Retail TouchPoints

DECEMBER 15, 2022

During the pandemic, people dramatically changed the way they viewed products and services and the way they shopped, and this trend is set to continue and evolve in the days to come. A real-time CDP will help retailers keep track of customer behavior across channels to provide a ‘phygital’ or ‘omnichannel’ experience to customers.

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Kiosk Customer Experience Marketing Shopping 234

Retail TouchPoints

AUGUST 10, 2022

Retailers are facing a dilemma. Retailers can escape inflation’s grasp, and counter revenue erosion — but to do so, they must look far beyond their balance sheets. With UK inflation rising to 9.1% , its highest levels in 40 years, it’s no wonder that total UK retail sales in May declined by 1.1% compared to May 2021.

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Consumer Customer Experience Promotions Fashion 267

Retail Gazette

JULY 3, 2023

Retailers including Morrisons and Sainsbury’s have i ntroduced barriers in self-scan areas in some stores, where proof of purchase is required before they can exit. One Twitter user exclaimed at the time: “ Some Sainsbury’s have adopted a system where you must scan a receipt to be allowed out of self scanning areas.

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Checkout Supermarket Fashion Shopping 111

Star Miconics

AUGUST 24, 2022

Star’s mPOP® (mobile point of purchase) remains the industry’s number one hybrid POS solution that combines a cash drawer and printer peripheral into one simplified and stylish system. This compact and fully integrated peripheral is ideal for tablet- and mobile device-based POS (mPOS) systems.

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Point of Sale Management Shopping 52

Retail Focus

OCTOBER 7, 2021

Situ Live, an exciting and immersive consumer experience, which reimagines the traditional commercial retail model, is has opened the doors to the UK’s first discovery playhouse, at Westfield London. Retail needs reinvigorating as endless rows of boxes on shelves are boring. The Situ Live Experience.

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ATS Checkout Consumer Shopping 189

Inside Retail

NOVEMBER 1, 2021

Last year, 40-year-old Australian furniture retailer Freedom underwent a significant turnaround, which involved a major rebrand, a return to its design-led roots and a focus on omnichannel. Inside Retail : The last time we talked, 18 months ago, Freedom had just undergone a major turnaround. We launched that roadmap in March 2020.

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Checkout Visual Merchandising Shopping Employee Engagement 246

365 Retail

APRIL 26, 2023

Now more than ever, the retail space is increasingly competitive as online shopping and franchises fill the market. Notably, digital solutions are no longer just for the major retailers as we’re seeing more and more smaller businesses beginning to embrace digital technology within their business model.

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A1 Retail

JANUARY 18, 2024

The new four-piece collection, which will be available in selected stores, has been unveiled alongside plans from the retailer to drive change across its business and stores to better serve disabled colleagues and customers.

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Fashion Shopping Customer Experience Consumer 59

Inside Retail

JULY 8, 2021

The rise in aggressive customer behaviour towards retail workers has prompted the launch of a new support service delivered by Transitioning Well, in partnership with WorkSafe Victoria and the Australian Retailers Association. The only training we have had is when someone comes in and asks us for the till.

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Supermarket Department Stores Management Checkout 246

A1 Retail

OCTOBER 6, 2021

Situ Live, an exciting and immersive consumer experience, which reimagines the traditional commercial retail model, is excited to open the doors (Monday 4th October) to the UK’s first discovery playhouse this autumn, at Westfield London. Retail needs reinvigorating as endless rows of boxes on shelves are boring.

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ATS Consumer Shopping 59

A1 Retail

SEPTEMBER 14, 2021

Situ Live, an exciting and immersive consumer experience, which reimagines the traditional commercial retail model, is excited to open the doors to the UK’s first discovery playhouse this autumn, at Westfield London. Retail needs reinvigorating as endless rows of boxes on shelves are boring.

ATS 59

ATS Consumer Shopping Planning 59

Retail Focus

MAY 2, 2023

TRILUX’s new lighting concept for Marks and Spencer food halls was designed to create a “bigger, better, fresher” shopping experience and bring the market feel to life. Marks and Spencer, a leading British retailer, wanted to bring a fresh, new look to its Food Halls.

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Shopping Supermarket Point of Sale Marketing 130

Shopper Motion

MARCH 10, 2020

These are questions retailers try to answer in order to figure out how best to serve their customers. Over the years, retailers have always based their analysis on the volume of sales obtained at the end of each designated period. How were the various purchase decisions reached or what factors influenced one purchase over the other?

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Supermarket Accounting Shopping Location 52

Retail TouchPoints

DECEMBER 12, 2023

Add it all up and it’s clear that the timing duration, and location of holiday shopping is not like the old days. In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? And retailers are turning to AI to help.

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Markdowns Retailing Pricing Promotions Fulfillment 269

Retail Geek

OCTOBER 20, 2021

Episode 278 is the worldwide release of Adobe’s Holiday Shopping Forecast for 2021. In this episdoe we get the very first look at Adobe 2021 Holiday Shopping Forecast. This is a deep dive on digital shopping behaviors based on Adobe Analytics, which analyzes 1 trillion visits to retail sites and over 100 million SKUs.

