Retail TouchPoints

AUGUST 25, 2022

Instacart has introduced a new Big & Bulky fulfillment service nationwide for same-day scheduled delivery of larger products, which customers can purchase alongside smaller items such as their groceries.

Fulfillment 245

Fulfillment Outdoor Promotions Shopping 245

Retail TouchPoints

DECEMBER 12, 2023

Ebay is promoting its new handbag consignment service, which debuted in September , with a “Luxe Line” mobile consignment concierge that will be making stops in LA and Las Vegas from Dec. Additional items from Lyons’ collection also will be available on Ebay.com, with 100% of the proceeds going to Doctors Without Borders.

Promotions 223

Promotions Fashion Consumer Shopping 223

Retail TouchPoints

JULY 21, 2023

Schnuck Markets has extended its partnership with Instacart to introduce Caper Carts, which use AI and computer vision to automatically identify items shoppers put into them, allowing shoppers to then skip the line and check out using the cart technology. Select Caper Carts will include a bottom rack for heavy and bulky items.

Checkout 206

Checkout Promotions Supermarket Accounting 206

Retail TouchPoints

MAY 2, 2024

Say you receive five items and typically return four — as the algorithm improves, you’ll find yourself keeping two, three, four or all five items. Lusk: The one that’s used most often is incentive-based discounts and promotions, but that can feel like you’re renting these customers for a period of time.

Payment Services 213

Payment Services Consumer Promotions Customer Experience 213

Retail TouchPoints

OCTOBER 13, 2022

Some of the new capabilities include: Shelf Sweep Detection , which aims to monitor shelf activity for large-scale removals of items so associates can take pre-emptive measures to mitigate theft, alert associates when stock is low and track the movement of high-value items taken from shelves; Vehicle Alert , which was created to monitor parking lots (..)

Loss Prevention 256

Loss Prevention Promotions Customer Experience Planning 256

Retail TouchPoints

JANUARY 30, 2024

Earlier this year, the platform also told sellers that it will start raising the commission it charges on most items sold through TikTok Shop. In addition to giving creators a more professional setting for filming, manufacturers also would be able to send products to the TikTok studios so creators could promote them.

Promotions 234

Promotions Shopping Location Planning 234

Retail TouchPoints

NOVEMBER 16, 2022

eBay ’s Luxury Exchange has launched a physical pop-up store in the heart of New York City’s Diamond District to promote its authenticated pre-owned jewelry, handbags and watches during NYC Jewelry Week. to promote the expansion of the ecommerce giant’s Authenticity Guarantee to the jewelry category. 17 at 22 W.

Jewelry 261

Jewelry Promotions Location ATS 261

Retail TouchPoints

APRIL 19, 2022

Additionally, Sam’s Club will encourage suppliers of Member’s Mark items to join Walmart’s private sector consortium in order to reduce or avoid one billion metric tons of greenhouse gas emissions through Project Gigaton.

Promotions 262

Promotions Planning Consumer ATS 262

Inside Retail

JUNE 1, 2023

Pope suggested retailers can try to reduce returns – and thus their costs – by ensuring listings online are as detailed as possible and promoting customer reviews. Seeing other people buying items and noticing they have a similar body shape helps give customers more confidence in choosing an item, she said. Is that conflicting?

Returns 234

Returns Shipping Promotions Fulfillment 234

Inside Retail

NOVEMBER 28, 2023

Wilkinson Sword increased its revenue using automated flows by retargeting people based on what they had previously clicked within an email, including a product image of an item a customer placed in an abandoned cart in an email to customers who do not complete a purchase at checkout.

Marketing 287

Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

NOVEMBER 4, 2022

Younger shoppers are no longer afraid of secondhand gifting — 67% of millennials said they would be likely to give a pre-owned item as a gift, according to data from Trove. This year will be the biggest year yet for the giving of pre-owned items.”. Recommerce Unlocks a Second Supply Chain.

Promotions 232

Promotions Shopping Returns Marketing 232

Retail TouchPoints

MARCH 5, 2024

Cardmembers will earn an extra 5% off every day on top of other loyalty program deals and will be eligible for no-rush returns (an extra 30 days to return items) and free two -day shipping on hundreds of thousands of items on Target.com.

