article thumbnail

Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

article thumbnail

New 2021 VAT Rules Will Simplify Filing, but Complicate Calculation

Retail TouchPoints

based vendors to understand — especially when it comes to new ways of reporting, including the Import One Stop Shop (IOSS). For example, some customers have moved to buy cheaper products overseas rather than from their local shops. Thankfully, the EU decided to push the compliance deadline from Jan.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. Statistics show that 73% of people use multiple channels during their shopping journey. Top Tips For Using WhatsApp for Business.

article thumbnail

Can Singapore’s CapitaLand maintain its momentum as the economy slows?

Inside Retail

It operates retail properties, mixed-use projects and office buildings. Although it operates primarily in Singapore, it also has a few projects in Germany and Australia, including Sydney’s Greenwood Plaza. It has 26 properties in all. per cent year-on-year. million, up 14.4 per cent from a year ago.

article thumbnail

The Growing Financial Role of Independent C-Stores

Independent Retailer

The majority of these consumers are unable to manage routine financial transactions that most of us take for granted, such as purchasing goods and services online, sending electronic bill payments, or handling person-to-person money transfers. . The trust and familiarity customers have with these establishments run deep.

article thumbnail

The Business Owner’s Retail Guide To Surviving The Coronavirus

Merchant Marverk

Telecommunications stores. Social distancing is being mandated by a lot of states, so even if your store remains open (at least, for the time being), social distancing will affect foot traffic and people’s desire to go shopping. Increase In Online Shopping & Deliveries. Shopping Cart Comparison. Gas stations.