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Payment Services Consumer Apparel Shopping 97

365 Retail

MARCH 1, 2024

Customer behaviour monitoring isn’t a new concept for the retail sector. When it comes to shopping in a physical store, however, many consumers expect a much higher level of privacy. So, what does in-store customer analysis look like, and how is it changing the in-store experience for workers and retailers alike?

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Payment Services Shopping Accounting Consumer 52

Inside Retail

JULY 13, 2021

Bio-mechanics aside, there are tons of reasons to smile in retail; like the fact that it makes people feel welcomed and tells them that you are a friendly individual that can assist them! READ: Sales Coaching Tips for Retail Managers. The post Five reasons why smiling is important in retail appeared first on Inside Retail.

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Management Shopping ATS 246

Retail Geek

JULY 9, 2021

I feel like more than half my life right now is retail media networks so they are super trendy and the dirty secret is most of them. Are not very high volume yet right like the retailers are investing all this money and collecting ad dollars but they don’t actually have. And / Benedict’s point like I do think.

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Shipping Merchant Services Fulfillment Wholesale 98

Inside Retail

SEPTEMBER 29, 2023

In August, he left the business and his role as group CEO of DFI Retail Group, handing over the reins to his successor Scott Price, an executive with 25 years of global experience in retail, logistics and FMCG, most recently as president of international at UPS.

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Retail Geek

AUGUST 1, 2022

But but I you know caveat that with they’re not super exciting just because of the math that causes them to be artificial intelligence their super exciting because they help people find more stuff to buy and have more successful shopping trips. 8:11] I’ll call it you know three to four and a half points so being up 8.8

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Merchant Services Consumer Apparel ATS 52

Retail Geek

APRIL 7, 2023

Key Themes At ShopTalk this year: Retail Media Networks Social Commerce and Shoppable Video Artificial Intelligence Retailers Becoming Plaforms Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

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Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

FEBRUARY 8, 2024

Episode Summary: In this episode, Jason Goldberg and Scot Wingo dive deep into Amazon’s fourth-quarter results for 2023, analyzing the company’s performance in various segments such as retail, offline and online sales, marketplace, AWS, and advertising. Amazon probably represented 24% of ALL retail growth in the US in 2023.

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Fulfillment ATS Advertising Marketing 65

Retail Geek

FEBRUARY 3, 2022

Jason: [3:09] You do yeah well no retail grew 18%. Scot: [3:11] Retail grew 80% okay so that was kind of the watermark and then e-commerce grow a little bit more is that correct like 21 or so. Google’s proposed alternative to the third-party cookies was this cohort based system that they called flock and. ordinarily.

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Fulfillment Drop-Shipping Merchant Services Advertising 52

Retail Geek

AUGUST 20, 2022

Episode 295 is a recap of Walmart and Target earnings for Q2 2022, as well as USDC July retail data. Episode 295 is a breakdown of Walmart and Target Q2 earnings, as well as the US Department of Commerce retail sales data for July. Obviously in China a lot of people shop in the Chinese version of Tik-Tok which is called do Hyun.

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Consumer Wholesale Drop-Shipping Social Commerce 83

Retail Insider

MARCH 8, 2021

Brought to you by Retail Insider and Flooid. The Story: You know those little fishes who swim alongside whales and nibble up their scraps and generally make use of their eco-system so that they have developed a symbiotic relationship over eons, which benefits them both. The Name: Thrasio. That’s a bit like Thrasio. Whoa there.

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Fulfillment Marketing Accounting Customer Experience 52

Retail Geek

JUNE 11, 2021

In episode 266 we interview Marc Hostovsky, CEO of Monoan an innovative new “Native Retail” concept. Marc Hostovsky , CEO of Monoan an innovative “Native Retail” concept. My interest in this concept of native retail came about. Marc: [1:44] Yeah sure so I was an early employee at jet.com.

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Merchant Services Payment Services Management Drop-Shipping 95

Retail Geek

JANUARY 22, 2021

5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). Retailer offers viable health alt insurance option to consumers. Retail Media > $20B. Shop owners better than Prime 10 times as many subscribers I. Marc Lore leaves Walmart. No on growth, yes on Marc Lore (0.5). 2021 Predictions.

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Payment Services Drop-Shipping Merchant Services Returns 73

Retail Geek

FEBRUARY 18, 2022

In this episode to do a deep dive into all the elements of Amazon’s supply chain, how it compares to other third party logistics providers, and most importantly if and how other retailers should think about competing against the enormous advantage that Amazon’s logistics infrastructure provides. Scot: [14:02] Yeah.

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Fulfillment Drop-Shipping Shipping Dead-Stock 59

Retail Geek

JUNE 13, 2022

Impact of App Tracking Transparency (ATT) on advertising platforms Shopify vs. Facebook Retail Media Networks Q1 2022 US Department of commerce data and trends Audience questions (including buy now pay later). After the meetings we’d go to a bar and we would just talk shop about what was going on in Scotts Valley.

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Fulfillment Shipping Merchant Services Advertising 52

Retail Geek

JULY 26, 2023

And yeah the they also are doing well you know we haven’t talked a lot about them lately but they’ve expanded from a apparel retailer to a broad set of categories including consumer electronics and they’ve launched a third-party Marketplace on the US. Amazon Walmart Target Tim ooh Incheon. Scot: [13:37] Wow.

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