Checkout 179

Checkout Returns Shipping Promotions 179

Retail TouchPoints

OCTOBER 6, 2023

The pop-ups will feature the retailer’s WoodWick fragrances and Chesapeake Bay Candles, multiple promotions and 75% off sale/warehouse items in select stores. “We .; Tanger Outlets, Sevierville, Tenn.; and Summit at Fritz Farm, Lexington, Ky.

Promotions 224

Promotions Consumer Location Shopping 224

Retail Focus

APRIL 12, 2024

This simple yet powerful approach involves evaluating each item in your home and asking yourself a straightforward question: “Have I used or worn this within the past year?” ” If the answer is no, it’s time to consider letting go of that item. ” “Is it practical or simply taking up space?”

Promotions 130

Promotions Location ATS 130

Retail TouchPoints

JULY 27, 2023

While items can be purchased both online and in stores, refunds will only be processed in stores. To further promote its uniform offerings, Old Navy also is offering promotional pricing that will make all uniform basics $15 or less during the back-to-school season. “At

Promotions 203

Promotions ATS Customer Experience 203

Retail Focus

SEPTEMBER 20, 2021

A global shopper study revealed that an astonishing 80% of shoppers perceive private label items as being of similar or higher quality than their national brand counterparts. Think Beyond Item Strategy with a More Holistic View. Clearly consumers turn to brands they trust if they are priced attractively.

Promotions 242

Promotions Management Consumer Marketing 242

Retail TouchPoints

OCTOBER 13, 2023

He joined Dollar General in 2008 as EVP, Division President and Chief Merchandising Officer, and was promoted to COO in 2013. On the plus side, Dollar General enhanced its retail media network in March 2023 , added more than 100 private label items and expanded its fresh offerings in July 2023. The retailer has had a volatile year.

Promotions 298

Promotions Store Operations ATS 298

Retail TouchPoints

NOVEMBER 7, 2023

A new dedicated Deals page in Search will bring together millions of on-sale items, and new features in Chrome are designed to help shoppers ensure they’re getting the best price on whatever product they have their eye on. It’s no secret that holiday shoppers this year are looking for deals , and Google wants to help.

Markdowns 206

Markdowns Promotions Apparel Shopping 206

Retail TouchPoints

NOVEMBER 2, 2022

New search features include promotion badges to help shoppers easily identify products that are on sale. These badges will now show up in search results on items running a special promotion, such as “15% off with coupon code HOLIDAYS.”

Comparison Shopping 251

Comparison Shopping Promotions Shopping Planning 251

Inside Retail

NOVEMBER 1, 2022

The annual Retail Monitor survey from the Australian Consumer and Retail Studies (ACRS) unit of Monash Business School found that customers preferred online shopping due to product availability, promotions, product ranges and sales.

Shopping 246

Shopping Returns Accessories Promotions 246

Retail TouchPoints

APRIL 5, 2022

Retailers should increase merchandising to promote fresh ideas to a weary public. They should also take a tip from other holidays and promote gifting opportunities or ways to enhance entertainment uniquely, as shoppers are anxious to celebrate.”.

Consumer 239

Consumer Promotions Planning Returns 239

Retail TouchPoints

APRIL 18, 2022

WAG first tried to leverage its Good Dog Club loyalty program to address these challenges, but despite the Club’s combination of new product alerts, promotional offers, text campaigns and emails, customer loyalty was still lagging.

Promotions 305

Promotions Advertising Returns Management 305

Retail TouchPoints

JANUARY 20, 2021

Kroger is testing an AI-powered shopping cart at a Cincinnati store, enabling shoppers to scan items and pay directly on the cart itself for a more seamless in-store experience. Shoppers can scan their loyalty card and check out directly from the cart.

Shopping 283

Shopping Checkout Promotions ATS 283

Retail TouchPoints

APRIL 1, 2024

The pop-up will feature an extensive selection of women’s clothing as well as men’s fashion, kids’ clothing, pet accessories, home items and the SHEGLAM makeup line.

Drop-Shipping 208

Drop-Shipping Checkout Accessories Fashion 208

Retail TouchPoints

JULY 11, 2022

-area grocery chain Giant Food relaunched its Local Produce Boxes that feature locally sourced items from farms within Maryland, Delaware and Virginia. By offering the weekly service for a second year , Giant Food aims to promote food traceability and transparency while offering locally sourced, healthful products to customers. .

