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Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers. Socialcommerce, engaging customers through influencers and shoppable posts are a few of the strategies being used by top retailers. “We’re
This applies not just to consumers but to workers returning to retail stores as well. From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. With the largest livestreaming market in the world, China has cracked the code on how to integrate entertainment and commerce.
These breakthrough technologies have the potential to reshape both consumer and business transactions. Powerful platforms and tech capabilities are helping brands, mall developers and marketplace curators bring highly differentiated physical experiences into the online world. New platforms for engagement and revenue.
Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. And the gains are enormous.
In an uncertain demand environment, retailers leaned on discounting and flexible payment methods to entice shoppers this holiday season,” said Vivek Pandy, Lead Analyst at Adobe Digital Insights in a statement. Revenue directly attributable to social media remained at less than 5% of total sales, although its share grew 5% YoY.
Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.
Benefits to the retailer are not just the revenue this brings in, but the positive association forged through this type of strong brand experience. Thirdly, e-commerce should be seen as a channel that can drive shoppers in-store for intentional purchases.
Joe Wicks MBE, the fitness entrepreneur behind The Body Coach The programme continues across multiple stages, with sessions tackling sustainability, socialcommerce, digital transformation, and employee engagement.
Other retailers and QSRs are now seeing the value in controlling traffic flow and general store congestion by locating checkouts at more than one entrance, or expanding the area to reduce employee count and handle more transactions faster. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.
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