Retail Times

DECEMBER 21, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As 2023 comes to a close, IKEA Retail has revealed the most searched for items this year. From iconic […] If you want more information Retail Times get in touch!

Consumer 45

Consumer 45

365 Retail

MAY 2, 2023

Exclusive data from Kin + Carta and Google Cloud has revealed that 85% of the UK’s largest retailers see “search relevancy” as their biggest challenge regarding product discovery on their ecommerce sites. Search relevancy” topped the results by a significant margin, followed by “low conversion rates” at 35%.

ATS 59

ATS 59

Retail TouchPoints

APRIL 17, 2024

Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain. Traditional keyword searches fall short, but with gen AI fueled by massive data sets, a system like Lucidworks Fusion can quickly deliver precise answers. Many retailers grapple with insufficient product data.

Target Market 290

Target Market Marketing Consumer Customer Experience 290

Retail TouchPoints

MARCH 24, 2023

Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities and AI innovations on their sites. Enterprise brands on Shopify can now access Google Cloud’s Discovery Al solutions directly through Commerce Components , Shopify’s enterprise retail solution.

Merchant Services 302

Merchant Services Shopping Apparel Fulfillment 302

Retail Smart Guys

APRIL 16, 2023

If you are looking for the best restaurant nearby, searching for home cleaning tools, or seeking tips on dealing with finances, typically, you resort to Google as your search engine. Given this, how can businesses maximize social media as search engines? Don’t get left behind in the ever-changing digital landscape.

Target Market 52

Target Market Finance Advertising Promotions 52

Retail TouchPoints

JULY 21, 2023

These are words often used to describe ecommerce sites, despite the rapid evolution of digital technology. “There’s nothing special about ecommerce,” said Matt Maher, Founder of M7 Innovations in an interview with Retail TouchPoints. “As

Returns 237

Returns Outdoor Consumer Shopping 237

Retail Dive

MARCH 22, 2024

Retail leaders cited improved accuracy and relevance as the two biggest roles AI can play, according to Algolia and Coleman Parkes Research.

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Retail TouchPoints

MARCH 18, 2024

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council , retail executives estimate that 36% of their employees already are using generative AI today, with that figure projected to rise to 45% by 2025.

Store Operations 302

Store Operations Shopping Marketing Management 302

Retail Times

MARCH 24, 2023

Ahead of Shoptalk 2023, one of the retail industry’s most important events, Shopify Inc., and Google Cloud have announced a new integration that enables retailers using Commerce Components—Shopify’s enterprise retail solution—to leverage Google-quality search capabilities and AI innovations.

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Retail TouchPoints

OCTOBER 9, 2023

The tools already launched include enhanced search via the use of generative AI, a new beauty try-on experience and a voice assistant in the retailer’s app. A new beauty try-on experience that adjusts based on different skin tones and face shapes.

Shopping 264

Shopping 264

Retail Wire

MAY 4, 2021

A growing number of retailers are using livestream shopping events in an attempt to drive sales in a format that appeals to consumers. Success in this arena remains far from certain as American consumers have, by and large, not taken to shopping via livestreams.

Consumer 130

Consumer Shopping 130

Retail TouchPoints

JUNE 20, 2023

The world’s largest search companies — so far, Microsoft, Google and Baidu — are the pioneers of generative AI. However, one internet giant that has not yet entered the conversation is Amazon, which stands to benefit tremendously from generative AI-powered search. Presently, ecommerce search is primarily keyword-based.

Shopping 305

Shopping Returns Location Management 305

Retail TouchPoints

SEPTEMBER 19, 2023

Customer experience (CX) optimization is a necessity for ecommerce retailers and other online businesses that want to convert visitors, drive sales and cultivate customer loyalty. For example, many websites could quickly improve their CX by adjusting their site search functionality. The most common missing element: error tolerance.

Customer Experience 262

Customer Experience Checkout Marketing Spend Consumer 262

Retail TouchPoints

SEPTEMBER 18, 2023

This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers. Retailers will leverage this moment to focus on operational efficiencies and consumer connection.

Social Commerce 299

Social Commerce Checkout Consumer Point of Sale 299

Retail TouchPoints

MARCH 19, 2024

The online eyewear retailer, which sells in both B2B and B2C channels and is working with brick-and-mortar retailer U.S.Vision , has categorized approximately 3,000 SKUs since adopting the PIM solution, with more in the pipeline.

Management 243

Management ATS 243

Retail TouchPoints

SEPTEMBER 28, 2023

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. However, most ecommerce retailers today have already invested in personalizing their online shopping experience — so why are retailers still struggling with customer loyalty and sales?

Shopping 264

Shopping Customer Experience Accessories Marketing 264

Retail Times

APRIL 28, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Retail Times - Retail news, reports, analysis & comment

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56

Retail TouchPoints

FEBRUARY 28, 2024

Authentic , formerly known as Authentic Brands Group, has partnered with Fast Simon to help enhance merchandising, personalization and search capabilities across its extensive portfolio of brands. The Fast Simon solution is designed to enhance online retailers’ merchandising with smart collections and visual merchandising.

Visual Merchandising 226

Visual Merchandising Shopping Management Consumer 226

Retail TouchPoints

APRIL 12, 2023

UK-based urban streetwear brand SikSilk saw a 25% increase in ecommerce purchases from on-site search and a 36% drop in site exits from its search pages after implementing AI-powered site search technology. Queries containing words such as colors were among the most problematic, according to Longshaw.

Dead-Stock 282

Dead-Stock Management ATS 282

Inside Retail

JANUARY 8, 2024

Pinterest recently forecasted the biggest consumer-led trends for 2024 with its Pinterest Predicts report using its search engine database which has over 400 million monthly users. Now, brands across the retail industry are trying to keep up with consumer behaviour – not vice versa.

