Retail TouchPoints

MARCH 18, 2024

In addition to the safety risk to employees and customers alike, workplace violence incidents are costly to retailers. Despite these statistics, many retailers still don’t have functional workplace violence plans. My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot.

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Planning Loss Prevention Management Location 279

Retail TouchPoints

MAY 8, 2024

Today, it is hard to imagine any sector where AI has yet to be deployed in some capacity, including, increasingly, retail, which has turned to AI for everything from streamlining the supply chain to personalizing shopping experiences. The potential utility of biometric data to retailers is wide-ranging.

Payment Services 262

Payment Services Loss Prevention Outdoor Consumer 262

Retail TouchPoints

JANUARY 15, 2024

Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience. But many of these tasks may just represent the low-hanging AI fruit.

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Loss Prevention Planning Customer Experience Inventory Management 297

Retail TouchPoints

JANUARY 1, 2024

With retail crime rising across the United States, many retailers are frustrated by the challenge of curbing the effects of organized and ad-hoc theft. Retail operations are complex and interconnected; there are no isolated decisions. As such, there are many factors to consider when implementing new loss prevention tactics.

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Loss Prevention Checkout Point of Sale Location 228

Shopify

FEBRUARY 22, 2023

This loss prevention guide discusses the top types of loss and strategies to prevent them, with examples from popular retailers.

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Loss Prevention 52

Retail TouchPoints

SEPTEMBER 8, 2022

Retail crime is on the rise, and it’s affecting companies of all sizes. The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the last five years. Retail Crime is a National Issue. No retailer can fight retail crime alone.

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Loss Prevention Store Layout ATS 263

Theatro

JUNE 8, 2023

In the highly competitive world of retail, ensuring the safety and security of customers, employees, store merchandise and products is crucial. Not only do customers expect safety when they are shopping, but also retailers simply cannot afford to routinely take financial losses from theft and store damages.

Loss Prevention 52

Loss Prevention Management Shopping 52

Retail Focus

APRIL 23, 2024

Sensormatic Solutions , the global retail solutions portfolio of Johnson Controls , today showcases a new, sustainable Acousto-Magnetic (AM) label designed to protect merchandise and the planet: the Sustainable SPX AM Label. Adopt sustainable practices with fewer barriers to entry.

Loss Prevention 147

Loss Prevention Shipping Customer Experience Management 147

Inside Retail

APRIL 25, 2023

Ever since the pandemic shut down much of the retail and other industries, figures around retail crime have been steadily rising. So much so, that several retailers are starting to make more dedicated efforts to stamp it out. Many retailers have also invested in technology to solve the problem, but it hasn’t always worked.

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Loss Prevention Checkout Department Stores Planning 244

Retail TouchPoints

FEBRUARY 23, 2023

Newmine aims to help retailers analyze sales and returns through its Chief Returns Officer platform in order to become better informed about customer actions. It seeks to provide information that can help retailers decipher why customers return merchandise, in time and in season, to prevent future returns from happening in the first place.

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Returns Loss Prevention Planning Marketing 230

Cisco Retail

JULY 17, 2023

Artificial intelligence (AI) usage continues to trend higher, finding prominence in a variety of applications. This includes those that are having a significant impact on how we communicate ideas,… Read more on Cisco Blogs

Loss Prevention 94

Loss Prevention 94

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset?

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Loss Prevention Sporting Goods Customer Experience Store Layout 246

Inside Retail

JANUARY 30, 2024

Retailers worldwide may be facing challenging times right now, but the evolution of technology – including the deployment of AI – is opening the way to dramatic improvements in productivity at all stages of the retail business model.

Loss Prevention 147

Loss Prevention Shrinkage Inventory Management Markdowns 147

Retail TouchPoints

OCTOBER 7, 2021

The solution was designed to help retailers achieve perfect inventory visibility, with zero waste and no losses, by tracking every unique item movement throughout the supply chain and collecting data in a cloud-based inventory repository.

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Loss Prevention Management 211

Retail TouchPoints

NOVEMBER 7, 2023

Organized retail crime (ORC) has been on the rise recently, with retailers like Nordstrom , Macy’s, and Old Navy falling victim to major shoplifting cases. These publicized reports and incidents have alerted more retail leaders to the very real business threat that ORC poses. What is Organized Retail Crime?

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Loss Prevention Shrinkage Returns Payment Services 250

Retail TouchPoints

NOVEMBER 18, 2022

Organized retail crime (ORC) is a growing concern for retailers of all sizes. Groups of professional thieves are systematically targeting retail establishments to steal easily resold merchandise such as pharmaceuticals, groceries, diapers and beauty supplies.

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Loss Prevention Store Operations Shopping Marketing 255

VMS

NOVEMBER 29, 2022

Mass merchants and major retail chains are reaching deeper into their bag of tricks this year to prevent holiday shoplifting. So overall retailers lose both the planned purchase and the impulse purchases.” ” Additionally, mobile surveillance units have come into vogue, with retailers like Walmart, J.C.

