Retail TouchPoints

MAY 8, 2024

Ecommerce sales are expected to hit $6.3 One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately create frustration for shoppers.

Merchant Services 206

Merchant Services Advertising Customer Experience Marketing 206

Inside Retail

DECEMBER 12, 2023

Everything is in readiness for the post-Christmas sales, and you’re looking forward to a few weeks of bliss before you start it all again. Illuminate your data In the age of data-driven decision-making, analytics plays a pivotal role in shaping successful digital strategies. That’s right, it’s December.

Marketing 246

Marketing Planning Customer Experience Consumer 246

Wiser

MAY 6, 2024

In the fast-paced retail industry, strategic assortment optimization is essential for maintaining relevance and profitability. Retailers are constantly required to adjust to changing market trends, consumer preferences, and competitive dynamics. A lower BSR indicates higher popularity and sales, reflecting strong consumer demand.

Shipping 78

Shipping Promotions Marketing Consumer 78

Wiser

MAY 14, 2024

The challenge of effectively utilizing physical space to maximize product performance and customer satisfaction is a familiar struggle within the retail industry. Moët Hennessy’s commitment to overcoming these challenges involved a strategic initiative to link granular KPIs collected at the store level with sales and shopper insights.

Store Layout 78

Store Layout Consumer Location Planning 78

Retail Focus

NOVEMBER 1, 2023

Phantom inventory is causing UK shoppers to experience out-of-stocks, with poor product availability negatively impacting sales and long-term customer loyalty, according to the latest data from Retail Insight , the leading provider of store operations execution software.

Grocer 147

Grocer Store Operations Supermarket Shopping 147

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

Customer Experience 242

Customer Experience Returns Shipping Consumer 242

Retail TouchPoints

AUGUST 22, 2022

Retail used to be simple: retailers found a store format that worked and then simply opened more stores. For most retailers customers were anonymous, but same-store sales were a great proxy for customer relevance. Additionally, retailers also had a relatively small set of tactical levers to pull.

Markdowns 194

Markdowns Promotions Management Marketing 194

Retail TouchPoints

JANUARY 6, 2022

We’re well past the point of personalized consumer experiences simply being “nice to have.” They have tons of data at their disposal, but marketing teams struggle to make sense of it all. If your team is poring over data to create audience segments, you might end up with 10 to 20 of them.

Consumer 282

Consumer Marketing Spend Marketing Returns 282

Retail TouchPoints

JULY 20, 2022

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

Shipping 293

Shipping Merchant Services Payment Services Consumer 293

Retail TouchPoints

JANUARY 5, 2022

As the country continues its transition to a post-pandemic reality, future business success hinges upon accounting for changing consumer dynamics and taking a data-led approach to retail site selection. Consumer Behavior has Changed. By and large, people are remaining within a closer proximity of home as remote work continues.

Location 228

Location Accounting Consumer Marketing 228

Inside Retail

MAY 8, 2022

Annalect’s latest Marketing Mix Modelling (MMM) analysis 1 took a deep dive into the world of Aussie retail and it’s borne out a lot of the behaviour I describe above. Locally, the retail industry sustained substantial growth throughout the first pandemic affected year (2020-2021). It turns out I’m not the only one.

Advertising 264

Advertising Beauty and Health Marketing Consumer 264

Retail TouchPoints

FEBRUARY 28, 2023

Whether they’re choosing lower-cost private-label items at the grocery store, cutting back on discretionary apparel purchases or spending less on electronics, persistent price increases are top-of-mind for shoppers across all retail sectors. Seizing the Moment That opportunity lies in the retail loyalty program.

Promotions 244

Promotions Consumer Marketing Location 244

Retail TouchPoints

NOVEMBER 2, 2021

Companies need to view their apps as a vehicle that not only generates sales but builds their brand. Map Customer Journeys for Data-Driven Mobile Marketing. In this day and age, it is imperative that retailers with a digital strategy implement customer journey mapping. Perhaps you’ve heard of the experience economy.

