Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Checkout 289

Checkout Point of Sale Returns Kiosk 289

Retail TouchPoints

MAY 14, 2025

Card skimmers are another common way for criminals to target retailers, and they are regularly found at gas pumps, self-checkout stations, ATMs and other point-of-sale terminals.

Payment Services 179

Payment Services Point of Sale Loss Prevention Finance 179

Retail TouchPoints

APRIL 11, 2025

Software updates to endpoints can often be very labour-intensive and risky; this includes point-of-sale (POS) and payment devices. Additionally, retailers must address the fact that onboarding new devices around existing legacy features is just covering the problem in more devices rather than solving it.

Payment Services 237

Payment Services Point of Sale Clienteling Customer Experience 237

Retail TouchPoints

FEBRUARY 28, 2025

The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls. The tool asks a few quick questions about personal preferences and then makes tailored wine recommendations based on available inventory in the customers chosen store.

Point of Sale 179

Point of Sale Shopping Marketing Customer Experience 179

Inside Retail

NOVEMBER 25, 2024

Our retail strategy focuses on securing the best partners and locations, with our primary communications happening in malls and at points of sale,” he said, adding there could be expansion plans for other markets beyond Singapore and Malaysia.

Accessories 246

Accessories Point of Sale Marketing Consumer 246

Retail TouchPoints

OCTOBER 31, 2024

They give your customers peace of mind when it comes to saving money and earning rewards at the point of sale. With notifications, retailers can let customers know when they’ve reached the next level and offer special rewards such as double loyalty points days.

Marketing 297

Marketing Customer Experience Consumer Point of Sale 297

Retail TouchPoints

SEPTEMBER 28, 2022

This latest addition to Shopify’s offerings relies on the company’s point-of-sale software, which is designed to allow retailers to sell online and offline. Ecommerce platform Shopify is now aiming to help retailers sell anywhere through its unified POS Go all-in-one retail hardware device for omnichannel sellers.

Merchant Services 309

Merchant Services Payment Services Checkout Point of Sale 309

Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

Promotions 278

Promotions Checkout Point of Sale Supermarket 278

Inside Retail

JANUARY 10, 2025

“From a technology point of view, you have multiple point-of-sale systems because every member has a POS of their choice,” Kismet told Inside Retail. We can inform what the range should be to maximise the sale opportunity, but they can import and sell whatever they want in their store.

Point of Sale 264

Point of Sale Location Promotions Management 264

Retail TouchPoints

DECEMBER 16, 2022

The first is point-of-sale product activation by which only products that are legitimately purchased are activated. “We see a future where technologies like Project Unlock can help the entire retail ecosystem create a great environment for our customers.”. Visualization of how Project Unlock RFID tags will work.

Point of Sale 355

Point of Sale Customer Experience ATS Store Operations 355

Retail TouchPoints

NOVEMBER 14, 2024

This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. From ecommerce, logistics and digital marketing, these sectors are heavily reliant on data for their day-to-day operations.

Payment Services 277

Payment Services Consumer Management Point of Sale 277

Retail TouchPoints

MARCH 31, 2025

Many businesses rely on point-of-sale (POS) systems that use integrated software. By learning how to spot and address these issues, businesses can reduce costs and increase their revenue. Strategies to Reduce Fees 1. Improve software integration.

Payment Services 147

Payment Services Merchant Services Point of Sale Accounting 147

Retail TouchPoints

OCTOBER 27, 2024

The space also features an integrated payment system, allowing brands to use it as a point of sale, with products stored in a basement floor stockroom. Along the back of the space’s ground floor are floor-to-ceiling high-definition micro-LED displays, and the store’s glass frontage allows passersby to see the head-turning screens.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

JANUARY 31, 2025

Respondents to the store design survey already have rethought and redesigned areas where there are clear monetization opportunities: product display areas ( 70% ), fixtures ( 62% ) and the point of sale ( 54% ).

Visual Merchandising 299

Visual Merchandising Advertising Beauty and Health Marketing 299

Retail TouchPoints

DECEMBER 11, 2024

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived).

Checkout 284

Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Inside Retail

MARCH 6, 2024

A point-of-sale system with such technology may permanently delete transactions, re-sequence transactions, reduce sales values, or misrepresent transactions. He added business owners should be careful when choosing a point-of-sale to ensure it complies with the law, as it might not be obvious when an ESST is being used.