Returns 234

Returns Promotions Management ATS 234

Retail Focus

APRIL 12, 2024

This process involves carefully evaluating your belongings and letting go of items that no longer serve a purpose or bring you joy. Sort your items into three categories: keep, donate, and discard. Be honest with yourself and ask tough questions – when was the last time you used or wore this item?

Location 130

Location Promotions Returns ATS 130

Retail TouchPoints

SEPTEMBER 16, 2022

To make this process easier, retailers can take advantage of intelligent automation, which promotes and recommends products best suited for each shopper. During high-volume shopping periods like Black Friday, the last thing a retailer wants to do is promote out-of-stock or limited-stock items. Set up merchandising boost rules.

Dead-Stock 247

Dead-Stock Promotions Shopping Management 247

Retail TouchPoints

SEPTEMBER 30, 2020

13 and 14 only — putting the promotion in direct competition with the delayed Amazon Prime Day. All Target Deal Days promotions will span both days, marking a departure from how the shopping holiday has operated in previous years, and select deals will become available starting Oct.

Promotions 288

Promotions Fulfillment Advertising Planning 288

Inside Retail

JANUARY 29, 2023

In its preliminary half-year results, JB Hi-Fi attributed record sales to strong consumer demand, and its well-executed promotional strategies during Boxing Day and Black Friday. Typically this has the biggest impact on consumer spend when it comes to outlay on big ticket items like TVs, furniture and top end goods.”

Promotions 246

Promotions Consumer Target Market Marketing 246

Retail TouchPoints

MAY 25, 2023

Nike has made two senior leadership promotions aimed at helping the brand build on its current momentum while driving deeper integration across the business. The retailer will promote Heidi O’Neill to the role of President, Consumer, Product and Brand, and Craig Williams to President, Geographies and Marketplace.

Promotions 225

Promotions Wholesale Consumer Management 225

Inside Retail

SEPTEMBER 20, 2022

A recent international research study on e-commerce carried out across seven markets, including Australia by Ipsos, highlights the most common pain points with digital grocery orders: Did I get my entire order with no substitutions or missing items? Do my fresh items have a decent shelf life? Improve order accuracy.

Grocer 243

Grocer Fulfillment Promotions Returns 243

Retail TouchPoints

APRIL 26, 2022

Seeking to promote the idea of luxury goods as a valuable asset class similar to works of art that can appreciate in value over time, Rebag has introduced Auction, a program that lets shoppers bid for first access to hot new items. Rebag will not charge a buyer’s fee for auctioned items. Eastern to Tuesday, May 3 at 5 p.m.

Jewelry 220

Jewelry Accessories Promotions ATS 220

Retail TouchPoints

SEPTEMBER 30, 2022

With inflation spiking, consumers are primed to be more cost conscious — and at risk of walking away without making a sale if the price of an item is higher than expected. Use OOH campaigns and in-store audio media to keep customers informed about ongoing promotions and retailer efforts to support them in a difficult time. .

Marketing 267

Marketing Promotions Advertising Comparison Shopping 267

Retail TouchPoints

FEBRUARY 18, 2022

Shoppers in cities including Los Angeles, Denver and Seattle can now choose 30-minute delivery for more than 6,000 items from Albertsons banners including Safeway , Vons , ACME Markets , Jewel-Osco , and Tom Thumb. DoorDash plans to expand this offering to additional Albertsons banners in the near future.

Accounting 289

Accounting Promotions Location Marketing 289

Retail TouchPoints

MAY 25, 2023

Target has been on the receiving end of fierce criticism from LGBTQ groups and their allies following its decision to remove selected Pride Month collection items from some stores. Target’s decision comes as a surprise from a retailer that prides itself on its commitment to communities, exemplified by the managers of its Cheektowaga, N.Y.

Accessories 246

Accessories Consumer Promotions Management 246

Retail TouchPoints

DECEMBER 23, 2021

The solution is designed to enable contactless in-store experiences using Shekel Product Aware shelves, which recognize the products taken off the shelves, and Hitachi’s 3D LiDARs, which associate the items to the relevant shopper.

Checkout 237

Checkout Shopping Payment Services Promotions 237

Retail TouchPoints

MARCH 22, 2022

The same goes for ecommerce — disorganized categorization that’s hard to search through can elicit out-of-date styles and irrelevant items in a browser’s search. It helps shoppers find relevant products even when they might not search for an item using the exact spelling or term. Visual Discovery.

Promotions 263

Promotions Shopping Fashion Consumer 263