Consumer 245

Consumer Beauty and Health Accessories Fashion 245

Retail TouchPoints

OCTOBER 19, 2022

The buy now, pay later (BNPL) firm has launched a series of new products under the Klarna Spotlight banner, all aimed at strengthening the company’s position as “a true shopping utility for consumers and a growth partner for retailers.” Among the new tools available to Klarna users and merchants are: Search and Compare.

Merchant Services 280

Merchant Services Shopping Drop-Shipping Checkout 280

Retail TouchPoints

JANUARY 4, 2023

Like the Macy’s Christmas window displays of the 1950s, retailers can find ways to pique the customer’s interest and add a little inspiration to the online purchasing process. While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index.

Comparison Shopping 270

Comparison Shopping Consumer Shopping Customer Experience 270

Inside Retail

FEBRUARY 16, 2022

Your on-site search bar is one of the most popular ways for customers to find what they are looking for on your site. However, most e-commerce businesses treat search as an infrastructure cost like web hosting. The search box may seem innocuous, but it can be a sales and conversion powerhouse! The challenge for retailers.

Returns 360

Returns Marketing ATS 360

Retail Dive

DECEMBER 21, 2022

Learning from larger chains facing inventory issues, small and midsize businesses are working to better predict what they need.

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99

Retail TouchPoints

DECEMBER 20, 2021

As retailers race to increase their ecommerce capabilities to meet this blended opportunity, those that seamlessly offer consumers what they want, when they want, regardless of how they are shopping — whether on mobile, social, or in-store — will win. Search provides a unified view and helps retailers bridge an omnichannel experience.

Consumer 355

Consumer Shopping Accessories Promotions 355

Retail TouchPoints

DECEMBER 8, 2023

Audience Targeting “ Connected TV has become the next scalable performance marketing channel, right alongside paid search and paid social ,” said Brickler. in an interview with Retail TouchPoints. These are companies that cut their teeth buying media on social media platforms and search. That is beginning to be possible on CTV.

Advertising 310

Advertising Marketing Consumer Shipping 310

Retail TouchPoints

JULY 20, 2022

While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of change. Where does that leave retailers today, especially as they develop their holiday plans and finalize their budgets for 2023? The result? Loyalty programs.

Consumer 265

Consumer Customer Experience Inventory Management Shopping 265

Retail TouchPoints

MARCH 21, 2023

Large Language Models (LLMs) and transformers will change search habits. One of the reasons this technology promises to be so disruptive is that as it becomes more widespread, it has the potential to change how we search — at least in some situations. With transformers and LLMs, these terse and stilted searches become less necessary.

Returns 288

Returns Accounting Customer Experience Marketing 288

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results.

Merchant Services 240

Merchant Services Advertising Shipping Shopping 240

Retail TouchPoints

APRIL 15, 2024

In today’s retail industry, marketers are under tremendous pressure to hone their strategies in order to elevate their digital presence above that of competitors. It’s crucial for retail marketers to adapt accordingly. Fortunately, retailers can learn valuable lessons from the most digitally sophisticated retail brands.

Sporting Goods 130

Sporting Goods Management Marketing Consumer 130

Retail TouchPoints

SEPTEMBER 7, 2023

The updates include new features for retailers that use the Instacart Storefront solution to power their ecommerce; updated functionality for its Caper Carts smart shopping carts; and a new app for Shopify that gives CPG brands access to Instacart Ads. And good data is the foundation for good AI solutions for retailers,” Sharma added.

Grocer 241

Grocer Accounting Advertising Shopping 241

Retail TouchPoints

MARCH 19, 2024

“Regardless of the measurement methodology, we are seeing a return for retail advertisers that’s 1.6X TikTok also has reported that the platform delivers an online retail ROAS that is 3.5X more efficient than other online video channels, such as YouTube , while retail ROAS for offline conversions is 1.9X

Merchant Services 259

Merchant Services Advertising Shopping Promotions 259

Retail TouchPoints

MAY 11, 2023

Senate next week about potential regulation surrounding generative AI, Google leaned into the tech at its annual I/O conference for developers , announcing plans to use generative AI to enhance a number of its core experiences, including search.

Shopping 275

Shopping Accounting Advertising Consumer 275

Retail TouchPoints

NOVEMBER 7, 2023

A new dedicated Deals page in Search will bring together millions of on-sale items, and new features in Chrome are designed to help shoppers ensure they’re getting the best price on whatever product they have their eye on. It’s no secret that holiday shoppers this year are looking for deals , and Google wants to help.

Markdowns 224

Markdowns Promotions Apparel Shopping 224

Retail TouchPoints

JANUARY 9, 2024

Google Shopping ads are now accessible to Instacart ’s advertising partners, which can leverage Instacart’s retail media data. This means that CPG advertisers that work with Instacart can now activate Google Shopping ads powered by Instacart’s first-party data and closed-loop insights to reach consumers searching for products on Google.

Shopping 262

Shopping Advertising Consumer Promotions 262

Retail Dive

MARCH 31, 2022

The tech giant pitched the feature as a solution to search-based cart abandonment on e-commerce sites.

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119

Retail TouchPoints

JUNE 16, 2023

Google’s ever-changing SERP (search engine results page) landscape and intense competition pose a significant challenge for brands, retailers and advertisers striving to maximize their return on ad spend (ROAS). As a result, it is crucial to stay up to date on Google’s updates to maintain an effective search strategy.

Advertising 263

Advertising Marketing Location Consumer 263