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Loss Prevention Planning Management Shopping 100

Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9

Loss Prevention 229

Loss Prevention Jewelry Customer Experience Management 229

Inside Retail

JUNE 6, 2021

Retail profitability can be critically impacted through stock loss with inferior or outdated protection systems. Retailers face continual challenges with increasingly sophisticated shoplifters causing in-store ‘shrinkage’. The result is costing retailers billions in stock loss each year.

Loss Prevention 243

Loss Prevention Shrinkage Shopping Returns 243

Shopify

SEPTEMBER 12, 2023

Learn how to minimize shoplifting with deterrents ranging from simple mirrors to electronic article surveillance technology.

Loss Prevention 52

Loss Prevention 52

Retail TouchPoints

SEPTEMBER 29, 2023

Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions. Most recently, he was CEO of home goods retailer Tuesday Morning.

Visual Merchandising 222

Visual Merchandising Loss Prevention Department Stores Store Operations 222

RIS News

OCTOBER 31, 2023

AI is helping retailers put together the pieces of secure retail.

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Loss Prevention 91

Retail Times

JANUARY 15, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Sentinel transforms existing retail […] If you want more information Retail Times get in touch! Retail Times - Retail news, reports, analysis & comment

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Loss Prevention Checkout Shopping 40

Retail TouchPoints

NOVEMBER 20, 2023

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. This represents the greatest source of loss for retailers of all sizes.

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Payment Services Sporting Goods Inventory Management Loss Prevention 311

Retail TouchPoints

FEBRUARY 26, 2024

much has changed in the world, and in retail. We still have our first store in Bell Gardens, and in that store the merchandise is still diamonds and gold; the styles have changed a little bit, but it’s still relatively the same,” said CEO David Sherwood in an interview with Retail TouchPoints. That post-WWII period in the Western U.S.

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Loss Prevention Jewelry Payment Services Accounting 271

Inside Retail

APRIL 22, 2024

Security cameras and access control systems are a vital layer of protection that all retailers should consider when it comes to store loss prevention strategies. AI analytics: By using AI in cameras to detect threats and suspicious behaviour, retail security teams can instantly respond to events.

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Loss Prevention Management ATS 147

Retail TouchPoints

DECEMBER 15, 2023

With our Editors Perspectives columns, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. I’ve talked to several retailers and it’s a major issue that all the big retailers are dealing with.”

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Sporting Goods Loss Prevention Store Operations Returns 213

Retail TouchPoints

JUNE 21, 2023

For as long as shrink has been an issue in retail, it’s primarily been tied to human mistakes or crime. These reasons are why retailers consistently turn to technology for help. Retailers are also testing autonomous delivery vehicles on the roads and drones in the air to avoid wrongly delivered items. billion in 2020.

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Loss Prevention Checkout Marketing ATS 213

Cisco Retail

DECEMBER 12, 2021

based retailers said that the COVID-19 pandemic increased risks for their organizations in 2020 and even as shoplifting rates decreased in 2021, the retail shrink rate remained steady at a 5-year high of 1.62%. So, what have been the top concerns in retail security from the past year? More than two-thirds of U.S.-based

Loss Prevention 138

Loss Prevention Kiosk Fulfillment Consumer 138

Retail Focus

AUGUST 8, 2023

Running a successful retail business involves juggling multiple tasks and responsibilities. In this article, we explore different aspects of retail business operations that you should consider outsourcing. Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping.

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Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey?

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Social Commerce Loss Prevention Customer Experience Customer Retention 201

Retail Dive

SEPTEMBER 16, 2022

In response to shrinkage concerns, retailers expect to spend more on loss prevention and technology, a new NRF survey found.

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Shrinkage Loss Prevention 105

Retail TouchPoints

OCTOBER 13, 2022

Sensormatic Solutions has launched Sensormatic Solutions Computer Vision, a suite of tools created to address a wide range of real-world challenges retailers face in the current marketplace.

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Loss Prevention Promotions Customer Experience Planning 249

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The Retail Management Suite from Jesta I.S. The company currently operates 23 stores in Canada under the JD , size?

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Loss Prevention Management Planning Location 201

Retail TouchPoints

NOVEMBER 26, 2021

One of the most significant trends over the past several years has been the adoption of cloud-based services, spearheaded mainly by an increasing number of IoT and video solutions being deployed in the retail market. Cybersecurity is a significant concern.

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Loss Prevention Operating Expenses Customer Experience Checkout 236

Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

Payment Services 204

Payment Services Inventory Management Checkout Loss Prevention 204

Inside Retail

AUGUST 17, 2023

News stories about crime in the retail sector are constantly flooding our headlines, capturing our attention, and stirring up concerns. The study reveals a worrisome trend: All major categories of retail crime have increased since the previous study conducted in 2019.

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Loss Prevention Customer Experience Management Accounting 130