Retail TouchPoints

JANUARY 27, 2023

The associate experience is a top-of-mind topic for today’s retailers. The baseline hdPhones offer capabilities such as long-range product scanning, which spares associates the trouble of scaling eight -foot shelves to search for products, and advanced communication tools that help associates stay in touch throughout the store.

Management 297

Management Planning Customer Experience Shopping 297

Retail TouchPoints

SEPTEMBER 18, 2023

This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers. Retailers will leverage this moment to focus on operational efficiencies and consumer connection.

Social Commerce 304

Social Commerce Checkout Consumer Point of Sale 304

Retail TouchPoints

JULY 12, 2023

If you’re responsible for wireless, wired and wide area networks, all the noise probably has you searching for answers to how AI, machine learning and automation can help your retail organization. So let’s explore the topic to help you gain clarity. Improving user experiences. Intuitive and effective to use.

Location 240

Location Management Point of Sale Customer Experience 240

Inside Retail

FEBRUARY 22, 2024

The appointment of Amanda Bardwell as Woolworths Group’s next managing director and CEO, effective September 1, marks a historic moment for the parent company of Woolworths Supermarkets and Big W, which reported nearly $65 billion in sales last financial year. She took on her most recent role, as the managing director of WooliesX, in 2017.

Supermarket 264

Supermarket Promotions Management Accounting 264

Retail TouchPoints

MAY 17, 2022

He has approximately two decades of experience in operations, merchandising, supply chain and retail and store operations, including time spent at Target and Gap. . Patel joins GameStop as the retailer attempts its own turnaround effort. His pre-Belk experience includes time at Gymboree asCIO and at Hot Topic and Torrid asCOO.

Store Operations 251

Store Operations Promotions Planning Management 251

Retail TouchPoints

DECEMBER 14, 2020

Retail TouchPoints (RTP), the top media group covering omnichannel retail, has unveiled a new and improved digital experience and expanded content initiative to better serve store designers and experiential retail executives.

Visual Merchandising 265

Visual Merchandising Customer Experience Management 265

Retail TouchPoints

AUGUST 18, 2022

million unfilled retail jobs in the United States. Retail has long struggled with employee retention, losing team members at a fast clip to higher wages, safety concerns and more flexibility. Retail has long struggled with employee retention, losing team members at a fast clip to higher wages, safety concerns and more flexibility.

Employee Engagement 271

Employee Engagement Management Promotions Location 271

Retail TouchPoints

MARCH 15, 2023

Employee experience (EX) has been a hot topic since the start of the pandemic, but there is still a clear divide between organizations that have invested in a comprehensive strategy and those that have not. Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline.

Employee Engagement 263

Employee Engagement Management Point of Sale Planning 263

Retail Gazette

OCTOBER 19, 2023

Fashion will forever be a key topic in sustainability debates. While fashion retailers are implementing changes in store and online, such as selling pre-loved clothes and setting up repair shops, there is still much work to be done. Read what they have to say at Sustainability Beat

Fashion 98

Fashion Management Shopping ATS 98

Inside Retail

OCTOBER 3, 2023

In the leadup to its 40th anniversary, Australian mattress and bedding retailer Forty Winks has rolled out a major rebrand in an effort to build meaningful relationships with the next generation of customers. But the business’ advertising manager Damian Lucas told Inside Retail that sleep has never been as important as today.

Advertising 246

Advertising Consumer Marketing Returns 246

Retail TouchPoints

SEPTEMBER 5, 2023

As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday shopping. Which means now is the time for retailers to reset and reevaluate. They’re likely also emphasizing continual training of new employees, as the retail industry can be quite fickle and turnover is often high.

Customer Experience 233

Customer Experience Consumer Shopping Marketing 233

Inside Retail

DECEMBER 4, 2023

Australian sportswear chain Rebel unveiled the next generation of its experiential store concept , RCX, in Melbourne last week. I think this really takes us to another level, especially being in the sporting capital of Australia,” Gary Williams, Rebel’s managing director, told Inside Retail. Dubbed RCX 2.0, Dubbed RCX 2.0,

Store Layout 264

Store Layout Apparel Boutique Customer Experience 264

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

Fulfillment 267

Fulfillment Social Commerce Customer Retention Consumer 267

Inside Retail

JUNE 15, 2022

Customers visiting Ikea Kaarst, Ikea Duisburg, and Ikea Munich-Eching can see Infarm herbs such as dill, curly parsley, and Italian basil growing in modular, in-store vertical farms. Its modular technology system enables the implementation of vertical farms of varying sizes, and its products are sold in more than 1850 stores around the world.

