Retail TouchPoints

APRIL 17, 2024

Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain. Many retailers grapple with insufficient product data.

Target Market 278

Target Market Marketing Consumer Customer Experience 278

Retail TouchPoints

APRIL 18, 2024

For the first, Walmart is bringing together its data insights tool Luminate — which surfaces the retailer’s transaction, supply chain and shopper behavior data for its suppliers — with its Connect retail media business. To learn more about retail media, check out our full guide here. in a blog post.

Advertising 251

Advertising Marketing Consumer Shopping 251

Retail TouchPoints

MARCH 19, 2024

The social media juggernaut has made new updates to its ecommerce solutions to “make it even easier to drive product discovery and sales,” according to a new blog from TikTok. Regardless of the measurement methodology, we are seeing a return for retail advertisers that’s 1.6X to 2X better than other media channels.”

Merchant Services 260

Merchant Services Advertising Shopping Promotions 260

Inside Retail

APRIL 21, 2024

Filling the closet void Most consumers can identify the gap in their closet and when they can’t there’s a clever marketing team ready to point it out for them and offer a shiny new product as the solution. I wanted to build something to reshape our relationship with our wardrobes and rewire how we experience fashion,” she added.

Fashion 272

Fashion Consumer Shopping Planning 272

Retail TouchPoints

APRIL 3, 2024

Chase Bank has launched a digital media business that “combines the scale and audience of a retail media network with the exclusive advantages of Chase’s first-party financial data, institutional credibility and precise targeting capabilities,” according to a company statement.

Advertising 250

Advertising Consumer Marketing Shopping 250

Retail TouchPoints

MARCH 12, 2024

Shop Premium Outlets (SPO) — the online marketplace from mall operator Simon Property Group and Rue Gilt Groupe — has launched a retail media network powered by Mirakl Ads, a new retail media offering from marketplace solution Mirakl (on which SPO is built).

Shopping 259

Shopping Advertising Fashion Returns 259

Retail Focus

APRIL 23, 2024

The 2024 Visual Merchandising and Display Show, hosted on April 16-17 at the Business Design Centre in London, provided a comprehensive look at the future of engaging retail spaces through innovative design and display. Each product is carefully designed to enhance the overall ambience and mood within retail spaces.

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Visual Merchandising Consumer Returns Customer Experience 219

Retail TouchPoints

APRIL 9, 2024

The retailer also is working with Google Cloud and Accenture to develop new AI-powered tools for its frontline associates. The self-service tool will be available on BestBuy.com, on the Best Buy mobile app and when customers call the retailer’s customer service line. As early as late summer, Best Buy customers in the U.S.

Customer Experience 281

Customer Experience Advertising Management ATS 281

Retail TouchPoints

APRIL 5, 2024

Paramount is the inaugural partner for Shopsense’s new retail media platform, which allows viewers to shop for products and curated collections inspired by television content on content providers’ apps and ecommerce sites. TV is no longer just a top-of-the-funnel awareness generator.

Advertising 255

Advertising Shopping Consumer ATS 255

Retail TouchPoints

MARCH 1, 2024

Retargeting existing customers to boost conversions has always been a strong tactic for retailers, and it’s likely to become even more important as third-party cookies deprecate and more stringent privacy regulations go into effect. The retailer also uses a variety of messaging for its retargeting campaigns. “It

Department Stores 227

Department Stores Wholesale Finance Apparel 227

Retail TouchPoints

FEBRUARY 8, 2024

The growth of retail media networks (RMNs) in recent years has been impressive. As the world moves away from third-party identifiers, retailers are using their own channels to unlock the potential of their valuable shopper audiences — so much so that retail media is now the fourth-largest advertising medium, according to data from WARC.

Payment Services 301

Payment Services Advertising Customer Experience Consumer 301

Inside Retail

NOVEMBER 6, 2023

In an era when customers are demanding more personalised interaction and service from retail staff, there is no longer any room for inefficiencies in in-store execution. With real-time task management and peer-to-peer communication solutions, you can deliver the speed, power and ease your workforce needs to lift productivity and service.

Inventory Management 299

Inventory Management Promotions Management Shipping 299

Retail TouchPoints

DECEMBER 16, 2022

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain. Project Unlock features two interconnected solutions. Once a customer buys a product it is recorded to the blockchain.