Point of Sale 278

Point of Sale Marketing Customer Experience Promotions 278

Inside Retail

MARCH 7, 2023

he past two years brought an unprecedented boom in M&A activity across the retail sector. Many retailers not only enjoyed record profit margins, many of those that sold their business achieved extraordinary outcomes. So how do you get your retail business ready for a transaction?

Payment Services 244

Payment Services Planning Consumer Accounting 244

Retail Minded

MARCH 16, 2024

Struggling to keep up with the pace of modern retail? The retail landscape is evolving rapidly, and maintaining productivity can feel like chasing a moving target. Retailers are discovering that AI can do more than just data analysis. You’re not alone.

Checkout 98

Checkout Inventory Management Clienteling Point of Sale 98

Inside Retail

MARCH 20, 2024

In an era marked by economic flux and shifting consumer preferences, the global retail landscape stands at a pivotal juncture, ripe with both challenges and opportunities. China is the world’s largest retail market, accounting for almost 50 per cent of global retail transactions. It was valued at $3.8

Retail Marketing 130

Retail Marketing Marketing Social Commerce Consumer 130

Retail Times

OCTOBER 30, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Retail Times - Retail news, reports, analysis & comment

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85

Retail Focus

AUGUST 4, 2023

The latest data from the RTT Retail Health Index , the industry’s only comprehensive, sector-level quarterly benchmark of retail performance, predicts retail health will dip -1 index point in Q3 to 69 points. percentage points quarter-on-quarter.

Consumer 130

Consumer Management Marketing ATS 130

Retail TouchPoints

JUNE 23, 2023

The growth of edge computing in retail is undeniable, as more devices are connected in stores and more applications depend on the data they create. Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. I’ll help you decide.

Payment Services 248

Payment Services Customer Experience Promotions Point of Sale 248

Inside Retail

MAY 11, 2022

Below are some of the key points you need to keep in mind to perfect your planning. If black long-sleeve tops are currently selling, well then you want to ensure you have more of this product coming or you’ll miss a sales opportunity. Similar to the category analysis above, data always wins. topic to review.

Planning 130

Planning Retailing Pricing Fashion Location 130

Retail TouchPoints

MAY 3, 2023

The days of third-party data are over. The cookieless future has settled and users worldwide demand their data be kept private. In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. Still, many questions remain. trillion in value.

Customer Experience 219

Customer Experience Target Market Marketing Management 219

Inside Retail

SEPTEMBER 13, 2022

Australian retailers generally fared well over the last 18 months during the Covid-19 pandemic, despite temporary store closures as part of government-imposed lockdowns, although headwinds may be on the horizon. Recent data showed there are approximately 130 vessels awaiting berth compared to more than 300 vessels only a few months ago.

Net Profit 278

Net Profit Payment Services Specialty Store Fast Fashion 278

Inside Retail

MARCH 10, 2024

By making its five-blade razors in a legacy German razor factory, which the founders had purchased, the brand was able to sell its razors at a more accessible price point without compromising on quality. The company launched its namesake men’s grooming brand in 2013 with a subscription-only online model and differentiated product offering.

Marketing 130

Marketing Returns Consumer Management 130

Retail TouchPoints

SEPTEMBER 19, 2023

Customer experience (CX) optimization is a necessity for ecommerce retailers and other online businesses that want to convert visitors, drive sales and cultivate customer loyalty. Whatever the reason, the data illustrates the importance of understanding what your particular customers want.

Customer Experience 232

Customer Experience Checkout Marketing Spend Consumer 232

Retail TouchPoints

FEBRUARY 2, 2022

In fact, there’s no reason you should be missing dinner any night of the week to deal with the data dilemma when it comes to pricing. In fact, there’s no reason you should be missing dinner any night of the week to deal with the data dilemma when it comes to pricing. I don’t have all the data I know I should have, is that OK?