Management 130

Management ATS 130

Retail TouchPoints

DECEMBER 8, 2023

The CTV content environment also has improved: “ Some of the best shows out there you can only get in streaming, so you’re not sacrificing quality by moving into this space ,” said Taylor Ash, General Manager of CTV Inventory Development at demand-side platform The Trade Desk in an interview with Retail TouchPoints. “In

Advertising 313

Advertising Marketing Consumer Shipping 313

Retail TouchPoints

FEBRUARY 17, 2021

As a result, retailers needed to reshape their ordering options and, in some cases, the entire layout of their stores. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy. As soon as COVID-19 and the ensuing stay-at-home orders first hit the U.S.

Target Market 241

Target Market Marketing Kiosk Promotions 241

365 Retail

APRIL 10, 2024

Sephora is expanding its footprint in the UK with the announcement of two new store openings in Newcastle this autumn, following the successful launch of a store in Manchester earlier in the year. Beyond offering a wide range of products, the new Sephora stores in Newcastle will provide customers with immersive beauty services.

Shopping 65

Shopping Beauty and Health Location Management 65

Retail Focus

NOVEMBER 3, 2023

The full transformation of the retail business into the digital space opens up a new world of opportunities. The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service. Allowing retailers to track product movement.

Supply Chain Management 130

Supply Chain Management Customer Experience Consumer Management 130

Inside Retail

JULY 26, 2022

The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body, which represents over 100,000 shopfronts or online stores nationwide and almost two-thirds of Australia’s $360 billion sector. Founded as the Master Retailers Association of NSW in 1903, it has had many iterations since then.

Payment Services 246

Payment Services Department Stores Supermarket Fashion 246

Retail TouchPoints

APRIL 21, 2022

Retail industry professionals know how vital it is for them to stay abreast of the latest consumer and societal trends. Building the Next Billion Dollar Ad Platform: Lessons from Retail Media Giants. Maximizing Retail Media Networks. Activating In-Store Communities with Events, Experiences and Inclusion.

Retail Trends 275

Retail Trends Social Commerce ATS Consumer 275

Inside Retail

MAY 30, 2021

Talking about our break entitlements was generally a taboo topic at work, so we avoided bringing it up with managers. Whenever I asked managers about paid rest breaks, they told me that we didn’t get those because we got a free drink instead.”. I felt like I couldn’t speak up about this issue or any issues at work,” he said.

Management 246

Management ATS Shopping 246

Retail Focus

AUGUST 15, 2023

The store launch event saw TV presenter and Arsenal fan Nicole Holliday host a store Q&A session with Nketiah, who grew up playing football in London. They covered topics such as what it takes to become a professional athlete in London and his advice to other aspiring athletes in their journey to compete.

Apparel 130

Apparel Location Management ATS 130

Retail Focus

JULY 6, 2021

Boots Hearingcare , the UK’s private hearing care provider, opened its new flagship World of Hearing store in Welwyn Garden City on Wednesday 30 June. After opening stores across Europe, the fitting on the UK-first store took place earlier this year in the former Boots Opticians store on Howardsgate.

Location 162

Location Management ATS 162

Retail TouchPoints

JANUARY 18, 2024

The ubiquitousness of the topic alone says something, and the themes and commentary that arose throughout the show say even more. Here are some of the key themes and commentary around AI collected by the Retail TouchPoints editorial staff from sessions at the 2024 NRF Big Show: 1. The possibilities are really endless.”

Merchant Services 292

Merchant Services ATS Customer Experience Marketing 292

Wiser

MARCH 3, 2020

The 2020 Category Management Association and Shopper Insights Conference is in the bag! Hundreds of b rands, retailers, man ufacturers, and others met up in Dallas for three days of networking and educational seminars. . 1: In-Store Execution . Therefore, this became a big topic at CMA/SIMA 2020. 2: A Lack of Budget

Management 128

Management ATS Marketing Promotions 128

Retail Focus

APRIL 24, 2023

The 11 th year of the CX Retail Exchange , 11-12 July 2023, will invite senior customer experience leaders in retail to the Hilton, Syon Park, to explore the biggest challenges and solutions in the industry. Our sessions and presentations are topical and current, delivered by big-name experts.

