Retail TouchPoints

JULY 24, 2023

TikTok has teamed up with buy now, pay later service Atome to offer installment payments on its ecommerce marketplace in Malaysia, CNBC reports. TikTok Shop has now quietly begun to roll out in the U.S. The UK also has become a key testing ground for TikTok Shop. In June 2023, TikTok announced that it would invest $12.2

Merchant Services 233

Merchant Services Social Commerce Payment Services Shopping 233

Inside Retail

APRIL 23, 2024

Hard Yakka Create’s concept is represented by the phrase “We Dig It,” which pays homage to classic workwear traditions while embracing contemporary flair. Hard Yakka Create will be available online and in select retail shops starting May 9.

Accessories 147

Accessories Fashion Shopping 147

Retail TouchPoints

JANUARY 12, 2024

With the Just Walk Out technology, staff members can use their employee badges to pay for items by scanning it at the entrance to the hospital’s food and beverage concessions. Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores.

Payment Services 252

Payment Services Accounting Checkout Apparel 252

Retail TouchPoints

MARCH 25, 2022

Constant interaction with friends on Instagram and TikTok is part of Generation Z’s lives, so there is no question that these social media channels influence what digital natives put in their shopping carts. Shopping with a PC or smartphone only ranks second and third in the PwC study. Shopping Must be Rapid and Streamlined.

Payment Services 271

Payment Services Checkout Shopping Consumer 271

Inside Retail

MARCH 11, 2024

Credible reports suggest The Body Shop Australian business is facing a cashflow crisis as a result of the collapse of the UK parent company. The Body Shop operates about 100 stores in Australia and is said to be the most profitable international arm of the stricken business.

Shopping 290

Shopping Accounting Management Marketing 290

Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

Discount Store 276

Discount Store Shopping ATS Payment Services 276

Retail TouchPoints

APRIL 16, 2024

ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes. Aldi has retrofitted its Aurora, Ill.

Checkout 130

Checkout Supermarket ATS Consumer 130

Retail TouchPoints

MARCH 23, 2021

Verizon Media — a division of Verizon Communications that includes AOL and Yahoo — will launch Yahoo Shops , a combination marketplace and advertising solution. The Yahoo Shops marketplace will feature a personalized digital storefront. Yahoo Shops is unique in that it is part of the larger Verizon digital media ecosystem.

Merchant Services 348

Merchant Services Advertising Payment Services Shopping 348

Retail TouchPoints

SEPTEMBER 6, 2022

Your grandma shops online. A new generation of shoppers, Gen Z, are bending online shopping to their will. At the same time, just to complicate things further for retailers, Gen Z actually likes to shop in physical retail stores, according to the study. Three suggestions: Adapt to where and how Gen Z wants to shop.

Merchant Services 269

Merchant Services Payment Services Finance Shopping 269

Inside Retail

AUGUST 15, 2023

An investigation by the Shop, Distributive and Allied Employees Association (SDA) found that Harris Scarfe did not correctly compensate several employees who were working more than 38 hours a week. “Being paid for all time worked at the correct rate of pay isn’t optional, it’s the law,” said SDA national secretary Gerard Dwyer.

Payment Services 243

Payment Services Shopping Department Stores ATS 243

Inside Retail

OCTOBER 15, 2023

The news came after a prolonged decline in sales post-pandemic that left the retailer unable to pay back increasing debt. The retailer used RetailNext’s software-as-a-service (SaaS) platform to measure consumers’ shopping journeys through the store anonymously, gathering data such as sales figures, traffic figures, customers’ gender and more.

Department Stores 278

Department Stores Finance Grocer Location 278

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

Payment Services 297

Payment Services Point of Sale Checkout Consumer 297

Retail TouchPoints

SEPTEMBER 20, 2023

And many retailers, seeking to snag the best staff, have announced competitive hourly wage rates and flexible payment options that offer anytime access to earned pay. Toward Pay Increases Photo courtesy Amazon Amazon has opened more than 50 new fulfillment centers, delivery stations and same-day delivery sites in the U.S.