Retailing Pricing 210

Retailing Pricing Markdowns Accounting Outdoor 210

Inside Retail

MAY 1, 2023

Major retailers such as Amazon and Walmart have been leveraging data for some time to enhance their customer experiences. But recent technological advances are not only making data analytics much more powerful but are also making the technology more available to smaller retailers. A brand name alone won’t be enough.

Customer Experience 130

Customer Experience Target Market Checkout Marketing 130

Retail TouchPoints

APRIL 6, 2022

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to an increase in online shopping and the buy online, pick up in-store response to the COVID-19 pandemic. Data-driven insights are the key. Leveraging Data for Stronger Lease Negotiations.

Shopping 256

Shopping Promotions Kiosk Location 256

Retail Gazette

FEBRUARY 22, 2024

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

Inventory Management 114

Inventory Management Checkout Inventory Turnover Promotions 114

Inside Retail

DECEMBER 13, 2023

According to a report by global data and business intelligence platform Statista , retail sales over the 2023 holiday season are projected to be between $957.3 billion in retail sales the year before. billion and $966.6 billion, a marked jump from $929.5 per cent year over year. per cent year over year.

Accessories 130

Accessories Consumer Promotions Marketing 130

Retail TouchPoints

MAY 8, 2023

After a slower-than-expected 2022 holiday season, many retailers have tightened their budgets in 2023. Furthermore, those that increased their media investments benefitted from a 17% growth in incremental sales. So where should digital retailers focus their investments?

Marketing 302

Marketing Returns Advertising Marketing Spend 302

Retail TouchPoints

DECEMBER 13, 2022

As the 2022 FIFA World Cup nears its conclusion, another battle is playing out in consumers’ shopping baskets: Adidas and Nike are going head-to-head to capture merchandise sales for the quadrennial tournament. Nike is selling out of World Cup merchandise faster and at a higher price point in the U.S. jump this quarter. Likely, Nike.

ATS 189

ATS Apparel Consumer Shopping 189

Inside Retail

JANUARY 31, 2023

While there is a vast quantity of valuable data available, from web browsing and shopping behaviour to mobile payment data, many brands are struggling to analyse this information and draw actionable insights from it. Even finding the right tools to carry out analysis can be challenging.

Fashion 130

Fashion Marketing Accounting Promotions 130

Retail TouchPoints

DECEMBER 14, 2021

With tracking cookies departing and consumer data privacy concerns rising, first-party data — information that companies collect directly from their customers — represents a much-needed gold mine for retailers and brands. They’re not using data, especially first-party data, to understand what consumers want.

Advertising 232

Advertising Consumer Wholesale Finance 232

Retail TouchPoints

MAY 31, 2022

So what can retailers do with 5G? 5G is really three things — speed , latency and massive connectivity ,” said Michael Colaneri, a 30-year AT&T veteran who now leads the telecom’s retail business vertical. a retail store] with their own custom networks. What matters most is what you do with it. What is 5G, Really?

Merchant Services 338

Merchant Services Checkout Shrinkage ATS 338

Retail Focus

AUGUST 10, 2022

If you’ve decided to take the plunge and set up a retail business, this article includes some top tips to help you with every step from writing a business plan to organising your marketing strategy and financials. Highlight the key points you want to address, ultimately providing a summary of your business idea. Market research.

Planning 147

Planning Marketing Returns Management 147

Wiser

APRIL 11, 2024

In the fiercely competitive retail landscape, loyalty programs stand as a pivotal point of differentiation. The Evolving Landscape of Retail Loyalty On average, about two-thirds of US consumers are members of loyalty programs, though the majority use less than half of these memberships actively.

Promotions 78

Promotions Consumer Shopping Marketing 78

Retail TouchPoints

AUGUST 4, 2022

In 2021, an analysis of web traffic data by Imperva Threat Research revealed that four out of every 10 shoppers on a retail site were not human. Price scraping, account takeover and gift card abuse are just some of the ways bad bots impact the retail industry.

Customer Experience 252

Customer Experience Management Checkout Shopping 252