Customer Experience 162

Customer Experience Social Commerce Checkout Returns 162

Retail TouchPoints

FEBRUARY 8, 2022

The new year is kicking off with plenty of challenges for consumers, retailers and CPG brands alike — and it seems we’ll start another year under a cloud of uncertainty. With the retail landscape changing fast, brands should be leveraging product promotions to remain competitive. No Time to Waste in 2022.

Promotions 279

Promotions Marketing Consumer Planning 279

Retail Focus

AUGUST 23, 2021

Boots Hearingcare has confirmed that it has opened within the new Boots store at Edinburgh’s St James Quarter Shopping Centre. Our long-term goal is to break down the barriers that have been historically in place with the topic of hearing care and how we communicate that message to the wider population and those people that need help.

Shopping 147

Shopping ATS Management 147

Inside Retail

DECEMBER 15, 2021

I’m originally from the US so I see both sides of the coin, but in terms of the landscape of affiliate marketing, in Australia, it’s still a bit of a taboo topic.”. How affiliate marketing can benefit existing retailers. There is no minimum turnover to maintain the store, and no sign-on fee as multinationals usually impose.

Marketing 264

Marketing Payment Services Wholesale Apparel 264

Retail TouchPoints

JANUARY 18, 2022

Diversity is a vast topic with any number of challenges — but also with potential solutions that can build on each other to build a stronger whole. Two sessions at NRF examined these challenges from equally important angles: the retailer looking to expand diversity and the minority entrepreneur looking to build their brand.

Payment Services 234

Payment Services Apparel Fashion Promotions 234

Retail Focus

NOVEMBER 8, 2021

Poppy Lomax, Buying Manager for Womenswear at Harrods, said: “ Over recent years, there has been a huge increase in creative output from the Chinese luxury industry, and this growth has been really exciting to watch. I am thrilled that Chenpeng now has a home at Harrods, a store synonymous with the best in class.”.

Fashion 331

Fashion Returns Planning Management 331

Inside Retail

DECEMBER 20, 2023

Societal pressures and a sense of entitlement suggest that this Christmas period will be a challenge for retailers to manage theft and customer aggression. The need for continued vigilance and innovative approaches towards retail crime prevention is essential to maximise retail profits and workers’ safety.

ATS 130

ATS Management Customer Experience Department Stores 130

Inside Retail

OCTOBER 4, 2023

Earlier this year, Foot Locker unveiled a plan to drive long-term growth in the business by investing in new store formats and technology, right-sizing its retail footprint, embracing sneaker culture and deepening its relationship with customers.

Customer Experience 130

Customer Experience Returns Inventory Management Planning 130

Wiser

FEBRUARY 21, 2024

As the world navigated the complexities brought on by COVID-19, retail strategies had to evolve rapidly to maintain a competitive edge. By leveraging data-driven insights and fostering a culture of innovation, these brands have been able to swiftly adapt and prioritize retail execution to stay ahead in the industry.

Inventory Management 78

Inventory Management Retail Trends Consumer Promotions 78

Inside Retail

NOVEMBER 26, 2023

Japanese retailer Muji unveiled its largest flagship store in Southeast Asia, with the recent reopening of Muji Plaza Singapura in the heart of Singapore, following a transformative makeover. We hope anyone who visits will think that ‘Singapore’s Muji is the best in the world!’,” he told Inside Retail.

Fashion 130

Fashion Shopping Promotions Marketing 130

Retail TouchPoints

DECEMBER 15, 2020

Retail store owners have unique obstacles to overcome. Brick and mortar retailers of all sizes have enough challenges as it is — many people turned to online shopping during COVID-19 as an alternative to retail store visits, while many cities mandated residents to stay home. Fitting Room Disinfection.

Apparel 264

Apparel Accessories Shopping Fashion 264

Retail Bound

APRIL 13, 2024

Welcome back, retail enthusiasts! One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked.

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Drop-Shipping Shipping Merchant Services Payment Services 97