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Just Wines throws Liquor Loot a lifeline

Inside Retail

Liquor Loot tapped Andrew Spring, partner at business turnaround and insolvency specialist Jirsch Sutherland, as the voluntary administrator. “The voluntary administration process takes the pressure off the directors and gives the business the best chance of survival. .

Marketing 252
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Beaurepaires store network to be closed – report

Inside Retail

Goodyear Dunlop Tyres Australia says it has “begun to evaluate different scenarios” for its business” but no decision has been made as to the future of its 100-strong network of Beaurepaires retail stores. That plan included switching from company-owned stores to a third-party distribution and retail sales model.

Planning 290
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Why the founder of Culture Kings wants retailers to sell with emotion and magic

Inside Retail

Founder and CEO Simon Beard took to the stage at Retail Fest 2024 in the Gold Coast, the city where it all started for him, to share what he refers to as the art of retail. If you try and sit lukewarm in the middle, so often you’ll end up in no man’s land – People do not care about your brand,” explained Beard. “The

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Visa, Mastercard Settlement Represents Major Victory in Merchants’ Fight Against Swipe Fees

Retail TouchPoints

merchants worth an estimated $30 billion that will lower the interchange fees (commonly referred to as swipe fees) that merchants are charged when customers use credit or debit cards. Additionally, the settlement provides funding for new programs to educate small businesses about payment acceptance options and how to best manage costs.

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Three key takeaways from the World Retail Congress

Inside Retail

With EQ, or emotional intelligence, it’s all about being authentic and connecting with people, while RQ, or resilience, refers to the ability to adapt to change. We were taught in business that hope is not a strategy, but it is a talent. Here’s a look at three key takeaways from day one. Finally, she defines HQ as the hope quotient. “We

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Interactive voice response systems can revolutionise customer experience

Inside Retail

The concept of IVR has come a long way since the bygone era of people phoning a business and being asked to push a different number for a different department – or the subsequent stage when customers were invited to ask to speak to a person or a department by speaking their name. Speed is part of the user experience.

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PayPal Offloads Happy Returns to UPS

Retail TouchPoints

As PayPal refocuses on its core business, the acquisition of Happy Returns gives UPS a stronghold in a growing segment of its own core business, logistics. Returns, also referred to as reverse logistics, have been steadily growing in tandem with the growth of ecommerce. including Petco , Hibbett , Ulta Beauty and Staples.

Returns 254