#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience
Retail TouchPoints
AUGUST 30, 2021
Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. (No After leaving the wholesale business, the couple opened Service Merchandise, Inc., Increasing the risk of identity theft made some customers wary of shopping in such stores.
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