Planning 254

Planning Fulfillment Payment Services Location 254

Retail TouchPoints

JANUARY 4, 2023

This, in combination with flexible APIs, will allow brands to integrate their existing services with Shopify’s modular components to create highly customized online experiences while tapping into Shopify’s expertise and customer base — for example, the 100 million Shop Pay customers who have opted in for Shopify’s one-click checkout.

Checkout 272

Checkout Shopping ATS Marketing 272

Retail Gazette

FEBRUARY 27, 2024

M&S has made its biggest-ever investment in pay and family leave policies, raising UK retail pay to at least £12 per hour, marking a 26.3% The retail giant’s £89m investment means that from 1 April, the rate of pay for UK customer assistants will increase from £10.90 increase since March 2022. increase on last year.

Shopping 110

Shopping Management ATS 110

Retail TouchPoints

MARCH 21, 2024

Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. We want to tap into that feeling and bring that forward in terms of a feeling that only shopping at Target can bring.

Consumer 254

Consumer Shipping Planning ATS 254

Retail TouchPoints

DECEMBER 14, 2021

Compliance software solution provider Trusaic has opened the Pay Gap Store , an ecommerce shop that “suggests” prices for customers based on gender and ethnicity. Shoppers whose gender plus race/ethnicity experiences higher pay will be asked to pay more than those who, on average, earn less.

Shopping 255

Shopping 255

Retail TouchPoints

JUNE 22, 2022

The Twitter Shopping ecosystem was created to enable Shopify merchants to utilize Twitter to drive conversions. The partnership builds on Twitter’s Shops features, which launched in March 2022 and allows retailers to display up to 50 items in their own in-app shop.

Merchant Services 276

Merchant Services Payment Services Social Commerce Shopping 276

Retail TouchPoints

MARCH 25, 2022

over its mobile Express Pay shopping app. The Scan & Go technology was introduced to afford an easier shopping experience to customers through scanning and bagging items as they shop, eventually checking out and paying with their mobile devices. Walmart Inc. Walmart Apollo, LLC against BJ’s in U.S.

Checkout 282

Checkout Wholesale Shopping Consumer 282

Retail TouchPoints

JANUARY 30, 2024

The feature, which was first reported by Bloomberg and confirmed by a TikTok spokesperson, uses technology that automatically identifies objects in video content and then links to similar products available in TikTok Shop. Previously, only creators with sizable followings or brands that had set up a TikTok Shop could create shoppable posts.

Promotions 250

Promotions Shopping Location Planning 250

Retail TouchPoints

JANUARY 9, 2024

“Pacsun shoppers are social media savvy and shop our exclusive merch drops with urgency,” said Shirley Gao, Chief Digital and Information Officer at Pacsun in a statement. “We We pay attention to our customers’ desired preferences and listen to them every second of every day — including their expectations of a seamless shopping experience.

Fulfillment 233

Fulfillment Location Shopping ATS 233

Inside Retail

MARCH 21, 2024

Armadale’s High Street has become one of the most expensive shopping destinations in Melbourne and the row of retailers is essentially a who’s who of Australian fashion. All the connotations that come with high street shopping carry through to Armadale’s High Street with its pedestrian walkways lined with shops.

Shopping 246

Shopping Fashion Boutique Grocer 246

Retail TouchPoints

NOVEMBER 13, 2023

That quote can be a guiding mantra for retailers heading into the Q4 shopping season. First, it found 74% of respondents had increased their money-saving methods for online shopping last year, such as using coupons or joining loyalty programs that delivered discounts. year-over-year.

Consumer 308

Consumer Merchant Services Sporting Goods Promotions 308

Retail TouchPoints

DECEMBER 15, 2022

Walmart customers have a new way to shop — by text message. The retailer’s new Text to Shop capability launched Dec. The new Text to Shop service was built by Walmart’s incubation division Store No8 , in partnership with Walmart’s Global Tech team. . “We 14, 2022, and is available for free on iOS and Android devices. .

