Retail TouchPoints

MARCH 4, 2025

When retailers discover that a particular product isnt selling as well as it normally does, there are many potential explanations. Is there a new, similar product on a nearby shelf thats priced for less, or one thats being heavily promoted by the manufacturer? If its a new product, has it been placed in the correct aisle?

Promotions 266

Promotions Management Visual Merchandising Location 266

Independent Retailer

NOVEMBER 15, 2024

In practice, such investments are more profitable than maintaining outdated systems.Processes automation will help you place orders faster and control inventory better, improve overall operational efficiency and reduce costs. FAQ What does a retail manager do? They also include staff, process and presentation.

Management 105

Management Wholesale Visual Merchandising Promotions 105

Retail TouchPoints

FEBRUARY 5, 2025

Similarly, creating a meaningful customer experience begins with a map a tool to visualize the entire journey, from initial awareness to post-purchase interactions. When building a house, you start with a blueprint. Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Retail TouchPoints

DECEMBER 18, 2024

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction.

Inventory Management 264

Inventory Management Management Marketing Fulfillment 264

Small Biz Trends

JUNE 15, 2025

Preparing The Store Layout A well-planned store layout is essential for a successful retail opening. It enhances customer experience and maximizes sales opportunities through effective visual presentation. Visual Merchandising Strategies Visual merchandising plays a crucial role in attracting customers to your storefront.

Store Layout 68

Store Layout Inventory Management Visual Merchandising Promotions 68

Retail TouchPoints

NOVEMBER 26, 2024

La-Z-Boy has opened a 12,600-square-foot showroom in Chicago’s Lincoln Park neighborhood designed to immerse customers in the transformational power of comfort.

Consumer 277

Consumer Shopping Visual Merchandising Store Operations 277

Retail TouchPoints

NOVEMBER 11, 2024

Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso has unveiled a series of themed character flagships around the world, while Camp has been known for its exclusive brand collaborations and entertainment-driven activations for Trolls , Frozen and more.

Accessories 289

Accessories Fashion Apparel Consumer 289

Retail TouchPoints

OCTOBER 16, 2024

Rich Johnson, Odyssey Retail Advisors However, in the luxury retail sector, it’s advantageous to use the available space and the geographic location to create a unique design concept for each brick-and-mortar store, according to Rich Johnson, Principal at Odyssey Retail Advisors.

Jewelry 290

Jewelry Customer Experience Shopping Finance 290

Retail TouchPoints

FEBRUARY 11, 2025

Starboard Group s new land-based vacation retail division, Starboard Resort, has opened its first group of stores, The Boutiques at Westgate Las Vegas, in partnership with Westgate Resorts.

Jewelry 273

Jewelry Shopping Boutique ATS 273

Retail TouchPoints

MARCH 13, 2025

Bath & Body Works has introduced its new Gingham+ store design in more than 15 locations, including stores in South Korea, Los Angeles and Texas, and plans to continue rolling out the refreshed aesthetic in a majority of its planned U.S. store openings going forward.

Planning 147

Planning Location Consumer Visual Merchandising 147

Retail TouchPoints

JANUARY 22, 2025

Some 2025 retail design trends are easy to predict; for example, its a good bet that artificial intelligence (AI) will play a starring (or at least supporting) role.

Customer Experience 317

Customer Experience Visual Merchandising Promotions Marketing 317

365 Retail

APRIL 1, 2025

The Visual Merchandising and Display Show is the biggest event in the calendar for visual merchandising, retail design, and display. Attendees will have the opportunity to explore interactive exhibits, live demonstrations, and cutting-edge solutions, gaining insight into how brands are evolving their physical presence.

Visual Merchandising 59

Visual Merchandising Kiosk Returns Accessories 59

Retail TouchPoints

JULY 9, 2025

Top luxury brands burnish their images by opening stimulating and inventive in-person settings for high-end shopping corridors like New York’s Madison Avenue, Beverly Hills’ Rodeo Drive and Miami’s Design District.

