Wiser
OCTOBER 22, 2019
For many retailers, the answer to the first part— buy more —is suggestive selling or upselling. We’ve all been in the customer’s shoes on this: walking into a store only to be immediately hounded by a sales rep, pushed on a product or service we don’t want, or bombarded with add-ons at checkout.
Retail TouchPoints
OCTOBER 9, 2023
Suggestive selling drives incredible value for retail brands – especially those in lifestyle or image. Inventory isn’t moving itself; skilled floor teams are the difference between turns and aging inventory. Especially in apparel, this can be an incredible drag on margins.
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Retail Bound
DECEMBER 3, 2021
Other tactics include offering free shipping, using suggestive selling at the point of sale, and creating time-limited promotions. Mobile access is key : More and more consumers are making purchases using their mobile devices.
Wiser
DECEMBER 10, 2019
For example, well-trained staff can upsell and cross-sell at the point of sale more effectively. This frees up staff to roam the floor and assist customers there—potentially increasing opportunities for suggestive selling and recommendations. 2: More Open Registers. 5: Loyalty Programs. More options, the better.
V Count
MARCH 11, 2024
For example, if a customer orders a steak, your staff can suggest a side of mashed potatoes or a glass of red wine. To effectively implement upselling and cross-selling techniques, train your staff on the art of suggestive selling. In addition to menu training, focus on developing sales skills.
V Count
MARCH 11, 2024
For example, if a customer orders a steak, your staff can suggest a side of mashed potatoes or a glass of red wine. To effectively implement upselling and cross-selling techniques, train your staff on the art of suggestive selling. In addition to menu training, focus on developing sales skills.
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