Shopping 305

Shopping ATS Customer Experience 305

Retail Gazette

MARCH 8, 2024

Tesco has been criticised after a month-long delay to a promised pay rise has left hundreds of staff earning less than the minimum wage. The grocery giant, which employs more than 330,000 workers, revealed this week it was increasing the minimum pay for its shop workers from £11.02

Shopping 111

Shopping ATS 111

Retail TouchPoints

MARCH 31, 2023

The ultimate trust part of the customer journey is paying for a product or service — do it properly and sales will increase. The key advantage is that it offers a wide range of automated capabilities such as digital card usage, points conversion, retail vouchers, loyalty programs and buy now, pay later features.

Payment Services 262

Payment Services Accounting Point of Sale Customer Experience 262

Retail TouchPoints

MARCH 24, 2022

We have built a strong online presence and as we expand into in-person retail, Tulip’s solution will let us conduct reliable outreach to customers, allowing us to send merchandise via the digital catalog and pre-sell using Tulip’s remote pay solution,” said Greg Moss, VP of Operations at AMIRI in a statement.

Clienteling 259

Clienteling Checkout Fashion Customer Experience 259

Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). Shoppers in every age bracket are starting to experiment with this new way to pay.

Payment Services 262

Payment Services Consumer Returns Management 262

Inside Retail

AUGUST 11, 2022

From 5 pm to 7 pm tonight, (Friday), the Aldi Bankstown Central will turn into a takeaway shop, offering shoppers dumplings for $1.44 per serve – less than what some consumers pay for delivery. According to research commissioned by the retailer, almost half (46 per cent) of Aussies pay $15 to $20 on takeaway food per person per order.

Consumer 246

Consumer Shopping ATS Supermarket 246

Retail TouchPoints

AUGUST 7, 2023

Beyond Window Shopping Business customers are consumers too, and they want things on demand and with the convenience of a one-stop shop. Customers benefit from being able to pay as they go for the technology they are consuming. In the B2B space, you can pay a monthly fee for a PC, the software and other products.

Customer Experience 235

Customer Experience Customer Retention Marketing Shopping 235

Retail TouchPoints

JANUARY 2, 2024

Paid Loyalty Programs Will Become More Prevalent More than half ( 53% ) of consumers pay to participate in a loyalty program, up from 32% in 2022 and 17% in 2021, according to the Deloitte Survey. Do I get upgraded or enhanced service [compared to] someone who shops with you just one or twice?”

Drop-Shipping 283

Drop-Shipping Consumer Customer Retention Shipping 283

Retail TouchPoints

OCTOBER 13, 2020

The buy now, pay later option for in-store shopping is gaining traction, with a host of U.S. Retailers including Forever 21 , Finish Line , JD Sports , Levi’s , Skechers , Fresh , APL , Solstice Sunglasses and select DSW stores, are now offering shoppers an in-store buy, now pay later option via Afterpay.

Shopping 223

Shopping 223

Retail TouchPoints

MAY 2, 2023

Workers at the store have cited issues including workplace harassment, substandard pay for the industry below that of independent booksellers, unstable scheduling practices, a lack of structure when it comes to job duties and tasks and favoritism by management.

Department Stores 279

Department Stores Wholesale Management Location 279

Retail TouchPoints

NOVEMBER 28, 2022

Mobile shopping once again played a major role on Black Friday, with 48% of digital sales coming from smartphones, up from 44% in 2021. However, the impact of rising prices was seen in how shoppers chose to pay. The use of buy now, pay later (BNPL) orders rose 78% between Nov. to $15 billion. 19 through Nov.

Payment Services 269

Payment Services Fulfillment Accounting Consumer 269

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 328

Planning Location Shopping Point of Sale 328

Retail Gazette

MARCH 6, 2024

Co-op is giving store colleagues a pay increase to at least £12 an hour as it brings hourly rates in line with the Real Living Wage. The convenience chain said the move represents its biggest ever investment into pay having bumped up rates for shop staff by over 20% in the last two years. increase in pay to £12.00

Management 116

Management Shopping Marketing ATS 116

Retail TouchPoints

AUGUST 3, 2022

Which is great news for consumers who are unabashed fans of buy now, pay later, also called BNPL. Buy now, pay later is short-term financing that allows people to buy everyday items like home goods, electronics and clothes in low to no interest monthly installments — and receive the goods immediately. It’s just…delayed gratification.

Payment Services 255

Payment Services Finance Point of Sale Checkout 255