Boutique 165

Boutique Clienteling Location Shopping 165

Retail TouchPoints

JULY 1, 2025

Champs Sports has introduced its first two reimagined stores, designed to embody the brand’s “Sport For Life” platform. The stores, in Tampa, Fla. and Portland, Ore.,

Sporting Goods 147

Sporting Goods Accessories Apparel Location 147

Retail TouchPoints

APRIL 9, 2025

Princess Polly positions itself right in the center of the Gen Z zeitgeist, and its newest physical location also has surrounded itself with young brands.

Fashion 147

Fashion Location Accessories Apparel 147

Retail TouchPoints

JANUARY 22, 2025

Your brand has had great success at home, and now you want to duplicate that in additional markets, maybe even expand internationally. Yet conducting point-of-sale (PoS) campaigns in new regions wont work with a cookie-cutter approach.

Payment Services 279

Payment Services Point of Sale Shipping Marketing 279

Retail TouchPoints

JUNE 25, 2025

The power of social media influencers is impossible to ignore in today’s digital age, with over half of Gen Z using TikTok as their go-to search engine and main source for shopping inspiration, largely because of the visual format of its results. This presents a major opportunity for retailers.

Boutique 147

Boutique Consumer Marketing Visual Merchandising 147

Retail TouchPoints

JUNE 10, 2025

Traditional brick-and-mortar retail is always evolving, and in the competitive market, retailers are more motivated than ever to create compelling in-store experiences. Creating an effective in-store experience is about more than aesthetics.

Shopping 147

Shopping Visual Merchandising Consumer Returns 147

Retail TouchPoints

APRIL 3, 2025

The 1,200-square-foot store will offer rare and premium trading cards, authentication services and an exclusive VIP trading experience. CardVault by Tom Brady will open a flagship location later this month at the American Dream mall in Rutherford, N.J., next to MetLife Stadium, home field for the NFLs Jets and Giants.

ATS 147

ATS Fashion Location Visual Merchandising 147

Retail TouchPoints

FEBRUARY 14, 2025

The retailer is spotlighting the new brands online and with special displays in-store. Target has expanded its beauty assortment with more than 2,000 products and nearly 50 new brands, with prices starting at $1.29 and 90% of the new arrivals priced at less than $20.

Consumer 191

Consumer Shopping Visual Merchandising ATS 191

Retail TouchPoints

JANUARY 22, 2025

Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for interactive community-building events such as monthly trade nights, kids rip events, athlete appearances and partner activations in addition to retail space.

Location 257

Location Visual Merchandising Store Operations Customer Experience 257

365 Retail

JULY 3, 2025

The store joins a broader rollout by introducing mobile till points, enhancing checkout flexibility in the coming months. Supporting the increased floor area, AllSaints has strengthened its team by adding six new staff members and appointing a Visual Merchandising Manager to elevate store operations and presentation.

Boutique 59

Boutique ATS Visual Merchandising Clienteling 59

Retail TouchPoints

NOVEMBER 25, 2024

one of its three main markets by 2026, Mango plans to operate 42 stores in the country by the end of 2024. The retailer’s target is to operate approximately 65 U.S. stores by the end of 2025. Moving toward its goal of making the U.S.

Planning 173

Planning Apparel Location Marketing 173

Retail TouchPoints

MAY 2, 2025

Bath & Body Works will spotlight the sneakily powerful sense of smell via its Come Back To Your Senses creative platform, kicking off with a new commercial featuring Jessica Williams from the AppleTV+ comedy Shrinking that plays off of high-tech tech announcements.

Planning 147

Planning Consumer Visual Merchandising Marketing 147

Retail TouchPoints

MARCH 14, 2025

Following the successful debut of its initial large-format store in the Chicago suburb of Wilmette, Ill. in May 2024 , Wayfair will open its second large-format store next year in Atlanta.

Fulfillment 165

Fulfillment Location Shopping ATS 165

Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options.

