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#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience

Retail TouchPoints

AUGUST 30, 2021

Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. (No After leaving the wholesale business, the couple opened Service Merchandise, Inc., Increasing the risk of identity theft made some customers wary of shopping in such stores.

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Jason & Scot Show Episode 282 – Cyberweek Recap with Salesforce’s Rob Garf

Retail Geek

NOVEMBER 30, 2021

The Salesforce shopping index combines data and holiday insights on the activity of more than a billion global shoppers across more than 54 countries powered by Commerce Cloud, billions of consumer engagements and millions of public social media conversations through Marketing Cloud, and customer service data powered by Service Cloud.

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