Point of Sale 336

Point of Sale Customer Experience ATS Store Operations 336

Retail TouchPoints

FEBRUARY 20, 2024

The service enables consumers to choose which data they share with the merchant, such as purchase histories that would enable more personalized product recommendations based on interests as well as sizes, style and color preferences for clothing. The service is now available in the U.S.,

Merchant Services 252

Merchant Services Payment Services Consumer ATS 252

Retail TouchPoints

FEBRUARY 13, 2024

The retailer operates 144 supermarkets, mostly under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners. The robots from Simbe support the solution provider’s Store Intelligence platform, providing real-time inventory insights to better inform product stocking, ordering, merchandising and ecommerce fulfillment. “The

Fulfillment 256

Fulfillment Supermarket Marketing Location 256

Retail TouchPoints

SEPTEMBER 28, 2023

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. However, most ecommerce retailers today have already invested in personalizing their online shopping experience — so why are retailers still struggling with customer loyalty and sales?

Shopping 266

Shopping Customer Experience Accessories Marketing 266

Retail TouchPoints

APRIL 25, 2024

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” Part two will examine the feasibility of more autonomous checkout solutions, including Just Walk Out-style tech and smart carts. At the same time, Aldi , which is rapidly expanding across the U.S.

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Checkout Payment Services Consumer Kiosk 197

Retail TouchPoints

OCTOBER 12, 2023

Walmart Connect , the retailer’s retail media arm, has launched a new certification program to help advertisers of all types and levels understand and adopt the company’s evolving suite of advertising solutions. That’s why we’re making it easier for our advertisers to understand and adopt our rapidly evolving solutions.

Advertising 242

Advertising Marketing Management ATS 242

Inside Retail

JANUARY 8, 2024

Australian size-inclusive intimates brand Nala has launched its newest product, which will expand its size range created exclusively for J cups. The Support Wirefree Bralette, which was released this week, is intended to give a solution for women with larger busts.

Marketing 284

Marketing Accessories Fashion 284

Retail TouchPoints

FEBRUARY 7, 2024

There are exceptions of course, and there are certain retailers that are ahead of the curve when it comes to applying digital tactics in stores, but for the most part the best retailers have been able to do is use their websites, apps and social feeds as listening tools to understand what their consumers want.

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Point of Sale Promotions Inventory Management Grocer 264

Retail TouchPoints

FEBRUARY 28, 2024

Authentic brands including Juicy Couture, Frederick’s of Hollywood and the newly launched Authentic.com already use the solution provider’s AI-powered technology, but now Fast Simon has become a preferred partner for other Authentic-owned brands such as DC Shoes and Reebok. Authentic has been on its own shopping spree in recent months.

Visual Merchandising 228

Visual Merchandising Shopping Management Consumer 228

Retail TouchPoints

JANUARY 9, 2024

Pacsun will deploy the iD Cloud Store solution from Nedap as it seeks to improve inventory accuracy and gain RFID-powered operational insights to inform replenishment decisions. Nedap also uses a Virtual Shielding algorithm to digitally identify article location at a 98% accuracy rate, according to the solution provider.

Fulfillment 235

Fulfillment Location Shopping ATS 235

Retail TouchPoints

MARCH 24, 2023

Enterprise brands on Shopify can now access Google Cloud’s Discovery Al solutions directly through Commerce Components , Shopify’s enterprise retail solution.

Merchant Services 303

Merchant Services Shopping Apparel Fulfillment 303

Retail TouchPoints

JANUARY 1, 2024

With retail crime rising across the United States, many retailers are frustrated by the challenge of curbing the effects of organized and ad-hoc theft. If thieves can’t access items without the help of an associate, they won’t be able to execute shelf sweeps or take a product and run. However, the reality is more complicated.

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Loss Prevention Checkout Point of Sale Location 254

Retail TouchPoints

JANUARY 16, 2024

Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of Service and implemented by Oracle Retail Consulting. The technology adds to Samsonite’s growing tech stack, which includes Oracle Retail Xstore Office and Oracle Retail Order Broker Cloud Service.

