopping ATS 283

Retail Focus

MAY 16, 2022

Dyson haircare technologies are suitable for all hair types and engineered with hair health in mind. The new Dyson store at Harrods will offer services including customisation of the AirwrapMulti Styler and Supersonic, personalisation, exclusive colourways and a complimentary gift-wrapping service.

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Department Stores Planning Management Consumer 208

Retail TouchPoints

FEBRUARY 15, 2023

If we stay rooted in that, and then we take all of these different touch points for all of our different types of customers — which again, we call our fans — we have an understanding of what is going to resonate. We can use data to help understand and then serve up the right type of storytelling at the right time.”

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Customer Experience Wholesale Accessories Shopping 284

Wiser

APRIL 10, 2023

As a retailer, getting shoppers into your store is the first big hurdle, but then comes an even more complex beast— getting them to make a purchase. One essential component of this is using the best retail assortment strategy for your store. Every retail store has a different assortment. This is an example of a wide assortment.

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Dead-Stock Store Layout Visual Merchandising Planning 145

Retail TouchPoints

JUNE 3, 2022

There have been 100 Starbucks stores in 25 states that have unionized. According to CNBC , 88% of stores have favored unionization, with only 14 locations voting against this type of move. Approximately 120 additional locations are currently voting or awaiting elections.

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Location Marketing ATS 257

Retail TouchPoints

SEPTEMBER 8, 2023

Just in time for New York Fashion Week, the iconic, now defunct luxury department store Barneys New York has made its return to fashion, albeit not in a way that many of the brand’s devotees would have imagined. The new 32 -piece unisex Forever 21 x Barneys collection dropped online and in approximately 200 Forever 21 stores on Sept.

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Fast Fashion ATS Fashion Department Stores 275

Inside Retail

MARCH 23, 2022

The new store boasts large demonstration zones and displays that show how Dyson technologies offer solutions to real-world problems. A ‘wall of debris’ that can be strewn on the floor in order to be vacuumed, air quality demos that show live AQ data, and a beauty lab that assesses shopper’s hair health are all part of the store’s offerings.

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Beauty and Health Consumer 246

Retail TouchPoints

MARCH 20, 2024

but the company also has worked with its portfolio of luxury clients on a range of new store designs and experiences. In an interview with Retail TouchPoints , Plenert outlined five key store design and experience lessons from the luxury sector. When they go shopping, they want to be treated specially.

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Specialty Retailers Department Stores Consumer Advertising 273

Retail TouchPoints

NOVEMBER 17, 2023

With its high store ceilings, the retailer can store many items in shelving way above the sales floor, ready to be taken down and put on reachable shelves. Additionally, “it’s an in-store tasking solution that ensures the right task is presented to the right associate at the right time.”

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Loss Prevention Visual Merchandising Store Operations Fulfillment 223

Retail TouchPoints

FEBRUARY 5, 2024

while Anthropologie is bringing denim recycling to its stores year-round. Customers can also trade in their gently worn New Balance shoes via mail or store drop-off and receive a voucher to use toward their next New Balance purchase online. stores later this year. stores later this year. “We

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Apparel Fulfillment Location Returns 239

Inside Retail

JUNE 5, 2022

H&M Group is piloting tech-enabled shopping solutions across its US Cos stores as part of its strategy to tap into the in-store technology-driven retail experience, to deepen its customer relationships. Our ambition is to pilot new technologies that allow us to meet and exceed our customers’ in-store shopping expectations.”.

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Checkout Returns Customer Experience Shopping 242

Retail TouchPoints

SEPTEMBER 8, 2022

The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the last five years. If both companies are sharing their information on these groups and working together, they’re both stronger and better able to prevent these types of retail crime.”.

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Loss Prevention Store Layout ATS 286

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., The first store to pilot the new suite of solutions is the Beverly Hills, Calif., On the store floor, other types of smart mirrors are available for virtual try-on and styling.

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Checkout Payment Services ATS Returns 291

Retail TouchPoints

APRIL 4, 2024

So while developments like in-store ad placements and bringing in non-endemic ad dollars may be the topics generating buzz, the advance that’s most crucial to retail media’s continued growth will be the decidedly less sexy matter of standardization — the same standardization that other digital ad platforms now routinely offer.

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Advertising Consumer Marketing Accounting 267

Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores.

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Visual Merchandising Location Shipping Shopping 262

Retail TouchPoints

SEPTEMBER 22, 2023

The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and promised that “over the next year, you’ll see us test a variety of experiences in virtual worlds that connect to commerce at stores and vice versa.” “At 8 , in a blog post. “At

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Fashion Accounting Planning Management 266

Retail TouchPoints

MARCH 28, 2023

The retailer, a certified B Corporation, began an ambitious five-year plan in 2021 to roll out refill stations in a majority of its stores, with the target of saving 25 tons of plastic annually. The stations are now available in 800 stores worldwide and, after bringing the program to its U.S. footprint. “We

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Shopping Consumer Planning Marketing 246