Point of Sale 243

Point of Sale Promotions Returns 243

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

Point of Sale 268

Point of Sale Promotions Checkout Consumer 268

Retail TouchPoints

NOVEMBER 27, 2024

Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. The past year has been brutal for big retailers when it comes to cybercrime. It’s not as though these companies had no defenses.

Checkout 290

Checkout Management Shopping Point of Sale 290

Retail TouchPoints

APRIL 1, 2025

This innovative store is a great example of how a personalized shopping experience can be across in-store and online touch points, making the shoppers life that much easier at the point of sale.

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Retail TouchPoints

FEBRUARY 19, 2025

During the audit process, brands also need to assess their current tech stack, from the point-of-sale systems they use to any store-specific tech like traffic counting systems. Brands need to identify the gaps in their executive leadership teams and the skills they need to add to their workforce. Olfactory storefront.

Outdoor 259

Outdoor Customer Experience Store Operations Location 259

Retail TouchPoints

DECEMBER 3, 2024

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in Maynard, Mass. that opened in 1964.

Shopping 286

Shopping ATS Visual Merchandising Location 286

Retail TouchPoints

SEPTEMBER 24, 2024

California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale. The new law, scheduled to take effect Jan.

Point of Sale 262

Point of Sale Checkout Consumer ATS 262

Retail TouchPoints

DECEMBER 18, 2024

Invest in tax automation: Implementing tax automation can simplify compliance for retailers navigating the challenges of sales tax RDFs, point-of-sale fees and everything else. Staying informed allows businesses to adjust their practices and stay one step ahead.

Accounting 278

Accounting Point of Sale Consumer Planning 278

Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result?

Shopping 275

Shopping Checkout Consumer Point of Sale 275

Retail TouchPoints

OCTOBER 24, 2023

New tech integrationswill include iPads and other handheld point-of-sale devices for seamless checkout experiences, as well as the integration of QR codes throughout the store to offer customers access to additional product information.

Point of Sale 299

Point of Sale Returns Checkout Location 299

Retail TouchPoints

OCTOBER 30, 2024

On average, nearly 20% of annual retail sales happen in November and December, and the impact of a breach can be disruptive to the business and brand. We are approaching one of the most important and riskiest times of the year for retailers.

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ”

Clienteling 238

Clienteling Point of Sale Specialty Retailers Fulfillment 238

Retail TouchPoints

JANUARY 15, 2025

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores.

Payment Services 279

Payment Services Merchant Services Telecommunications Accounting 279

Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers.

Merchant Services 327

Merchant Services Kiosk Point of Sale Department Stores 327

Retail TouchPoints

FEBRUARY 28, 2025

From online stores to point-of-sale systems, ensuring smooth customer experiences relies on robust testing of software systems. APIs can also be credited with helping uncover issues earlier in the development process. In the fast-paced retail industry, technology remains the backbone of operations.

Customer Experience 191

Customer Experience Point of Sale Checkout ATS 191

Tokinomo

NOVEMBER 14, 2023

Ready to deep dive into the world of POS (point-of-sale) displays? In our comprehensive article, we’ll share everything you need to know about POS displays. From the basics to real-life examples of POS campaigns, you will find out more about these displays.

Point of Sale 264

Point of Sale Advertising Marketing 264

Retail TouchPoints

MARCH 25, 2025

The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. However, the POS itself the software, connections to other retail systems and the increasingly varied hardware has become a less prominent part of the merchants tech stack.

Merchant Services 147

Merchant Services Payment Services Point of Sale Checkout 147

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. Excellent brand ambassadors are like traffic magnets.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

AUGUST 22, 2023

Associates will need to install the mobile Point of Sale App on their iPhones to use it. Morgan Payments powers the Tap to Pay on iPhone service, which can accept credit and debit cards, Apple Pay and NFC-enabled digital wallets.

Merchant Services 246

Merchant Services Payment Services Point of Sale Checkout 246

Retail TouchPoints

FEBRUARY 6, 2025

Freedom Furniture is a well-known Australian homewares retailer thats been operating since 1981 and now has 47 stores across the country. But the merchant was suffering from a bit of an image problem that made it seem fusty and old-fashioned, a situation that led to a companywide turnaround plan initiated in 2020.

Kiosk 253

Kiosk Fulfillment Customer Experience Planning 253

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 stores to cross every item off their lists. This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering.

Grocer 251

Grocer Checkout Customer Experience Promotions 251