Wholesale 242

Wholesale Store Operations Customer Experience 242

Retail TouchPoints

JANUARY 9, 2024

Google Shopping ads are now accessible to Instacart ’s advertising partners, which can leverage Instacart’s retail media data. This means that CPG advertisers that work with Instacart can now activate Google Shopping ads powered by Instacart’s first-party data and closed-loop insights to reach consumers searching for products on Google.

Shopping 263

Shopping Advertising Consumer Promotions 263

Retail TouchPoints

FEBRUARY 7, 2024

The retail landscape is evolving, driven by shifting consumer preferences and an increasing awareness of the environmental impact of traditional business practices. As demand for sustainability grows, retailers are tasked with reimagining their strategies to embrace eco-friendly solutions.

Consumer 253

Consumer Apparel Visual Merchandising Store Operations 253

Inside Retail

APRIL 10, 2024

Retail margins are under pressure from the continued cost-of-living crisis and subsequent decline in discretionary spending, driving many businesses to look for ways to reduce their costs. Reducing errors, freeing up resources According to DuMonet, there is a lot of variation in the back-end systems currently being used in retail.

Payment Services 264

Payment Services Finance Accounting Management 264

Retail TouchPoints

MARCH 15, 2024

After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. Digital shelf optimization (DSO) means constantly making changes to your product display on ecommerce platforms in an attempt to keep it as optimal as possible. This comparison, however, has its limits.

Inventory Management 250

Inventory Management Telecommunications Location Marketing 250

Retail TouchPoints

JANUARY 29, 2024

To help retailers determine the post-purchase carbon impact of products like appliances, electronics and outdoor power equipment, the Retail Industry Leaders Association (RILA) has partnered with Optera to develop the Direct-Use Product Emissions Database (DPED).

Outdoor 256

Outdoor Consumer ATS 256

Inside Retail

APRIL 7, 2024

Innovation is critical to the survival and growth of retail businesses of any size. For this month’s Retail Untangled podcast series, Amie Larter of Inside Retail talked with Alita Harvey-Rodriguez – the founder of MI Academy, and the brains behind HackGames – and Jack Howes, head of funding and partnerships at HoMie.

Finance 264

Finance Fulfillment Planning Customer Experience 264

Retail TouchPoints

MARCH 20, 2024

Technicians from Tersus Solutions will examine, repair and restore “pre-loved” Dr. Martens products to give each item a new life. ReWair is jut one of the ways we’re extending the life of our products as we work toward being Net-Zero by 2040.” receiving a voucher for $20 off the price of a new item.

Marketing 243

Marketing ATS Customer Experience Fulfillment 243

Retail TouchPoints

DECEMBER 4, 2023

The retail industry is facing exceptional challenges in this post-pandemic era. So how can retailers survive and thrive in this new normal? To overcome these hurdles, artificial intelligence (AI), automation and robotics have emerged as game-changing solutions that are driving the retail industry forward.

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Operating Expenses Shipping Accounting Shopping 250

Retail Focus

APRIL 18, 2024

Already working with hundreds of retailers and brands, Scurri added a mixture of enterprise and mid-market retailers, including The Perfume Shop, BrandAlley, Victoria Plumbing, Loake Shoes, LeMieux and Weird Fish, to its roster of clients last year.

Management 148

Management Fulfillment Checkout Promotions 148

Retail TouchPoints

SEPTEMBER 22, 2022

Searchspring , a search, product merchandising and personalization platform, has added Searchspring Personalized Email Recommendations to its Personalization Suite. The solution was launched through an integration with Klaviyo, a unified customer platform.

Shopping 306

Shopping ATS Marketing 306

Retail TouchPoints

MARCH 27, 2024

The new program allows developers and companies with app- and web-based experiences to integrate with Instacart’s marketplace, allowing users to order the products mentioned or needed (e.g. Joining the Instacart Developer Platform unlocks exciting new possibilities, both on our products and inside of our SmartHQ consumer app.”

Fulfillment 271

Fulfillment Planning Consumer Shopping 271

Retail TouchPoints

JULY 17, 2023

Dufry has teamed up with AR tech solution Perfect Corp. to offer in-store and web-based virtual makeup try-on for products across 15 brands. The new partners pointed to the unique restrictions on travel shopping, with customers often pressed for time, making virtual try-on an ideal solution for customers to quickly sample products.

Point of Sale 227

Point of Sale Location Shopping Planning 227