Supermarket 276

Supermarket Shopping Merchant Services Consumer 276

Retail TouchPoints

APRIL 30, 2025

The New In-Store Playbook Moving into this new era of in-retail experiences, brands should start by mastering the art of first impressions, then build meaningful engagement from there. This means bold signage, clear logos, standout packaging and high-impact visuals that signal who you are at a glance.

Visual Merchandising 205

Visual Merchandising Beauty and Health Consumer Checkout 205

Retail TouchPoints

APRIL 2, 2025

Chains like Foot Locker, CVS and Victorias Secret have been forced to shut down stores: it seems no sector is safe. This trend is unlikely to go anywhere anytime soon: A report from TimeOut predicts store closures across the country will double this year, with an estimated 15,000 stores closing down for good.

Social Commerce 147

Social Commerce Customer Experience Specialty Retailers Fashion 147

Retail TouchPoints

JUNE 20, 2025

Kroger Precision Marketing (KPM) will deploy digital screens in select Kroger stores, offering animated content displayed on integrated, custom-made fixtures from Barrows Connected Store.

Marketing 147

Marketing Advertising Planning Shopping 147

Retail TouchPoints

JULY 11, 2025

Guess Jeans is continuing its international expansion with the opening of its latest flagship store in Tokyo, joining the brand’s flagship locations in Amsterdam, Berlin and, later this year, Los Angeles.

Location 147

Location Shopping Visual Merchandising Store Operations 147

Retail TouchPoints

FEBRUARY 26, 2025

Beginning in August 2025, Target will offer its new Champion collection of activewear and sporting goods for kids and adults. The 500+ -piece collection includes apparel, accessories and bags and will be infused with on-trend colors, exclusive premium fabrics, unique washes, detailed trims and the unique Champion logo.

Sporting Goods 162

Sporting Goods Apparel Accessories Brand Management 162

Retail TouchPoints

MAY 23, 2025

FreshDirect is venturing beyond the digital realm for the first time in nearly 25 years with a pop-up store opening Memorial Day weekend in Southampton, N.Y. Through December, shoppers in the trendy Hamptons area can make in-person purchases of seasonal favorites, local products and FreshDirects fresh groceries.

Marketing 147

Marketing Visual Merchandising Store Operations Customer Experience 147

Retail TouchPoints

MAY 21, 2025

Beginning earlier this month, WHSmith North America , which launched the WHSmith North America Media Network (WHS Media) in January 2025 in partnership with SMG , kicked off an experiential retail media activation for Nestl s Essentia Alkaline Water at 10 U.S.

ATS 147

ATS Accounting Consumer Management 147

Retail TouchPoints

MARCH 19, 2025

While pop-ups arent a new phenomenon, they have become more sophisticated and varied in recent years. They can be as small (and mobile) as a food truck, like Haleon s pop-up that offered tote bags and hot beverages to denizens of NYCs East Village during the 2024 holiday season.

Fashion 179

Fashion Location Apparel Shopping 179

Retail TouchPoints

MARCH 19, 2025

From the art of visual merchandising (VM) to the subtle science of store layout, many of the best decisions were historically guided by experience, gut instinct and the occasional stroke of genius. His background includes enterprise sales at a retail tech startup, plus planning, store operations and training at Skechers.

Visual Merchandising 147

Visual Merchandising Dead-Stock Store Layout Markdowns 147

Retail TouchPoints

MARCH 19, 2025

Ikea will open its new store on Londons Oxford Street on May 1, 2025, featuring 62,430 square feet of retail space across three levels.

Home Furnishings 147

Home Furnishings Accessories Planning Shopping 147

Retail TouchPoints

MAY 9, 2022

Now, brands like Vans are embedding these short-term solutions into their day-to-day workflows as they strive to optimize the flow and experience of the shoe and apparel retailer’s 500+ stores in North America. Vans has increased the efficiency workflow for its visual merchandising and monthly floorset process using solutions from IWD.

Visual Merchandising 288

Visual Merchandising Store Layout Boutique Apparel 288