#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience
Retail TouchPoints
AUGUST 30, 2021
After leaving the wholesale business, the couple opened Service Merchandise, Inc., They offered a breadth of inventory that included fine jewelry, toys, sporting goods and electronics. It began in 1934 as a small five-and-dime store founded by Harry and Mary Zimmerman in the town of Pulaski, Tenn.
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